REZEN SELECT HOTEL

I only stayed at Rezen Select Hotel for one night before flying to Beijing, but it exceeded all of my expectations. My room was spotless, stylish, and felt like a relaxing spa retreat. A huge thank you to the wonderful young woman at the front desk who assisted me with my takeout order when I couldn’t do it myself due to the language barrier and phone issues. That level of hospitality is rare. I wish I got her name because she was genuinely kind and had a crisp, beautiful accent when speaking English. Hopefully she sees this and knows how much I appreciated her help. (The noodles were delicious!!!) The free airport transfer the next day was effortless. I highly recommend this hotel for both transiting travelers and even those staying in Xi’an for longer periods.

Extremely helpful staff - made sure I was comfortable when waiting for the pick up at the airport as it was raining heavily. Kept in touch with me through out the journey to the hotel. I felt that this experience was a genuinely warm comforting embrace from strangers, I feel like I was treated like family and that is a rarity in the hotel industry. Clean and spacious room, well maintained. Comfortable bed. View wasn’t great but not the hotel’s fault as construction under way next to building - there was no noise at all. I loved the “help to sleep” feature on the TV as this really did help after a long day. Breakfast was amazing, the lady was very helpful and catered to my dietary requirements. Excellent coffee. I will be visiting again. 谢谢🙏🏽

A fantastic, brand-new hotel with excellent service and pristine facilities. We booked it specifically for its proximity to the airport; their shuttle service made catching our early 7:00 AM flight entirely stress-free. While dining options in the immediate area are limited—we found just one noodle shop within walking distance (though it was very good)—you can easily take a Didi into town if you want more variety.

The hotel is located about 20mins from Terminal 5 Xian International Airport. We contacted the hotel via trip.com app and the hotel staff connected us to their WeChat to provide the shuttle van plate number and location. We waited at exit door 533 level 3 Departure level for our shuttle van. The hotel is new and room was very clean. Its a bit small but we love the cosy room. Our flight arrived close to midnight and this hotel is perfect for a good night’s rest. Bed and pillows were really comfortable. Breakfast was good too. We booked the shuttle van the next morning to the airport terminal 2 to proceed with our journey to the city Centre.

Amazing hotel with the very helpful staff, they even kept my mails and help me to order some staff from Taobao. Love this hotel, stayed several times here. Rooms are perfect!!

We stayed only 1 night there to have early transfer to Xian airport. The receptionists were super friendly and provided information how to order food online. There is no restaurants nearby.

Friendly and attentive staff! They even arranged a free airport pickup despite the very late hours. I was pleasantly surprised with a complimentary room upgrade for my birthday, such a thoughtful and memorable gesture.

We arrived in Xi’an Xianyang Airport around 00.30am therefore, we decided to stay 1 night and next day going to Xi’anbei zhan to catch the high speed train.  The hotel counter staff liaised with their driver, 如初， fetch us from the airport to hotel.  The room was spacious & clean.

Spent a night here and it was truly an amazing stay. The rooms are very tidy and comfortable with great facilities. The airport pickup and drop off services was very effective.