I got my shoes stolen from my room. When I when to make the official complaint, the staff from the counter to the manager had 0 customer service. To start, they never got back to me with an official response after I called the front desk multiple times. On the checkout day, they told me to wait for the manager, how after 20 min. never came out and I end up leaving because I had a plane to catch.
Extremely poor customer service
Çevir