珠海龙珠达国际酒店（拱北口岸高铁站店）

The hotel is in a strategic location. The staff member Xiao Tang is warm and thoughtful. He is really patient and provided me with great help. The hotel has self-service laundry and drying. There is also a gym and swimming pool on the 6th floor. The facilities are complete. I am very satisfied.

I had a comfy experience with the concierge service! They provided helpful information, and I especially appreciated the warm welcome from Bella at the reception. It was also a big relief that they could speak Cantonese! My room was cozy, and I had some of the best sleep there. Plus, the location is fantastic if you are planning to head to Macau the next day! Unfortunately, it rained during my stay, so I missed the chance to go swimming. I hope I get to try out their swimming pool next time!

I highly recommend this hotel to anyone looking for a combination of great location, comfort, and top-notch service. The staff 柳雅琪 truly go the extra mile to make you feel welcome, and it made my stay unforgettable and extend my late check-out request. I will definitely be returning。 Keep up the good service and works

A bit disappointed on this stay as I paid the same but the room size was much smaller than my previous. Hotel front office lady was good and having two bottle water compensations for my stay.

I like this hotel which the rooms and services are very good. I recommend to the hotel to my friends and relatives. I suggest the management of the hotel to set up again the Chinese restaurant which have previously shut down.

I have been staying at this hotel numerous time and was very disappointed this time. Don't get me wrong but the service of the hotel and staff are all first class but was very disappointed with a staff at the fitness centre, as I am a health person, I have to book a hotel that has a fitness centre, after check in I went to do my exercise and after signing in as usual I ask for staff for a towel as I am a sweaty person. Guessed what she said to me "No we don't give out towel, you need to bring your own from your room" I was shocking, I wanted to reason with her that I have no been rejected with a towel each time I stay here. So I had to do my exercise without a towel and drench with sweat and smelly, I was completely disappointed. I thought to myself when did this changed. So next day i went to do exercise but brought my own towel, well actually I asked the cleaner on my floor if I can get extra towel and she asked why I, is it not enough to use, I say, "no" to take to fitness centre because they wouldn't give it to me. The cleaning lady say no they should give to you, it is their duty, I told her they say no, I need to bring from room but the lady was very nice, she let me take whatever I want but she said, she never heard of it. Upon my check out, I asked the front desk if this policy has changed and they were shocked as well, they says "No" they have to give you towel and one of the staff says he went yesterday and they asked for it and they give him. I say no, they wouldn't give it to me, they says they will speak with the fitness centre, I do hope they will speak with them as I think it is stupid that I need to bring a towel myself. I hope next time I wouldn't occur this situation again. Disappointed with it this time.