Misafir Kullanıcı
1 Mayıs 2024
This hotel is probably one of the best in Yercaud I must say, the ambiance and the view is great. We had the valley view rooms and experience was amazing. Most of the staffs are good too, specially Davidson (five star for him) who helped us with most of our needs. However, there were some noticeable instances too, where we felt for the need of improvement. Room service I would say was okayish by default, however few of the staff members co****sated for the same, and yes, the restaurant charges were quite extra I must say, specially for each of the foods that we ordered from rooms, de***ded an extra 60 INR, like for a single meal, if you ordered for 5 items, that's gonna be 300 INR extra, ***** with separate GST items for all. Pools were just okay, and the initial rooms we received were not the ones we booked, so ya one needs to be extra cautious with it. We also requested for baby cot for which we got confirmation from hotel as well, but we were told that it was subjected to availability on the day of arrival, which is weird I must say. Overall, a pleasant stay with a bit of nuances. Thanks.
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