Wanjin Hotel (Zhengzhou Airport Area Shuanghe Lake Central Park)

**DO NOT STAY AT THIS PROPERTY** **DO NOT STAY AT THIS PROPERTY** I have nothing good to say or report about this hotel - In fact, I do not believe it is appropriate to call it a hotel, as it is a disgrace to other hotels! It is so bad that this property should be removed from Trip.com It took some time to find the property (I am deliberately not referring to it as a hotel) as it is poorly signposted. The area around it for some 3km is a ghost town - Businesses are shut, derelict, and there is zero around it aside from 1 shop (very bad) and 2 restaurants (1 was closed) that were empty - The nearest area for anything to eat is 3km away The property is dark, depressing, in poor condition and the pictures on the Trip.com website are not representative of how the property looks - The advertisement and pictures on Trip.com are totally misleading - If you believe you are going to see a property the same as the picture, you are very wrong! The first room I was provided was dirty - The bathroom was disgusting with rubbish and covered in other people's hair - I left this room immediately. The next room was no better, but I had work to do, so I had no more time to complain. in the evening the noise in the corridor outside my room was very loud - It went on until past midnight The bedding on the bed was stale and smelt very dusty, it was horrible The bathroom was smelly and dirty - No bath mat was provided, so the floor was slippery when it got wet. The sink was stained and dirty! Again the noise in the corridor started at 6:30 am next day and woke me - Enough was enough! - I was not going to stay the 2nd booked night as I had no sleep! I contacted Trip.com via chat and advised them of the problems - They advised I would have to raise them with the property. I informed the property I would be leaving for the reasons listed and wanted a refund - The informed me the noise was due to a wedding party, and although I am sympathetic to this, it was still not acceptable and did not explain or resolve the other problems. It then took me more than 1 hour to check out - The manager was sleeping (9:00 am) and when he did arrive, he wanted to convince me to stay, and then he wanted to refund me directly for only some of the money, rather than going through Trip,com! Even the lady at the front desk shouted at the manager because he took so long to come and resolve the matter! I was late for work because of the extended time to check out and the poor service. I repeat, this is not a hotel and this property is disgusting and depressing - I could not wait to leave! **DO NOT STAY AT THIS PROPERTY** **DO NOT STAY AT THIS PROPERTY**

真的特別好 特別新 而且很有安全感 老闆人很好 樓很大氣 很新 洗髮液都是新的 真心好評 給大大的贊 下次絕對還住這裏 真心推薦

前台人很好，很有耐心，有問題就上來解決，有洗衣服務，環境乾淨整潔,在這住了好多次了，新鄭市最有性價比的酒店，真的非常推薦，酒店對面就是雙鶴湖，環境也不必多説 。隔音非常nice，晚上睡覺很安靜。

到鄭州參加一個會議搜附近的酒店，對比性價比確定入駐了這家萬錦酒店，果然沒讓我失望，入住體驗美美美。 辦完入住進房間看後感覺物有所值。全部精裝修，壁布木地板衣櫃，床都是定製的，我入住的房間內是一65寸大電視，愛玩手機的我競然看起了電影。床乾淨又軟乎，美美噠下次在附近還會來住。

到鄭州參加一個考試，提前一個星期選了一下機場附近的酒店，對比後選了這家萬錦酒店。辦入住時候，接待大廳裝修也不錯接待服務非常熱情。房間上下兩層非常大而且乾淨，連住了三天看着保潔打掃衞生也非常細緻。客房用品每天都定點收走消毒，我們使用起來也放心。整體好評，下次還會選擇這家。

酒店房間很寬敞，進出門還有門禁，很安全，老闆哥哥人很熱情，很周到。今天還收到驚喜小禮物，謝謝老闆！！！酒店環境很好，乾淨整潔，很安靜不會被打擾，歡迎大家住宿吶，推薦推薦👍🏻👍🏻👍🏻

這家酒店應該是新開沒多長時間，裝修和傢俱看上去都是新的。衞生和服務特別好，還應我的要求打印了入住水單，開具了專用發票。做的十分完美，我特意做了備註以後有需求還選這家入住。

酒店就在雙鶴湖旁邊，從大堂到房間都是嶄新的。上樓有兩部電梯。房間寬敞明亮，配的65寸大電視，酒店服務也很好，還免費送了水果開了發票。好極了！

這家酒店看着外觀就比較大氣，每一層都有幾十間房。 房間比我住的其他酒店是乾淨衞生整潔，電視是65寸的特別大，床頭還有夜視LED燈，裝修各方面都很到位。十分好評