Novotel Xi`an The Bell Tower Hotel

Great hotel! Location: near to metro station and the landmark bell tower, walking distance to Huimingjie, day tour bus drop us at the metro exit right outside the hotel. Room: clean Breakfast: good varieties in western and Chinese style breakfast! Service: good service

The location is good and nearby to a lot of attraction, walkable, the service is also good where suitable for stay if you come to Xian. Near to a lot of eatery place and even arrived after mid night there are still stalls around to have quick bites.

I was able to borrow adaptor to charge my mobile phone. They also gave me face mask when mine ran out. Upon check out, we were given complimentary cookies

It’s very good hotel and mr shang,ethan is helpful also have the free afternoon tea

Location: Great - right behind Exit H Zhonglou metro station, across the road from Luomashi walking street and comfortable 10min walk to Bell Tower, Drum Tower & Muslim Quarter esp if you cut through the eateries to the right after you exit the hotel. Rooms: Lovely, spacious and comfortable. Toilet had a bidet. Huge TV but no English Channel and couldn’t cast shows from our phone. No view. We also had problems with the smell of smoke. The staff were quick to attend to it but they could only spray the room and once that dissipated the smoke smell was back. Hotel: There was a booth that offered airport transfers from the hotel for just 30yuan per person. The staff were pleasant but I think the most disappointing thing for me as a foreigner who isn’t able to speak Chinese was the lack of any English speaking staff. This to me is more of an Accor problem though. I had booked with Accor, a global brand, with expectations that there would be at least some English-speaking staff and at least one English TV channel (which our other more local hotels in Beijing had). Still overall good stay and I’d recommend it to anyone who can speak Chinese.

The location is superb. The staff are very helpful and friendly, despite the language barrier. The quality of the room and beds is excellent. The only major concern I had was with the speed of the internet connection. It was very slow, 3 to 6Mbps, and that did not allow me to attend my online meetings. The breakfast is good but I would have appreciated more varieties. I felt it was limited in terms of choices, so I often skipped it although paid for it.