Misafir Kullanıcı
1 Mart 2024
We just got back from our 5 night short break yesterday. Is the hotel a 5 star? Not by British standards but I would say it is similar to many 4 stars that we have stayed in around the world. Now that’s out of the way, for our review: The good - the room was clean & had everything we needed and more. The cleaning staff were lovely and always smiling. The pool entertainment was a good laugh even just to watch & the 4 entertainers were great. The pool bar tender Christiano (sorry if spelt wrong) was friendly & remembered us each day. The sauna was heavenly after a workout at the gym which although small does have everything you need. The lady on the spa reception whose name I didn’t catch was friendly and always said hi. The main reception staff were helpful & friendly. We went to the Piccadilly bar most nights and the entertainment was great (make sure you catch the sax player he was amazing, reminded me of an Ibiza one!) Vinicius (again probably spelt wrong so my apologies) was by far the best bartender we have come across in our travels. He truly is this hotels biggest asset in our opinion as he remembered us after our first order & had great banter while serving. Everyone we spoke to said similar remarks about him which speaks extremely highly to please so many people. As we had a night flight coming & going we missed the dinner session but they let us have dinner the day we left even after checkout which isn’t always a guarantee we have found so we were very happy about that. The bad - not even bad really but maybe some things (nit-picking really) which we thought we should mention so could possibly be fixed to make this a 5 star :) The pool itself had a few loose tiles towards the waterfall part, the spa needs some updates as it’s a bit dated and finally the bar needs more seating & the plants can block your view of the stage. All of these didn’t cause any issues but as above fixing this could mean the resort is a 5 star. For visitors bear in mind there’s a refundable 100 euro deposit, they refund it when you check out so this just something to bear in mind. Also not all drinks are part of the all inclusive but they had their version of most spirits and the lager was great! From both of us we want to say thank you to the staff for making our holiday so memorable and for going above & beyond.
Çevir