marianinyaq
9 Mayıs 2024
Except for the very nice location which is close to the YongningMen wall (and their very cute dog), I am really disappointed that I booked this accommodation in Xi'an. Initially I was happy because the location is really nice (I was walking from the metro to the hotel, and around the hotel there are a lot of things to see). I arrived at night, hungry and tired, so after eating, I just went to sleep immediately. I did not really sleep well because the old aircon is making a lot of noise (I don't mind the noise coming from the bar nearby because music is fine with me). The next day, I am coughing so much (asthma attack), and going around the room, with the bright daylight from the windows, I saw that the room is super dusty. I sent a message to the front desk, and they said they will tell the janitors to clean it. I arrived late in the night again from going around, so I did not check anymore if they cleaned the floor (definitely they did not make the bed because it is how it was when I left), and saw the next day it was still very dusty. So, the bottom line: the cleanliness is terrible (as they are not cleaning the room); the service is terrible (because they don't attend to the needs of their guests and the front desk people are not very friendly to their guests); and facilities is terrible (because they are old). I AM NOT RECOMMENDING ANYONE TO STAY IN THIS HOTEL. (The photos just look good, but the floor is super dusty.)
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