Mie ili, Japonya İçindeki 5 Yıldız Oteller

Marvellous experience started by warm welcome from hotel staff and then the cozy and clean hotel room. Dining experience exceeded my expectations. Food were fabulous.

平日に宿泊しました。 ロビーのラウンジでアルコールやスナックがいただけたり、 お風呂上がりは雪見だいふくや冷凍フルーツがいただけたり、 ホテルから出なくても宿泊料金の範囲内でいろいろ楽しめる工夫がされていて楽しかったです。 子供が遊べるキッズスペースあり(メリーやピアノなど電動のおもちゃはすべて電池が切れていました) 大浴場には子供の泡せっけんあり(お部屋への貸し出しは不可ということで持参しました) ロビーや大浴場など、公の場は改装されておしゃれでしたが、 5Fの和室は昔ながらの作りで、隣の部屋のテレビが聞こえました。 ビュッフェは品数が多くて楽しかったです。ただ人が多くてゆっくり見て回るのは難しいです。一番遅い時間だと人が少なくなってました。

The hotel suite is 100m2 and is huge . Our suite was with 3 futons, perfect for 3 gentlemen. The huge bathroom was well supplied with the nicest cosmetic amenities and fluffy towels. Everything in the refrigerator was free, even wines. However we did not consume any. The Club lounge on the fifth floor was already well supplied with all kinds of snacks, beverages and wines, open from morning to late night. We had a Japanese breakfast on day and a western breakfast on the second day. Both were excellent.

とても綺麗で眺めの美しいホテルです。アメニティも揃っており、朝食も部屋でいただくことができて、とても幸せな時間でした。また利用させていただきます。

The hotel was spacious, and the staff were friendly. The Japanese-style room was clean, tastefully decorated, and offered a beautiful view of the ocean. The onsen facilities were excellent—especially the outdoor bath, which provided a tranquil and relaxing atmosphere. Both dinner and breakfast were wonderful. I would definitely stay at this hotel again.

Very cosy hotel with big rooms and an Onsen available to guest with no charges. Full of amenities and a full breakfast spread.

Truly most stunning architecture. We chose a “Villa” that’s stone n wood. We love the attention to detail of everything in the room. I was so relaxed I fell asleep on the sofa n missed the heavenly bed w/the fluffiest duvet on Earth. We love the eel kaiseki dinner which was so delicious. The best part was going to their sister property Aqua Ignis which is a huge hotel w/many outdoor onsens. The H Confectionary cake sweets shop was out of the world! I got some chocolate balls w/cream inside, too yummy for words. Also had a great massage in the spa by the kindest n most passionate masseuse Doy. We’ll go back n stay there soon

The hotel is located on a mountain with beautiful scenery. However, the facilities are spread out across different areas of the mountain. In particular, the restaurants are mostly located downhill, and guests need to walk long distances using stairs or escalators. This layout is not very suitable for elderly guests or families with young children. The male staff member who handled our check-in was clearly unprofessional. He was unable to answer basic questions or properly introduce the hotel facilities. Our booking included both breakfast and dinner, but when we asked which restaurant we should go to for meals, he simply told us to make a reservation online. When we explained that we were unable to do so and asked for his assistance, it turned out that he did not know how to use the system himself. He also did not seek help from his colleagues, resulting in a long delay. Eventually, he told us that only one restaurant accepted walk-in guests. After making our way down to that restaurant, the staff there informed us that dinner was not included at that location. Fortunately, the restaurant staff helped us by making a phone call and discovered that the hotel had already arranged our dinner reservation at a specific restaurant in advance. This made us question whether the check-in staff had provided incorrect or careless information. The breakfast arrangements were also very disappointing. The breakfast menu listed around ten options, but almost all of the Japanese-style breakfast slots were already fully booked. We had checked in at around 5:00 p.m., which made this situation even more unreasonable. Afterward, we noticed similar complaints in other reviews regarding the hotel’s poor dining arrangements. The bathing area was visually appealing, but the amenities were very limited. There was no water dispenser, facial cleansing products, or skincare items provided—only a hair dryer. In summary, the hotel’s hardware and design are quite good and tasteful, but the service quality and overall management are extremely poor.

這家酒店的入住體驗非常棒！窗外風景如畫，讓人心曠神怡。工作人員服務熱情周到，讓人倍感親切。房間衞生無可挑剔，床品整潔舒適。早餐品種豐富，就餐環境優雅別緻，坐在落地窗邊享用美食的同時還能欣賞美景，為旅程增添了不少美好回憶。強烈推薦！

I have two feelings about this stay. 1. The photo posted by this website was a lie - the room was very different to the reality. For a start there was no in room onsen and that had been a major factor in me making this booking. I was really disappointed on arrival. 2. However it has to be said the staff are fabulous, the food excellent and everything about the place shows a tremendous attention to detail. After a lovely long soak in the Onsen available to guests and a fabulous dinner my mood was quite recovered. I would have no hesitation in recommending this hotel for someone looking for a luxurious retreat and plan to return myself.