Location was the best on my 2 weeks Japan trip. 50 meters from the station. I arrived from Nagasaki by train, 14.40 at the reception and they told me that check in timd is 15.00 and they can store my luggage. An absolute No Go. The hotel rules in South East Asia are mostly check in at 14.00, check out at 12.00. Thats what I hated about Japan. The Onsen was great, breakfast also but this town is dead, I won t come back. I tried to find a place to eat at 5.30pm on a Saturday, every restaurant was closed and the only one open told me reservations only, a polite way for Japanese to tell foreigners they are not wanted.
We drove 1.5 hours from Hakata to this hotel, quick far away. The osen hotel is pretty large and have public and private osen bath to choose from.
Originally we booked the room with hot spring both but have been checked into a different room with a separate bath tub only. The hotel insisted this is the same room type and need to charge additional charge to upgrade to the better room that can have a separate hot spring bath.
I called Trip.com and they admitted that there is some confusion on the room type and has agreed to pay for the extra charge to upgrade to the better room.
So finally we paid the upgrade charge and moved to the better room with the hot spring bath. So overall it was still a very good experience. Thanks for Trip.com’s commitment to get the customer a better experience.👍🏻👍🏻👍🏻
Love the amenities in the hotel. There’s also a wide selection of food during the breakfast session, and my partner and I managed had a very satisfying breakfast throughout our stay.
The facilities are fantastic here, it is cleaner than any other place I've been to and the views are unbeatable.
Most importantly, the night staff working the front desk made it such a wonderful experience.
I am looking forward to coming back in the future, will definitely book again and fell in love with the experience here
施設は素晴らしく、これまで訪れたどの場所よりも清潔で、眺めも圧倒的に素晴らしいです。
特に、夜間のフロントスタッフのおかげで、本当に素晴らしい体験ができました。
また将来ここに戻ってくるのを楽しみにしており、必ずまた予約します。この場所での体験に心から感動しました。
Everything was great except the breakfast. I made a reservation with breakfast included, but breakfast was not a buffet, but a sandwich. I paid additional 2,200 yen per person for the buffet.
Location is really good. Walkable to several places like the public bath, free foot bath, Lawsons etc. Room is big for 3 pax. The size is good. The room is pretty dated though and some parts are not cleaned and old and the worst thing is there's a smell in the room even though we stayed there 3 nights. We had to air the room each time we came back and luckily I had a room mist which I had to use quite often. The Onsen is good. Love the facilities and products given for guests to use.
One of the few tall buildings in the town, equipped with rooftop indoor and outdoor onsen. Walkable distance to places around town.
The hotel is renovating, but no disturbances from that, and I’m certain that after it finished, it will be great. Good facilities and hospitality. If I’m go back to the town, I would stay here again.
very lovely place! it is new (opened in July 2025). The service from when your car is in the porch (There's a valet), till check out, it was perfect. The onsen was great. It's not as warm as the others but it makes staying in the onsen longer possible. Was pleasantly surprised about the complementary dinner and breakfast! Dinner was great and was paced out so it was just nice. For breakfast it was a buffet spread that was great! I love the selection and freshness. It is in between mountains so the drive might be long but so worth it for the price
Harika
93 yorum
9,3/10
Gecelik
185.468 KRW
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Müsaitlik Durumuna Bak
Saga ili Şehrindeki Tüm Kaplıcalı Otellerine Göz Atın
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Tümünü görüntüle
8,2/10
Çok İyi
MMisafir KullanıcıEverything was great except the breakfast. I made a reservation with breakfast included, but breakfast was not a buffet, but a sandwich. I paid additional 2,200 yen per person for the buffet.
GGary HKGWe drove 1.5 hours from Hakata to this hotel, quick far away. The osen hotel is pretty large and have public and private osen bath to choose from.
Originally we booked the room with hot spring both but have been checked into a different room with a separate bath tub only. The hotel insisted this is the same room type and need to charge additional charge to upgrade to the better room that can have a separate hot spring bath.
I called Trip.com and they admitted that there is some confusion on the room type and has agreed to pay for the extra charge to upgrade to the better room.
So finally we paid the upgrade charge and moved to the better room with the hot spring bath. So overall it was still a very good experience. Thanks for Trip.com’s commitment to get the customer a better experience.👍🏻👍🏻👍🏻
GGerrit BuurmanLocation was the best on my 2 weeks Japan trip. 50 meters from the station. I arrived from Nagasaki by train, 14.40 at the reception and they told me that check in timd is 15.00 and they can store my luggage. An absolute No Go. The hotel rules in South East Asia are mostly check in at 14.00, check out at 12.00. Thats what I hated about Japan. The Onsen was great, breakfast also but this town is dead, I won t come back. I tried to find a place to eat at 5.30pm on a Saturday, every restaurant was closed and the only one open told me reservations only, a polite way for Japanese to tell foreigners they are not wanted.
AAnonim KullanıcıOne of the few tall buildings in the town, equipped with rooftop indoor and outdoor onsen. Walkable distance to places around town.
The hotel is renovating, but no disturbances from that, and I’m certain that after it finished, it will be great. Good facilities and hospitality. If I’m go back to the town, I would stay here again.
MMisafir Kullanıcıvery lovely place! it is new (opened in July 2025). The service from when your car is in the porch (There's a valet), till check out, it was perfect. The onsen was great. It's not as warm as the others but it makes staying in the onsen longer possible. Was pleasantly surprised about the complementary dinner and breakfast! Dinner was great and was paced out so it was just nice. For breakfast it was a buffet spread that was great! I love the selection and freshness. It is in between mountains so the drive might be long but so worth it for the price
Ddd17bbIt’s an absolute bliss to stay in Suginoya, a luxurious ryokan in Saga. Our saga beef sukiyaki dinner was truly memorable as the quality of the meat was top notch- so soft yet flavorful, something we will remember for a long time. We enjoyed relaxing in the private and public bath, soaking in the zen vibes of the hotel and lounging in the spacious and comfortable room. Staff was friendly and tried to converse in English as best as possible. 100% recommend as we felt fully pampered here like it was our honeymoon all over again!
EEnchanted By ScrapsLocation is really good. Walkable to several places like the public bath, free foot bath, Lawsons etc. Room is big for 3 pax. The size is good. The room is pretty dated though and some parts are not cleaned and old and the worst thing is there's a smell in the room even though we stayed there 3 nights. We had to air the room each time we came back and luckily I had a room mist which I had to use quite often. The Onsen is good. Love the facilities and products given for guests to use.
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