Yayınlanma tarihi9 Eki 2024
TinaM
This is the first time I've had an absolutely 10/10 experience with any hotel. This particular hotel also outranks every other Marriott I've ever stayed at. I genuinely could not think of a single negative point. I was only in Nanjing for 2 nights, in town for a meeting, and I'm so glad I chose to stay here.
Firstly, the room is exactly as advertised. Marriott hotels always have the fluffiest pillows, but this particular hotel had the most HEAVENLY pillows. The bed was so comfy that I ended up postponing my day plans just so I could sleep in! I didn't realise how desperately I needed that rest and recuperation, and am glad I chose to stay here and get what I needed. Also, this hotel does not skimp on the water - most hotels will only give you 2 tiny bottles a day, which if it's blazing hot outside, can be frustrating, especially if you want to boil water for tea/coffee in the morning. This hotel provides 4-5 complimentary bottles of water per day. In many ways, I felt like they anticipated what I'd need and would provide it before I even had the chance to ask. There is also an ironing board stowed in the room, which for me was a lifesaver as I had an important meeting.
As other reviewers have mentioned, the location is indeed fantastic. I was so relieved to find that after a long train journey, I only needed to hop on the subway for 1 stop - I didn't even need to exit the building, as the hotel is located inside the mall connected to the subway station.
The breakfast spread is not too bad either, with the highlight for me being the espresso machines. When I tell you this machine delivers the most divine coffee in 10 seconds, I am not kidding. It was one of my favourite things and a great way to kickstart a busy day.
At check-in, the reception staff ensured they gave me all the info I needed. I noticed this is often skipped at other hotels as staff are shy or reluctant to speak in English, which results in foreign guests missing out on relevant info or complimentary perks - but the Marriott team refused to let language be an obstacle. I was glad to learn free snacks and coffee were available in the executive lounge each evening. While I was there, the executive lounge manager - I think her name is Sheila, apologies if I've gotten this wrong - took the time to introduce herself and ask if I needed anything. She was so polite and genuinely seemed to want to improve the experience for guests. To me, these small touches are what set a service-oriented luxury hotel apart from others.
On my first night, I'd arrived pretty exhausted after having sat on a delayed train for hours, and I wanted to order takeaway as I didn't have the energy to go out. They have ******* lockers positioned right at the hotel entrance, which you can unlock with your phone and collect your deliveries. Being a foreigner who doesn't understand Chinese very well, I wasn't sure how to navigate this, but the reception staff went out of their way to help me, ensuring they stayed with me until I'd collected my parcel - it was not at all necessary for them to help me so much, but they did, and I'm very grateful for that :)
I spent the entire month traveling in China and so, looking back, am able to compare all of the hotels and experiences from this trip. This particular hotel ranks 10/10 for me not only because of the location, but also because of the kindness and professionalism of staff. Things can sometimes be confusing or overwhelming for foreigners, and this was the only hotel where staff didn't hesitate to rush in and offer to help, no matter how small the issue. Even the gentleman at the coffee bar in the lobby was so kind and polite - and might I add, everyone at this hotel speaks English, so they really do cater to an international crowd. Housekeeping staff too were very sweet, always greeting you and asking if you needed extra bottles of water.
Thank you for a relaxing, delightful stay! I hope to come again and stay longer next time.
Daha Fazla Göster
Gecelik başlangıç fiyatı:465 HK$
Yayınlanma tarihi15 Ara 2025
Misafir Kullanıcı
Floral hotel Nanjing review
Hotel has unique character. Located in a private complex so it is quieter with no public car / scooter allowed to get in.
Kids are happy playing and running outside the complex. Very clean, quiet and charming area.
Location: fantastic location at laomendong old town (3 mins walk to the main old town - all the main actions), 10 mins walk to the city wall.
We arrived at night and it was late (11pm) so it was a bit hard to find the accomm. 3 luggages and 2 kids made it hard-but I imagine using taxi outside the airport would make it easier and more convenience. The taxi will drop you off just outside the complex. It was 2 mins walk to the hotel. The hotel is easily found inside the complex. Check in process is super easy.
To travel around, there are 2 metro stations you can use. We usually use the wumending stations - around 15-25 mins walk depending on the kids mood. However we never have problem commutting. The walk to the station is dotted with shops (food, snacks, convenience stores).
Room: Clean, spacious and modern
A family of four.
We have plenty of space. Amenities are very modern. Plenty of storage space inside the toilet for your toileteries.
Bed is massive (king size) and comfortable.
We booked 2 beds to accommodate our family.
Daily housekeeping and water bottles replacement.
Communication:
The owner will add you on wechat on check in day. All communication can be done via wechat. The translation app in wechat is a god sent. The staff has minimal english - but we dont have any problem communicating through wechat conversation. You can ask them for information etc through wechat. They will reply straight away.
Services:
Impeccable, above and beyond.
The owner and all of the staffs are super helpful. Always keen to help. The owner took and showed us the restaurants around laomendong which are worth going - as there are plenty of restaurants around the areas.
Because it is a boutique hotel, the service is very personalised.
Breakfast:
Set meal for breakfast every morning. Serve at 8am. It is not buffee with hundreds of selections but they give you healthy and nourishing breakfast. We stay there for 4 days and everyday is different menu. We absolutely enjoy our breakfast.
Bits and pieces:
There is a friendly and well behaved corgi dog inside the residence. My kids are generally scared of dog but they could not help themselves petting and playing with the dog.
They missed the dog when we left Nanjing.
I ve seen other hotels in major areas when we walked around. But the street is very busy and wont suit us. Also hotels in cbd areas - no character surrounding the cbd. It would be perfect for business people but I think this hotel is very suited for leisure and family.
The hotel provide laundry service too. You just need to drop it off to front desk. They will wash, dry and fold them for you!!!
My daughter vomitted on our second night. The sheets would be stained from the vomit but they did not charge us for the damage.
The hotel can order you taxi if you dont have didi apps for taxi. My didi apps did not work as i did not set it up properly back home. You dont even need to pay the taxi driver either-they will sort it out and the hotel will charge you later.
The price might be a bit higher than the surrounding hotels, however its definately worth every penny.
In conclusion:
Your accommodation choice can really impact your trip. Floral hotel has been amazing and I believe this hotel was an excellent choice for family / leisure trip. We really enjoy our Nanjing trip because of Floral Hotel. Thank you Floral hotel for everything and we will definately stay at your hotel again next time we come to visit Nanjing.
Daha Fazla Göster
Gecelik başlangıç fiyatı:369 HK$
Yayınlanma tarihi16 Kas 2025
Jocelyn Low Zi Yeng
The service is very good from receptionist to cleaner. Free wash clothes and dryer as well. Also no lift but the guy receptionist was so quick and steadily Carey our bags up when we check in and with just a call to the reception he came up immediately and help us carry our bags down when we check out ! Service tip top for the price. Will come back again if I have the chance. 太满意啦 !
Daha Fazla Göster
Gecelik başlangıç fiyatı:212 HK$
Yayınlanma tarihi16 Kas 2025
Misafir Kullanıcı
We had a wonderful stay at Novotel Suzhou, even though it was only for one night. We were celebrating our 16th anniversary and were pleasantly surprised to be upgraded to a suite. The room was spacious, spotless, and extremely comfortable.
A special thank you to Daisy and her team—your service and hospitality were truly appreciated. Breakfast was delicious, with a great variety that included some lovely Western options.
I also accidentally left a few items behind, and the staff responded immediately and helpfully, arranging for everything to be couriered back to me without any hassle.
Thank you once again for an excellent experience. We will definitely be returning!
Daha Fazla Göster
Gecelik başlangıç fiyatı:593 HK$
Yayınlanma tarihi5 May 2025
PhilT
Location of the hotel quite good, close to the railway station, Jinji lake, and many shopping areas and restaurants. The hotel was very modern and comfortable and the staff was friendly, although we did ask for some ice which took over 20 minutes to be delivered to our room. Breakfast selection is above average but the seating arrangement of the dining area is a bit strange and cluttered. Aside from these minor problems, it was overall still a great experience.
Daha Fazla Göster
Gecelik başlangıç fiyatı:1.060 HK$
Yayınlanma tarihi7 Şub 2026
Red Panda 322
We truly love the vibe, the place, and the service. Even the small things like providing drinking water, they gave us 4 bottles for each night. The bed is too comfy made me not want to get up in the morning lol
Everything was perfect, especially considering how affordable it is something we couldn’t find anywhere else, even in Thailand.
The thing is we stayed there twice in a week! We first stayed for two nights and checked out on Tuesday, then went to Shanghai as planned. However, Suzhou completely stole my mom’s and my heart. We didn’t feel quite right in Shanghai anymore, so we decided to return to Suzhou and stay at Pan Pacific for one more night.🤣
Another thing I need to mention is how much I appreciate the help from the lovely concierge staff who took care of me from my first check-in. Her name is Ivy 郑明泽. I asked her for help with a personal issue, after i didn’t find the stuff i bought from some shops in Shanghai, and she kindly assisted me by contacting them and following up until I received my refund 🥹 Really grateful for her and Suzhou people.
We can’t wait to be back again!
Daha Fazla Göster
Gecelik başlangıç fiyatı:436 HK$
Yayınlanma tarihi29 Kas 2023
Misafir Kullanıcı
I booked Hanyuan because it is within walking distance to my folks home. And my grandma used to work at Nanjing Agricultural University, which the hotel is affiliated with. I read others’ reviews and knew it is an old facility. I did not have unrealistic expectations.
We arrived late at night. Taxi driver dropped us off at the side entrance that has numerous stairs to the door. We had lots of luggage. As we got out of the cab, we saw some staff member in the lobby looking out. Instead of coming out to help us, he walked away. My husband, myself and our seven year old all carried/dragged multiple items up the stairs to get into the hotel lobby.
We checked in and decided that we would need to add a bed for the kid. House keeping came quickly to set up the bed but was reluctant to provide pillows for the additional bed. I had to repeatedly ask before they agreed to bring an extra pillow. Don’t understand why there is such resistance to equip the additional bed with pillow- after all, we did pay for the additional bed.
Everything else was pretty good during our first three-day-stay. We then went away to visit families elsewhere for a week before coming back to this hotel.
This time, our car drove onto the ramp at the front entrance. As soon as we entered the building, lobby manager came to offer us help. He helped us deliver luggage to our room. We are very appreciative of his assistance.
We ran into some issues at the front desk this time. They asked for our passports again and took our pictures for a second time. When I mentioned that we were just here a week ago and all information was taken already, we were told that all information has been erased as we checked out. When we checked in/out the first time, we informed front desk that we were making the hotel our base camp and will be coming in and out a few times. It’s strange that they would delete our information and redo everything all over again.
Again we need to add a bed. House keeping brought a roller bed which has a stained mattress pad. I asked them to bring a clean one, they said they could not. They said they didn’t have any clean pads. They said the only option is to remove the pad and put the sheets directly on the mattress. They further suggested that since the sheet is clean, dirty pad doesn’t matter and that every mattress pad under bed sheets has urine stains. His words made my stomach turn but I was too tired to fight so they went ahead put sheets on top of the mattress pad that has a big yellow stain. Again I asked for pillows for the additional bed, they refused at first, upon my insistence, they agreed to bring pillows. They also took out a blanket from the cabinets under television and put it on the bed.
When the seven year old was ready for bed, I opened the blanket and realized it’s cover is dirty. It’s dusty and has multiple stings of hair on it. I called house keeping, a lady quickly bought over a clean duvet cover for the blanket but refused to take away the dirty one. She insisted that we keep the dirty duvet in the closet. I did not understand her rationale but there isn’t anything I can do. So that dirty duvet cover stayed in the closet.
Maybe I should not have come back to this hotel.
Daha Fazla Göster
Gecelik başlangıç fiyatı:391 HK$
Yayınlanma tarihi18 Şub 2025
yans s
1. **服務周到,賓至如歸**
這次入住體驗非常棒!公寓工作人員的服務態度特別好,從入住到退房,每一個環節都讓人感到貼心。前台小姐姐熱情又耐心,還主動幫我升級了房型,房間視野超好,真的非常感謝!
2. **房間乾淨舒適,設施齊全**
房間打掃得非常乾淨,床品柔軟舒適,睡得很香。浴室也很寬敞,熱水充足,洗浴用品質量不錯。細節做得很到位,住得很舒心。
4. **位置便利,周邊配套齊全**
酒店地理位置很好,附近有商場和地鐵站,出行非常方便。晚上還可以在周邊散步,感受城市的夜景,整體氛圍很放鬆。
5. **性價比高,推薦入住**
這次入住感覺物超所值,無論是房間設施還是服務質量都很滿意。下次來這個城市還會選擇這家酒店,也會推薦給朋友!
Daha Fazla Göster
Gecelik başlangıç fiyatı:353 HK$