Misafir Kullanıcı
18 Mayıs 2024
Overall the hotel was good value for money if you’re not looking to spend a lot but want an accommodation that’s clean, with a good location. The receptionist that checked us in was by far one of the rudest people that I’ve ever met. Very belittling to myself and the other members of my group. When we asked about the €100 per room deposit that we weren’t advised of before hand, we said we had no problem paying it we just weren’t notified prior to travel. She said it doesn’t matter who you are, your age or 80 everyone pays. We never had any issues with paying, we were a little surprised as we weren’t aware of it and discussing the best way to pay as some wanted to pay cash and others card. During checked in we asked if we could be told if a room becomes available earlier could we have our rooms earlier, we were again told it doesn’t matter if we’re our age or 80 everyone waits till 4pm. So I asked that’s fine, is there a room to leave our bags? To which I was told first I do your check in then I answer your question. Literally would have taken less time to say yes! After all this we were told we could come early for our room, we were told if we came back in an hour one of the rooms may be available so I don’t know why the check in process had to be so awkward. One morning my friend asked this particular staff if she could change her €20 euro note for smaller bills. The staff said well only if it’s real. It was just so rude. We understand in any business they check money is real but to flat out say that to us was wild. The wardrobes in the room the doors didn’t open properly, so you couldn’t use them. The dividers to separate the bed space from the living area the same. The second room, my friends had to change their key cards over 10 times because it would stop working. The public areas are beautiful and the pool is lovely, all be it a little small. There is no atmosphere at the pool though, no music or anything it’s just silent. Besides one afternoon they randomly had a singer by the pool bar as everyone was leaving at the end of the day? The maids cleaned the apartments every day, they were always immaculate. Just a lot of little things let this hotel down. I’d go back to this area again, but I would avoid this hotel.
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