A Mixed Stay at Apo View Hotel: Room for Improvement
I recently stayed at Apo View Hotel in Davao, booking a twin room for myself and my cousin upon arrival. Given the hotel's reputation, I had fairly high expectations, hoping for a comfortable and top-tier experience. Unfortunately, my first night left me feeling a bit underwhelmed.
The amenities felt outdated, and two major issues stood out: the internet connection was very weak and laggy, and the air-conditioning in our room wasn’t working properly, making the space uncomfortably warm. After a long 24-hour journey, I was too exhausted to raise a complaint that night, but I hoped for a better experience in my second booking — a family room.
Another point of concern was the service at the reception desk. Upon check-in, I stood before the staff without even being acknowledged. What was more frustrating was that another guest who arrived after me was attended to first. A simple greeting or assurance that someone would be with me shortly could’ve made all the difference in that moment.
However, it wasn’t all disappointing. During my first breakfast buffet, I was pleasantly surprised by a friendly and upbeat staff member who went above and beyond to make me feel welcome. His cheerful attitude truly brightened my morning and helped shift my perception of the service. I regret not getting his name, but his hospitality deserves to be recognised.
In summary, while Apo View Hotel has potential, especially with its long-standing reputation, there’s certainly room for improvement in terms of guest service and room maintenance. With a few upgrades and more attentive customer care, it could provide the high-standard experience guests expect.
Nice grounds to walk in breakfast buffet is superb the staff are fantastic and the swimming pool is ideal if you want a good workout the rooms are a bit dated and could do with a re vamp the wi fi was good most enjoyable stay.
Noel için mükemmel bir şekilde dekore edilmiş güzel bir otel lobisi alanı. Çok renkli. Ayrıca tertemiz otel personeli cana yakın. Ve yemek kahvaltı büfesi muhteşemdi.
100/10 for our 2-night stay at Discovery Samal!
The staff were friendly and accommodating, the place was stunning, and the food was absolutely delicious. My baby loved the kids’ play area, and the gym was way beyond what I expected — fully equipped and spacious. The beach was crystal clear and so relaxing. Definitely lives up to its 5-star rating. Highly recommended!
The location was suoerb, right in fromt of Ayala Mall. We were upgraded to the lounge floor. The room was big and had complete amenities. Would stay again.
Pros: Excellent location near the mall and great staff. Cons: Breakfast was hit-and-miss. The pool is small in both area and depth.
Was great to see all the functions as you enter and leave the lobby, ie. Weddings, Debut, etc
Overall a great stay for touring the city or for a longer stay if the cons aren't an issue.
Very accessible and very satisfied guest. We will definitely book again soon on our next davao trip🙌🙌😘thank you so much to the very accommodating host just pm away,easy transaction♥️
The place was amazing. Good for families. We booked a king size with the attached living area. It also comes with a mini kitchen and a washing area. The shower rooms is big and comes with a tab. Although the tv in the living has bad reception, there was another tv inside the bedroom to use. The service technician also came to check on the tv and also offered to change it with a new one.
There breakfast buffet meal was also nice and has a variety of cuisines to choose feom.
Çok İyi
59 yorum
8.2/10
Gecelik
394 AED
tutarından başlayan fiyatlar
Müsaitlik Durumuna Bak
Yüzme Havuzu İçeren Tüm Davao Bölgesi Otellerine Göz Atın
Davao Bölgesi Otelleri İçin Misafirlerin Yaptığı Yorumları Keşfedin
Tümünü görüntüle
9.4/10
Olağanüstü
MMelanie Meili100/10 for our 2-night stay at Discovery Samal!
The staff were friendly and accommodating, the place was stunning, and the food was absolutely delicious. My baby loved the kids’ play area, and the gym was way beyond what I expected — fully equipped and spacious. The beach was crystal clear and so relaxing. Definitely lives up to its 5-star rating. Highly recommended!
AAnonim KullanıcıThe place was amazing. Good for families. We booked a king size with the attached living area. It also comes with a mini kitchen and a washing area. The shower rooms is big and comes with a tab. Although the tv in the living has bad reception, there was another tv inside the bedroom to use. The service technician also came to check on the tv and also offered to change it with a new one.
There breakfast buffet meal was also nice and has a variety of cuisines to choose feom.
JJhon_theGreatIt was a great stay the room was big and clean with washroom inside, staff were polite and amenities were awesome. I was satisfied. Thank you!
YYkhca_TravelsA Mixed Stay at Apo View Hotel: Room for Improvement
I recently stayed at Apo View Hotel in Davao, booking a twin room for myself and my cousin upon arrival. Given the hotel's reputation, I had fairly high expectations, hoping for a comfortable and top-tier experience. Unfortunately, my first night left me feeling a bit underwhelmed.
The amenities felt outdated, and two major issues stood out: the internet connection was very weak and laggy, and the air-conditioning in our room wasn’t working properly, making the space uncomfortably warm. After a long 24-hour journey, I was too exhausted to raise a complaint that night, but I hoped for a better experience in my second booking — a family room.
Another point of concern was the service at the reception desk. Upon check-in, I stood before the staff without even being acknowledged. What was more frustrating was that another guest who arrived after me was attended to first. A simple greeting or assurance that someone would be with me shortly could’ve made all the difference in that moment.
However, it wasn’t all disappointing. During my first breakfast buffet, I was pleasantly surprised by a friendly and upbeat staff member who went above and beyond to make me feel welcome. His cheerful attitude truly brightened my morning and helped shift my perception of the service. I regret not getting his name, but his hospitality deserves to be recognised.
In summary, while Apo View Hotel has potential, especially with its long-standing reputation, there’s certainly room for improvement in terms of guest service and room maintenance. With a few upgrades and more attentive customer care, it could provide the high-standard experience guests expect.
YYkhca_TravelsWe arrived a bit late on our first night and were accommodated poorly. After a long day of travel, we encountered several issues with our room arrangements. I had booked two rooms, expecting them to be close to each other, but that was not the case. As a family travelling together, we requested to have our rooms swapped to be nearer, yet we were only allowed to add an extra bed. This was not ideal, especially since my mom couldn't stay alone in a room meant for 6 to 8 people, which I had already paid for.
When I spoke to the front desk, who I believe was the manager on duty at the time, her tone was unpleasing and lacked empathy for us as guests. It was a disappointing negotiation. We also discussed issues with the internet connection, and she seemed unyielding, suggesting that nothing could be done except to pay for a data plan, for which they would provide a modem.
Having stayed at many hotels and being a hotel manager, I can clearly say that our service was inadequate.
MMisafir KullanıcıPros: Excellent location near the mall and great staff. Cons: Breakfast was hit-and-miss. The pool is small in both area and depth.
Was great to see all the functions as you enter and leave the lobby, ie. Weddings, Debut, etc
Overall a great stay for touring the city or for a longer stay if the cons aren't an issue.
MMisafir KullanıcıNice grounds to walk in breakfast buffet is superb the staff are fantastic and the swimming pool is ideal if you want a good workout the rooms are a bit dated and could do with a re vamp the wi fi was good most enjoyable stay.
AAnonim KullanıcıThe Dusit D2 offers a cozy and inviting atmosphere, perfect for those seeking comfort and relaxation. While the amenities are well-designed, I found them to be a bit limited if you're the type who enjoys a variety of activities. The hotel features a pool, which is nice, but could feel a bit underwhelming if you're someone who craves more entertainment options.
On the bright side, the 24-hour gym is a great perk for fitness enthusiasts, and the gourmet shop adds a touch of luxury for those looking to indulge in premium snacks or specialty items. Beyond these, however, there aren't many activities to keep you occupied, so it’s a space that caters more to relaxation and personal time, often spent in your room.
Overall, Dusit D2 is ideal for a serene stay but might feel a bit too quiet for those who easily get bored. More in improvement on the food please, there’s no menu that sticks out or you want to try again.
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