Grand Mercure Yichang Waitan (Opening November 2023)

I traveled solo to Yichang and was very pleased with my stay at this hotel. From the moment I checked in, the front desk staff were extremely courteous, assisting me in finding a meal before bedtime and showing me to my room. 小王 was particularly helpful, offering extensive travel recommendations for her city. The hotel is new, with excellent and spotless facilities. The bed was cozy, and I received a complimentary upgrade to a river-view room, offering a magnificent view of the Yangtze. A complimentary fruit platter was waiting for me as well. The location is superb, ideal for strolls along the river, and within walking distance of major shopping malls and parks. I will stay here again if I return to Yichang.

The hotel is relatively new and clean. I got upgraded to a Junior Suite as typical Guestrooms were sold out when I check in and the bed, showers are all comfortable. As it's a suite, would prefer to have tissue by the vanity counter & also another trash bin next to it as there is only one trash bin in the bathroom and it's located inside the toilet room instead.

Service centre Kylie & FD Ellie Zhong

去宜昌玩發現的一家新開的酒店，地理位置還可以，離江邊很近，傍晚可以散步，大堂很漂亮。前台小鐘辦入住幫我升級了房間，讓我體驗了一下江景房，非常不錯！第二天退房前台小文非常熱情詢問了入住體驗！下次還會再次選擇這家酒店！

房間跟環境非常不錯，唯獨充電樁不能使用，我就是看到攜程上寫有充電樁才選擇了外灘美爵，早上退房跟前台反應此事，前台服務員輕描淡寫回答説他不清楚，納悶了酒店的設施不清楚你做什麼前台！充電樁不能使用應該標清楚，影響了整個計劃！

房間很乾凈，本來預訂的是城景房，入住後感覺房間有輕微的裝修味道，便聯繫了值班經理Alyssa，非常貼心的幫我們換了房間，放了空氣凈化器，還免費升級到了側江景的房間，視野也是非常不錯，第二天吃早餐時還給小朋友送了小玩偶，服務很棒，推薦！！！