Tui Blue Oceana Suites "Focussed Adults"

這酒店服務態度極差，並且房型和預訂的不一致，明顯虛假宣傳，也很臟，千萬不要去住

酒店整體環境還不錯，硬件設施相對五星酒店顯陳舊

Probably one of the most relaxing and enjoyable hotel experiences I have had. We went to recharge our batteries and honestly could not fault the hotel or its staff. We upgraded to a junior suite and stayed in room 436 which had a huge balcony overlooking the main pool, with central sea view. Without exception, the staff were completely professional, friendly and warm, offering great service. Spa was good value compared to UK prices (around half the price) and my treatments were all enjoyable and carried out by female staff in a competent and professional manner. The member of staff who led the Aqua Aerobics each day was great and made the activity fun. The hotel was completely calm and peaceful, in a beautiful garden setting, with soothing piped music and a very relaxing vibe. Food/drinks, bar and restaurant service were excellent and breakfast and lunch could be taken outside on the restaurant balcony, with its lovely views. There was some live music in the main bar area each evening. The pianist in particular was exceptional. Not the place to go off-season if you’re looking for crowds and lively entertainment, but if you’re seeking quiet relaxation in beautiful, adult-focussed surroundings, you won’t be disappointed.

Having read some of the reviews, particularly those about the food, I was a little worried that I'd potentially booked the wrong hotel. Have to say this wasn't the case. Check in was quick and we were given a helpful A4 sheet to give us all the basic info. We were also served a delicious cold lemon drink while we filled in the registration documents and our passports were checked. We changed our pounds to dinars at the hotel desk at the same time and were given our room key. Our cases were quickly taken from us and carried by one of the staff although we could have easily managed them ourselves, but this tends to happen in all the hotels we've stayed at so we just tipped him at our room - 5dinars is an acceptable tip by the way. So far so good, all the staff we met along the way were lovely. The room was very spacious. We had a junior suite with a sea view and the view was lovely. Our balcony was very spacious and we had a table and 2 chairs. I was a little disappointed that we didn't have a daybed on the balcony as was shown in the TUI images, but it wasn't a big deal. Bed was comfortable and the pillows were also very good. One very soft and squishy and the other just a little firmer. There was a separate area for clothes and the fridge/kettle/safe were all in this area. The fridge came with bottles of water, coke, beer, a lemonade drink similar to Sprite and Orange Fanta. These were replenished each day and, as we didn't drink the full sugar coke (I'm diabetic), they were more than happy to switch these for something sugar free. The bathroom was very clean. There were double sinks, a separate shower as well as a bath (with shower head attached to taps) and the toilet was tucked away in a separate nook. We always had plentiful hot water no matter what time of day. The free toiletries were very nice and were topped up every day. As we arrived after lunch we spent the rest of our day unpacking and then went down to dinner. We were AI, but be aware that you need to sign for drinks regardless although no monies will be charged. Our waiter was great, once he knew what we wanted to drink he had this set up for us every evening. You usually sit at the same table every evening but can move around for breakfast/lunch. Despite me being quite a fussy eater as I'm diabetic but also pescatarian, I found more than enough to eat for every meal and was delighted to see they had very specific vegan dishes too. Lots of fresh fruit available as well as very delicious looking desserts - my husband sampled these and liked them. For breakfast they had pancakes, huge doughnut type things that the chef makes fresh for you - my husband loved them - waffles, eggs, sausages (no pork obviously), lots of pastries (the bread is to die for), traditional continental breakfast cheeses etc and various other things hot and cold. More than enough to suit anyone. They also had freshly squeezed juices (Orange, Lemon - delicious, and strawberry) every morning and a wide range of ho

Great hotel with friendly staff. It really exceeded our expectations in every department. We had a sea view suite and it was lovely. We could lay in bed and look over the Mediterranean. All inclusive food was of a very high standard plenty of choice

we had a fabulous time in the hotel it is such a relaxing atmosphere with fantastic staff Ali is an exceptional person in the gym and swimming pool he went above and beyond for the guests he is definitely an asset to your hotel along with many more of your staff hopefully we will see you all next year x