Wildwood Park, Yucaipa Yakınlarındaki Oteller

The hotel is very newly renovated. The room chosen is a disabled room with a large bed. It is only given to a room at the side door on the first floor. Many tourists smoke and go out. This side door is generally soundproof, so everyone can open the door. I heard that the overall facilities are very good. There are two nozzles. As shown in the picture, the room is also very large. The only drawback is that the air conditioner is too loud. The breakfast is relatively rich and much better than that of a fast hotel.

The stay for about 30 classmates from my Pacific High (San Bernardino) Class of 1962 was extraordinary. From the early days of planning with Laura Fernandez, the head of sales, to the service of Arianna and staff in the breakfast area, to the front desk staff (Bo, Matthew, and others), the quality of care shown by the Redlands corps was marvelous. As co-chair of my high school’s 60th Reunion, I am so grateful to all of the Ayres family for helping to make our weekend such a success.

Was pleased to see the ”fire place” very romantic gives off heat or not by the flip of a switch. The bathroom had toothpaste razor toothbrush as well as the regular things Very clean and the water had good pressure Comfy bed It was missing nothing including a full breakfast Highly recommend

Book with confidence. There is real value & comfort here. Dina the Manager is a remarkable lady who cares deeply about her customers. The grounds sparkle and the rooms high quality. Thank you Dina for making our experience enjoyable. You make a difference. Thank you Joan & David

We love having our team meetings here, service and food are amazing! Lulu is amazing on making sure food is hot and replenished. Rooms are large and clean, we always reserve some for our guests attending meeting who are traveling from far. Would absolutely recommend this hotel, please ask for Monica in the sales department, she’s amazing!

This hotel is in a good location off I-10. We only stayed here as it was a convenient stopping point on our road trip to get to our next destination. The hotel is nice looking from the outside. Plenty of parking. Front desk staff were not particularly friendly. The room though, was dirty. There were food crumb on on the desk, below the desk, and on the desk chair. In the bath, there were several pillowcases left behind from somewhere. The toilet had not been cleaned properly. The shower doors are covered with soap scum and the shower itself has soap remnants, hair, and had also not been cleaned properly. I sure would not recommend this hotel and am baffled why anyone would. Unless you have low standards. Holiday Inn now seems to be the lowest class of hotels.

Everything was great. Except the room wasn’t cleaned up very well which made me feel pretty uncomfortable. The customer service was nice but the following morning I kept getting harassed over check out even though I requested and was given permission for a late check out at 1pm instead of 11am but other than that it was OK.

This has been my go to hotel for several years now while visiting my family in Yucaipa. After many happy visits there my last visit was unacceptable in every way. I had to make a trip to help with a family health issue. First, I made my 3 day reservation two weeks in advance online through IHG like normal. The price was nearly 3 times what it had been a year earlier. Two days later I needed to add one more day. The person I talked to from the IHG website said that I couldn't make a change to the reservation because it had been more than 24 hours past the ”cancellation date” and I would end up having to pay for the entire stay if I cancelled that reservation and made a new one with 4 days. He said he had no ability to simply add one more day to my existing reservation. This is still nearly two weeks out. I asked them how we can solve the issue... to simply add one more day. The answer after 45 minutes on the phone with them: Make a new reservation for one day. Fine. The day I arrived I wanted to make it clear that I wanted to not change rooms after the 3rd day and they agreed. I had minor issues with the keys not working on 2 of the 3 days but that's happened before. No biggie. The breakfast they offered was a joke all 4 days. I finally had to take photos the final day. I understand not having hot food due to covid but the mini fridge literally had a few yogurt cups, uncrustables and bean burritos (not a breakfast choice typically but okay) bagels and milk. The buffet had a few oatmeal packets, the cereal was well stocked and there were green oranges, a green banana and ketchup and hot sauce packets. Juice and coffee was well stocked. When I had to ”check out” after the 3rd night I went to the front desk to do that. We closed out the first reservation and they asked for my credit card to pay for the final day. Card was declined because they had 3 pending charges from the hotel for a total of nearly $1600 (3 days were supposed to be at $750ish) and that amount was encumbered against my credit line. I showed those charges to the staff. ”Sorry, that's out of our control” They wanted to charge my card for the 3rd night for another $155 which took the encumbered amount over $1700. I literally had to make a payment to my credit card in order to book my room for that third night. Once that was resolved I was greeted with.. ”I hope I can keep you in the same room”. 10 minutes later it finally happened. I complained to IHG corporate ( a person titled: (name witheld: eMedia Coordinator) after the trip about what happened and would want some sort of compensation from the unacceptable situation. I received a return email stating they were sorry but couldn't do anything and they referred me back to the hotel management. The hotel management called and said they were sorry but it was IHG's issue because they did the reservation but here's our ”standard $50 credit toward my next stay”. Those were exact words. I emailed the IHG custo