咸阳凯斯假日酒店

Otel temiz ve hijyenik! Garsonlar çok hevesli. Özellikle ön bürodaki küçük güzellik övgüye değer.

Yeni otel, depozito ve hızlı check-out ile çok temiz, ki bu çok uygun! ! !

İş gezileri oldukça iyi, her şey

Nice and clean rooms.However,the first I've faced with a "kind of racism" at this hotel. Me and my wife arrived the hotel late around 1.00 a.m midnight. Before booking a room I called reception to check whether they accept foreign guests or not. They told me they do accept if we have nucleic acid test which we already had this test result. We checked in, but in the early morning one lady came and wanted us to leave and check out as soon as possible. She demanded us to leave the hotel, on that time my wife was having a rest. She forced us to leave the hotel and came to our room 3 times in 30 minutes. We were forced to leave hotel early even though our check out time was 2.00 p.m. We love this country and travelled a lot in this country. However, this was the worst hospitality we have ever faced with. 漂亮干净的房间。然而，我在这家酒店遇到的第一个“种族歧视”。我和我妻子在午夜1点左右很晚才到达酒店。在预订房间之前，我打电话给前台，询问他们是否接受外宾。他们告诉我，如果我们做了核酸测试，他们会接受，我们已经有了这个测试结果。我们办理了入住手续，但一大早一位女士来了，希望我们尽快离开并办理退房手续。她要求我们离开旅馆，当时我妻子正在休息。她强迫我们离开酒店，在30分钟内三次来到我们的房间。我们被迫提前离开酒店，尽管我们的退房时间是下午2点。我们热爱这个国家，在这个国家旅行了很多次。然而，这是我们所面临的最糟糕的款待。

房間衞生乾淨整潔，周邊設施也不錯，地理位置優越，服務態度也不錯001

衞生：房間乾淨整潔，沒有異味，孩子們挺喜歡的，趕上元旦放煙花，落地窗看煙花也挺好的。 環境：位置也不錯，上下高速去西安或者其他地方都挺便捷的，另外點贊房屋保潔阿姨，很熱情。 建議停車場可以優化，進出時候需要等一下或者聯繫前台。

房間缺空調遙控器，沒有電視機遙控器，浴室頂燈不亮，花灑破損漏水。這都不重要，打前台電話找服務員來能處理就行…可是服務員真是顧客的上帝，空調遙控器不給，説數量不夠，給別的房間了，衹能幫我們開一下…我有合理原因不同意，好聲好氣讓她把遙控器留下，在解決一下電視機遙控器的問題，此時臉已拉長。看了一眼電視機遙控器，放了兩個一樣的電視機遙控器，沒有機頂盒遙控器，不耐煩的滋了兩聲，把遙控器往枱面上一摔，出去拿機頂盒遙控器，回來之後把遙控器往小朋友坐着的床上一扔，轉頭就走…連續摔兩次遙控器，我們怒了…問她什麼態度，想幹什麼？不想服務可以不要來，摔東西幹什麼？是我們的問題嗎？她頭也不回，直接往門外走，往電梯口沖。我們追出來問她，你要幹什麼，我們花錢住店，你房間裏缺東少西，怪我們？你摔什麼東西，什麼態度？真是火大…她始終沒有道歉，還是我們選擇先回房間才結束了電梯口這個鬧劇。果斷電話前台投訴這個服務員。真是莫名其妙，美好的旅遊心情被這惡劣的態度徹底破壞。後來前台回覆説開了罰單，並邀請我們換房，住最好的套房…不用了…沒必要。心情已經破壞了。要不是太晚了，我都立馬退房走人了。

周邊設施齊全，房間乾淨整潔，前台業務熟練，特別好001

不錯，電動窗簾，電動感應燈，服務也不錯，無限續住009