Misafir Kullanıcı
14 Nisan 2024
Smooth check in and shown to our room which was lovely, spacious and clean. We had garden view which was nice and friends stayed in the villas which was good to but no wifi like our main hotel room had. WiFi was all around the hotel apart from the restaurant-which we thought was a great touch. Nothing worse than hearing lots of phones whilst eating. Hotel/Grounds is spotless-staff working all day long. Small shop on site-reasonably priced with lots in. The hotel is on a beach with a bar and restaurant (open in peak season but looked great) there were loungers and umbrellas to use. The beach close to hotel was clean and maintained but the further you walk out the more littered it is. Don’t let the camels you may see as they want money for it. A good range of food and drinks (although a little competitive but to be expected on All Inclusive) at least 3 live stations of cooking so fresh food throughout each serving. Vegetables samosas were the best! Plenty of options to eat something different every day. Cannot fault the staff- Hana and Nino (Nizar) from the entertainment team especially and all pool bar staff were so friendly always wanting to help. Always willing to help and go the extra mile. Made our holiday! Hana was working everyday we were there, taking children to all kinds of activities, face painting, French boules, tennis, table tennis, t shirt making, darts, football and disco each day. My girlies love her so much and was sad to leave. She does not get enough recognition for the effort she puts in and how she makes the children feel. The children felt safe with Hana and was always willing to go off and take part in the activities she carefully picked out to suit the children. Hana and Nino made lots of effort with us adult English tourists too…unfortunately there is one lady (Orlga I believe) who seemed to prioritise the French MASSIVELY, so when the audience were addressed at the end of the shows, it was all in French. Nino (who spoke perfect English) was always overspoken and unable to translate which was unfortunate as we had no idea what was going on (not able to understand French!) this really should change so all tourists feel included. I appreciate there are different programmes/staff to suit different tourists but when the one show is translated in just French, it doesn’t make the other nationalities feel very welcome. Especially knowing Nino can speak fluent English and is standing there with a microphone but unable to talk!! The hotel was predominantly French but apart from that one lady, the staff made us feel welcome. Hana and Nino was on hand to help throughout the holiday so find them if you need help with anything. We went on the camel trip which was not as we expected-our children rode along the road to the beach before walking and stopping on the beach for over an hour. Check out prices from the men selling on site though, as we got it for £25 each in the end. You definitely don’t want to pay more than t
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