Hotel Cruzeiro

The staff were very friendly and hospitable. The rooms are comfortable, spacious and clean. The breakfast buffet has a good assortment of savory and sweet food offerings. The location is about a 10 minute walk from the main city center and waterfront, up on a steep hill, but in a quiet area.

Excellent service Superb room 124, great room and what a good shower. Very good breakfast Staff at reception and breakfast counter ... 5* Loved the hotel decor eso the corridors. Very well presented. Very clean and adequate. Well done! Highly recommended

A lovely hotel, well located in Angra. The rooms are a bit cramped but comfortable. The air con was not working as well as we had hoped that it would and we found the room warm, even with the window open. The breakfast was diverse and plentiful. We would definitely recommend this hotel.

exceptional experience for me at cruzeiro hotel in mid-sept 2022. i had hopes but zero expectations that i might be able to check in a BIT early (like an hour or 2) after my redeye flight landed at 8am. when i arrived, i just asked if there was somewhere i could sit to charge my phone and rest for a while since i expected to have to entertain myself for several hours before i could check in; i was shocked that the man working said he'd see if my room was ready for checkin right then. (i've traveled a lot but never had anyone suggest that i might be able to get into my room a whole 7 hours before official checkin!!). it ended up being ready within a couple of hours which was SO nice after an exhausting cross-country redeye. room was so clean and comfy and well-furnished. price for the room is also incredible given the quality of the hotel and location. my only minor complaints were that the electrical outlets were super hard to access. i had to climb under the table to plug in to charge my phone as someone else mentioned about room 128, room 127's bathroom is not for very tell people. i'm only 5'6" and my knees would hit the shower wall when sitting at the toilet nice to have a minifridge but for people who hang up clothes, the fridge blocked the ability to open the closet doors and actually use the closet (not an issue for me)

I was offered a 'quiet' room to the back as by receptions own admission front rooms were noisy due to cobblestone roads. The room was directly over aircon system, generating a constant hum even with windows closed. The bathroom is badly designed, with tight toilet situation. Despite rooms appearing available on booking websites, reception stated I could not move for first two nights. I was told I would be moved further along corridor. On my lateish return, I was then allocated a room to the street - even noisier than before. In addition, despite the manger originally claiming all bathroom designs were the same, this turned out to be inaccurate as the room I was moved to had a well-designed bathroom. Basically, I feel I was just messed around by reception, creating stress and spoiling the last days of the holiday and for the above reasons would not recommend.

Excellent location, right in the centre of Angra do Heroismo. Rooms weren't huge but confortable and clean, with plenty of towels in the bathroom. Staff was very helpful, from the cleaning ladies to the front desk. Breakfast was good with varied options. Considering what you're getting it's reasonably priced.