Smiley hotel (Youtehui store)

The room was clean and tidy The lights were the issue. They made the room 'too technologic'. We couldn't turn on the lights for a while. There was no telephone in the room so, we tried to communicate via a communication tablet on the wall but, the security guard answered and he didn't know how to help. We had to go to the lobby all the way down then they said to use the screen etc. Finally found it right next to the bed. The floors were too wet so, was dangerous to walk around. I guess it was about the humidity (not sure about the weather or ACs) but, the floors were still wet in the morning. All the way there was a continuous 'beep' sound from the light button of the bathroom, we couldn't turn it off and didn't bother going from the 34th floor down also. Couldn't sleep well in the end. Don't know if we are the only ones who 'couldn't adapt to technological hotels' or not but, we miss the simplicity. Other than that, a perfect hotel with value.

I cannot find any chair or sofa in my room!

Good location and easy to get there,the quality of projector is excellent.

Very nice

Oooo ok

服務：前台服務人員態度非常好，感謝前台小哥免費幫我們升到喜歡的投影房☺️☺️ 衞生：阿姨打掃的非常乾淨，洗浴用品都齊全，每次要求客房服務，阿姨都非常盡心盡責的重新打掃一遍，幫我們把物品從地上撿起來放桌面🥰🥰 環境：房間在28樓，可以在高空俯瞰整個室外的感覺超爽的，還可以看見一點海😚😚😚 設施：樓下就是優特滙大型商場，出行超級方便，這裏離海邊也超級近打車十幾塊錢，超級方便，還有711便利店和貓咖，貓咖的貓貓超級漂亮，環境也舒適，超級喜歡💕🥳🥳🥳

1️⃣酒店的外觀非常的奢華，進入大堂給我一種低調優雅的感覺，工作人員親切熱情，都非常的專業熟練的應對各種查詢，處理問題非常的出色，能夠及時為客人提供服務。 2️⃣酒店地理位置非常好，交通方便；周邊也有很多高端、具有特色的餐廳和商場。 3️⃣客房非常的有氛圍感，採光好，設施齊全，床墊非常的舒服，浴室浴缸也很千凈。房間在高層，能夠欣賞高樓大廈和感受城市氣息非常的棒。 這次旅行非常愉快，有機會還會選擇斯米萊酒店。

非常差評！前台開頭給我們一間房，進去裏面後，整間房都很臭，巨臭，臭死了！然後我們到樓下叫前台更換另一間房間，更換後再次進入房間，房間還是有巨大的臭味！這間酒店廁所臭到不敢用，也不敢在酒店逗留太久，我們都是玩到晚上12點才回去睡覺，臭味飄揚！味道刺鼻、嘔心！聞到都會作嘔！作嘔10多次！臭到要了我們的命！！就算關了廁所門，也會聞到！無敵差！！

非常非常差的體驗，首先房間沒有電話，聯絡前枱需要用自己電話，其次投影電視有問題，畫面衹顯示出不足一半、最要命的是房間沒有淋浴液、洗髮水、浴巾，要每一樣要自行打電話索要。 次日離店時前枱人員竟説房間不是他們的，是隔壁櫃位的，而一直沒有人員招呼，我呆站一會後趕時間離開，如果有分數，我給負分！