Red Lion Inn & Suites Yakima

There is nothing to like about this property, website pics must be 15 years old at least. Disgustingly dirty, floor in halls felt like they would fall through. Stay away

To say that we were unimpressed would be a colossal understatement. Upon entering the lobby, I detected a strong cigarette smoke smell, and observed large amounts of debris from paper all over the carpet. The front desk staff was unengaging and seemed unconcerned for the way they represented the hotel. The lobby was small, no problem, but the breakfast area was still dirty, at about 3:45 pm, which didn't instill a lot of confidence in the cleanliness of the hotel. As I entered the hotel room (104), it appeared that I would have to finish making the bed. It was not the king bed we'd booked and the bed spread was not on it. Did not even stay long enough to examine the bathroom, based on what I'd seen thus far. We left without alerting the front desk staff, as we began to fear for our safety. At that point, we didn't care as much about getting our money back (which probably wouldn't be an option, anyhow) as we did about just being safe. As we drove through the parking lot, and around the building to get to the street, we noticed a sizeable amount of unhoused persons, about 20 - 30 tents set up, surrounding the property. In no way, shape or form did we get what we thought we would when we booked this property. We understand that it was a seriously discounted hotel and we will now research any ******* listing much more thoroughly. Though this may not come to anything or affect change of any sort, we appreciate your consideration. Thank you

The bed was comfortable. However, it's winter and there was only a summer blanked on the bed and no extra blanket in the room. There was "crap" on the headboard (food specs no one had bothered to clean up), no toilet paper in the room when we arrived, no way to control the heat so we'd be warmer due to light weight blanket, crap on some of the walls, broken cupboard doors, no swimming pool (it's mattress storage now as is the hot tub) ... all in all, not an even passable experience. Live and learn I guess.

I did not stay at this property. The hotel was very dirty it smelled bad and you could hear Smoke detectors beeping

Gang banger central! Never left our vehicle! We will be eating the cost of that hotel for our own safety

This is a unique property. It was the most unclean and univiting motel I've ever visited. One look at the room, the unclean carpet, walls and broken fixtures, I walked out. I would not recommend this facility to anyone.I used to think the Red Lion brand meant quality and comfort, not anymore and never again in the future. ******* should drop this lisiting like a hot potatoe.....

We got there late after traveling for several hours. The property was not well maintained, and the people in the office were very unprofessional looking. When we arrived, were were told we were contacted about their need to cancel our reservation due to a water pipe bursting, but I got not call or email from *******. We were told we no longer had a reservation and therefore were initially left high and dry. Luckily we were able to find a room at a much nicer hotel with more professional employees.

The Internet in the first room I had been assigned did not work, because “somebody stole the router again”, the key cards did not work on most of the locks, and I had to call the front desk person every time to get into my room, the hallway carpeting seemed to not have been vacuumed in several months, the plugs in the rooms were very loose and could not all be plugged into. The window in the first room I was in had a crack that could not be closed. The staff seemed to go ahead and clean a room only when somebody needed one. For breakfast, there was very little because some guests or homeless visitors would take all the food for themselves and leave nothing. Disposable Forks had to run out the previous day, but the front desk helper. Kindly made more waffle mix for the waffle iron, and brought some bread out for me, and there was grape, jelly and butter, although the syrup dispenser had been stolen by a guest or intruder. The room I did get assigned to get Internet, working closer to the front desk, had a sink faucet that ran perpetually, and could not be turned all the way off, and the shower was lacking a shower curtain, causing water to go everywhere on the bathroom floor. The staff were helpful and expressed a hope that they could spruce up this hotel.

Bedding dirty, had to give our dirty towels so they could wash them and give them back to us, no housekeeping, could not get another roll of toilet paper, no ice bucket, hair dryer or anything like that. Will not be returning