Albert Park Otelleri

With a stay at Coppersmith Hotel in Melbourne (South Melbourne), you'll be within a 5-minute drive of Crown Casino and Collins Street. This upscale hotel is 0.7 mi (1.1 km) from St Kilda Road and 1.8 mi (2.9 km) from Melbourne Convention and Exhibition Centre.Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities.Make yourself at home in one of the 15 guestrooms featuring minibars and espresso makers. 42-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Very clean and Tidy. Very well exceeded our expectations. This was a last minute booking and the only place available closest to our conference centre venue. When we initially saw the 3.5 star rating online we were very skeptical in regards to what to expect. However the place was very well kept and condition great. The phone service was quite abrupt and phone manner was very rude and poor. The communication through email was very through. Otherwise a great experience.

The foyer was different with check in on 7th floor…got upgraded as I was a member (forgot I was) 18th floor great size room and view…room super clean and new…right next to convention centre which was good for the wine and food festival. Had dinner in our room great price and very nice…sirloin steak and the burger plus dessert…paid $50 extra for parking and breakfast…brekkie was superb…fresh and choose what u would like…we will be back

Everything about this place says Motel, not 5 Star Hotel. Lack of housekeeping - our room was cleaned twice in 7 days and not well. We eventually got fed up and asked for clean towels. When we were at reception checking in, there were other guests complaining about their dirty rooms. Fifth restaurant - the breakfast buffet was terrible. There was no omelette bar or even a basic pancake machine. No option for included barista-made coffees either, which is a minimum at any “5 star” hotel. Strato restaurant - we booked this for a special occasion. There was zero recognition of this. They put us at a table beside the kitchen door and in a corner with no views despite a good corner table being empty the entire time we were there. We waited 30 mins each for 2 courses and we’re still eating 30 mins after the 2 hour allocation. The ambience was constantly disturbed by the kitchen yelling “service please!” Only upside was the extra bread and free mocktail they offered us, I assume due to the slow service. Slow lifts - we had to allocate an extra 15 mins to our departure whenever leaving the room. Poor service - as per already stated, the service was very poor if you compare it to any other 5 star hotel. It was average if you think you’re at a motel. Additionally, because they were training staff, service at the lobby bar was ridiculously slow. We waited 15 mins for them to serve 2 wines. Reception also ran out of vouchers (part of our package) and told us to come back later and say “we forgot to pick up some of our vouchers” rather than acknowledging their error. Location - we knew this going in but it is a long walk into the CBD and you need a Myki card because the nearest tram stop is outside the free zone. In summary: Avoid this place if you are looking for luxury. We booked this for a special occasion and were sorely disappointed. The only good thing is the views from some parts of the restaurants.

The hotel is close to the Southbank shopping area and has great views. The hotel is on a very busy intersection and we had a lot of difficulty parking out the front. The hotel entrance is confusing and not obvious. The reception and restaurant area is all black and very dark, which may be fashionable but its not practical. The 2 bedroom apartment was surprising small and the bathroom and shower were too tight for tall people. The closed balcony was safe and allowed for a little fresh air. The air conditioner in our room did not work and it was to hot to sleep. The lighting was also a strange set up, you could not turn on the bathroom lights without turning on all the lounge lights. We had dinner and breakfast at the venue and dinner was very good. The cold breakfast selections were average and only melon was available for fresh fruit. The orange juice was terrible. All the staff were very friendly and helpful.

This is a really good quality hotel in a nice part of Melbourne. We are Accor Plus members but this night was booked using Emirates points. Accor still gave us a a top floor room with a stunning view and the usual free drink vouchers, which I didn't expect since I didn't book with them. The room was clean with the aforementioned good view and had every thing you need for a short stay. Improvements would be a coffee machine instead of simply a kettle, and a better Chromecast as the one we had just wouldn't work. These are minor issues though. Lifts were very slow, as only one seemed to be operating. Breakfast was efficient and tasty, although the included coffee could be improved and the extra charge coffee was too cold to be enjoyable. All in all an excellent hotel to stay at if you need to stay in the South Wharf end of Melbourne, and we will certainly stay again.

Quiet night in 5 star luxury equalled by exceptional welcoming service making our stay very memorable. Tantalising food and delightful drinks in the club lounge together with friendly service provided a relaxed evening.Scrumptious buffet Breakfast

I booked directly so the property was removed from fees through a 3rd party. I asked about parking and was advised it was in the basement i asked to book and was advised no need to, was also advised that there is street parking. On arrival i was met with a very Pompas young woman who requested a $150 bond ( nothing was mentioned at time of booking ) i asked why and was told ALL HOTELS CHARGE THIS I advised never had i before been charged. I was also charged a parking fee again not mentioned at point of booking. I took my bags to the room and on returning to outside the building met other travelers who advised me they were charged $100 bond and they also were shocked. I was left thinking why was i charged $150 The apartment was clean and bed comfortable however my experience with the staff outweighed the room and bed. . On returning to me home I called to speak to a manager re this and was met with a manager ( HE CALLED HIMSELF THAT ) FROM EAST Melbourne apartment .. He was very rude on the phone over talked me entirely , he asked me my personal details i gave them then the room number i gave it. He then heated up and said we dont have that room number , not being from Melbourne I asked are you near Station Pier ( he replied I dont know this ) I then said so you dont know where the boat leaves to go to Tasmania. He said no I said really and you're in Tourism . He said no and started over talking me so fast I could hardly understand him ( he was not a national person ) no not being racist just stating facts. He then hung up on me I was shocked i did call back and asked to speak to General Manager he gave me an email address ceem@cityedge.com.au. If this is they type of Up front Managers that the Edge Apartments have as the face of their company then I am shocked working in Tourism myself for many years I would never have this person working for my company and to know general points of information about the State I was working in is an embarrassment to any organization..

I booked it for S$600 for 3 nights. Very good deal and it is a very nice hotel. Spacious for 2 adults 2 children. Separate shower room and toilet. It would be nice if it comes with bathtub though. Nothing else to complain other than the inconsistency in roomkeeping service. They only topped up amenities like tissue box upon request though it was empty during room keeping. Need to request for extra pillows as only gave 4 per room for 2 queen sized beds. not within free tram zone but only 1 stop away from free tram zone. Usually we will stop at batman park stop and walk back. Links between 2 crown hotels, very convenient.

Maybe it was once nice but it has got so many issues with it and I highly recommend you look elsewhere. We stayed in a two bedroom one bathroom apartment and it was honestly the worst hotel we have ever stayed at. We were assigned room 2201W. Here are the issues we encountered during our four night stay. 1. Power outage on our last day with no back up generator for the entire building (both east and west). It’s 31 degrees outside so opening the doors is also not a smart option. Started at 9am and is already over 4 hours. As I have breastmilk in the fridge for my 3 month old, this is my worst nightmare. 2. Safe battery is low. Why hasn’t anyone changed it??? 3. Bathroom shower head plate is broken so water sprays at you un-uniformly and overall unpleasant. 4. Water drips out of the shower but the fall doesn’t go to the drain so the floor remains flooded. 5. Due to point number 4, the bottom of the bathroom door has expanded and the door does NOT close. It is so jammed that it feels like you’d break the handle trying to jam the latch in and back out. 6. Stupid placement of the microwave. You can’t open the microwave door more than 45 degrees. How on earth do you put a dinner plate in there??? 7. Missing cups/ mugs and glasses. 3 mugs, two short glasses, two tall glasses and odd numbered cutlery. Just fix it, for crying out loud! The top rack of the dishwasher was also broken making it difficult to pull in and out the middle rack. 8. Upon check in, we didn’t have any cleaning supplies such as dishwashing tablets, hand washing liquid for dishes or laundry powder. 9. Rooms are so tiny. Don’t expect to be able to open your medium sized luggages inside your room. We kept our two in the so called living space instead. 10. Generally upkeep is not there. Walls have visible stains and grime from previous guests. The whole place just overall felt really really filthy. 11. Not family friendly either. There is a flight of stairs at the entry and no ramp. There is a wheelchair elevator to the side which takes way too long to operate with a crying baby. If you’re on your own, be prepared to lift you pram up or hope a Good Samaritan can help you because the hotel staff won’t. Clearly there are issues within management and housekeeping. I sense laziness and lack of hospitality understanding is to blame. STAY ELSEWHERE!!!