Hotel Esencia

Was amazing, super luxurious, the beach was amazing and the staff were great, smiling, welcoming and friendly. The place looked like a peace of heaven.

While the grounds are immaculate, the rooms are impeccable, and the food is sensational, the standout feature at Hotel Esencia is the staff. Everyone is personable, charming, attentive, and simply delightful to be around. We are a family with young (under-11) children who spend very full days at the beach — building sand castles, snorkeling, kayaking, stand-up paddle boarding, and riding ‘seabobs’. The staff helped us navigate between activities and did so with genuine smiles and laughter throughout. Plus, the hotel arranged and guided us on a fantastic excursion that included snorkel and swimming with the manatees at a nearby lagoon (highly recommended!). We would encourage everyone to ‘wake up starving’ because breakfast is phenomenal with pancakes, eggs, smoothies, French toast, and breakfast sandwiches to rival the very best otherwise offered in Mexico City. We will be back and sincerely recommend the Hotel Esencia experience!

Hotel Esencia is the perfect blend of elegant, secret and chic. If you are driving north on the 307 you will miss it if you blink. It is a nondescript green sign on the side of the highway. But if you are lucky enough to pull off in time, a secluded paradise awaits. Apparently it was the private villa of an Italian duchess (part of the Ferrari family?) in the 90’s to early 2000’s before being turned into a boutique hotel. She must have been quite the partier because the place is sick. You walk along a narrow jungled path until you reach an open plaza with perfectly manicured St. Augustine grass, peacocks and a well designed restaurant patio, adorned with hammocks and chic loungers. Continue along the path and you eventually get to the main house which is a stunning white and terracotta building with a beautiful salon where they have an afternoon tea and coffee service. Step out onto the patio and you are looking at the most perfect pool and just beyond that, the Gulf of Mexico. Everything is perfect. The colors the smell, the iguanas and the faint but repetitive lapping of the small waves. While the set and setting are perfect it is the quality of service and friendliness of the staff that stands out. I have a natural aversion to being waited and doted on, it makes me uncomfortable and aware of the unfairness of our economic system, think White Lotus. But at Esencia while the service is absolutely impeccable the staff was easy to talk to, funny and it wasn’t long before I was practicing my Spanish and making jokes. Everyone was personable and attentive; Kennedy, Alfonso (Poncho), Francisco (Pancho), Apollo, Willy, Daniel, Elias, Marcos, and others who I can’t seem to remember (I blame the Palomas Xatics, best drunk out of a cold coconut). By day two it felt like we were surrounded by friends more than staff. The attention to detail was also impressive. At 4pm everyday they switch out the pool lounge chair cousins from white to black. It took a decent amount of effort and had they not done it I probably would not have noticed, but once they did do it I understood why. It changed the whole vibe from “pool day” to “romantic cocktail hour”. Another detail that I absolutely loved is that during the turn down service they wrap your cell phone code in a little embossed leather band. One of the coolest parts of Esencia is that they have access to a private cenote/mangrove lagoon that is home to a family of manatees. Unfortunately we did not get lucky enough to see them despite taking the tour twice (thanks Marcos). The beach is picturesque, although there was a decent amount of seaweed, which is unavoidable this time of year. We had 2 different rooms over the course of the stay. Both were big, airy, super white and clean which gave them a modern yet refined feel. Both rooms had personal plunge pools that we sat in each night enjoying the sunset. Over the course of the four days we barely got a chance to experience the amenities. We did

If you want intimate, personalized service, incredible food and a relaxing vibe, Esencia is now the #1 resort in Riviera Maya. Belmond Maroma? Not since LVMH bought it. Rosewood Mayakoba? Not since seaweed took over the beach. Waldorf Astoria? No elevators please. What makes Esencia best-in-class are the little touches no other property does. These include: *Fresh flowers everywhere, several vases in our suite *Handmade gifts to take home *Afternoon tea service *Pool cushions changed daily at 6:00 from white to black *Clean and bright bathrooms galore throughout the property and best toilet paper *Daily pastry basket delivered to your room *Custom charging cord sleeves to keep them organized and neat *24/7 service via WhatsApp and no dedicated butlers to deal with *Beach cabanas that are not only comfy but offer shade all day long and so much better than umbrellas With only 35 or so rooms and suites, we stayed in one of the new beachfront duplex units with outdoor shower and plunge pool just steps from the beach. A splurge worth splurging for. Food is fresh, local and so good at the three restaurants. By far the best and most popular restaurant is BeefBar, located in a little oasis that features outdoor seating with ambient lighting and a “living room” setting with couches and chairs to relax after dinner. Yes steak is a feature but so is the fresh sea bass and amazing pizzas. The grilled veggies are sublime. Thursday and Saturday the very cool Speakeasy at the mansion is open from 8:30pm-1:00am. And the new tiki bar by the beach is open for happy hour and offers Mezcal tastings. The spa was recently updated with a new ice room and flotation tank added. Service is over the top and the employees are smiling and know your name quickly. They also remember your preferences. Managers are always around. There are two pools right next to each other, family and adult. If traveling with no kids, I recommend coming here not during holidays or spring break as the resort has a completely different vibe with and without kids. Overall, Esencia shines over the rest and continues to refine what luxury travel is all about.

Have been to esencia many times before and it remains one of my favorite spots beach wise. This year however was hugely disappointing and I have never felt as unwelcome. We could not stay this year but wanted to showcase the beach and the amazing restaurant and great service to my family and friends. Therefore I booked the restaurant for lunch. When I arrived to the restaurant I was ambushed by the concierge and was Armstrong to pay US$250 per person just because my kids wanted to swim in the ocean before eating (even if we were not using ANY of the facilities and the beach is a public space in Mexico) . Have never felt as UNWELCOMED by a concierge.

It’s always the chicest. It was our 10th time there and the service, food, accommodation - everything - has improved on an already perfect place. I just wish I could live there. It’s an easy getaway from all major cities and is always worth every cent.