Angra Do Heroismo Konaklamanızı Bulun

Nice, modern hotel, and we had a very nice updated room with lovely views of the ocean and the Fort. Pretty good breakfast too. Free parking so you can walk about 10 minutes to get to the heart of the old town for shopping and restaurants. Staff were all very friendly and helpful. The only very small thing we didn’t love was that to get to our room on the 3rd floor we had to walk by the open door of the gym - typical gym smells emanating so wish they would have left the door to the gym closed. Other than that, a great stay!

Relatively small rooms where it can be a challenge to put away your luggage if on a long stay. Rooms by the road are noisy. Airco doesn’t work and it gets hot and humid on Terceira. Nice roof top bar but a few parasols for shade wouldn’t hurt. Good restaurant with a very sharply price menu of the day. Good location in the very center of Angra. Taxi stop right in front of the hotel.

Very nice, new well careful, breakfast with natural orange juice

Excelente localização, empreendimento reúne todas as condições para ser o melhor da ilha, contudo parece estar em contenção severa de recursos. A limpeza não abona nos quartos, é notório que fazem limpezas superficiais, quarto espaço no entanto o mini bar nada tem, produtos de higiene parecem misturados com água para render, os pequenos almoços são muito fracos, poucas opções, pouco cuidado, fraca qualidade, pouca comida. A piscina é de água gelada e o jacuzzi não é convidativo… hotel 5 estrelas que não deveria ter mais que 3 pelos serviços prestados, lamentável!

This bed and breakfast absolutely lived up to its name! Once a hostel in Angra do Heroísmo, it is now a boutique hotel with wonderfully bright and cozy common areas. Breakfast is included, walking distance to downtown, and everything is spotless, but the very best were the staff! Laura Almeida at reception was so attentive and helpful with everything, checking in often to ensure we had everything we needed. She encouraged us to see many things we might have written off due to weather, and we were so glad that we took her advice! She is definitely the jewel in the crown 👑

The check-in was the most problematic part. I hadn't received any instructions from the host (also not in spamfolder) how to unlock the entry gate to the property. It was already getting dark and the host was also not reachable by telephone. Monica from Trip customer service eventually managed to forward the necessary entry codes to me (many thanks for the assistance!). ++ The room was spacious and convenient, the bed was comfortable, the bathroom and toilet were clean and there were enough towels. For those who like to watch TV: a huge flatscreen with plenty of channels. The shared patio with a little swimming pool is very nice with beautiful sea view. The property is quietly situated at a 15 minute walk from the centre of Angra. -- No written instructions (e.g. WiFi password) or general information (amenities) available. There are shared facilities in the property and the kitchen can be used for preparing meals (self catering). Although the reservation mentioned breakfast included, there was no fresh bread brought in. Not the end of the world but better not mention it as an option. Also unclear if items in refrigerator belong to other guests (self caterers) or are for general use so we didn't touch any. The host was not available by telephone for questions and also never responded to my initial calls on the day of check in. The room was in the basement and from time to time some smell from the sewer pipes lingers in the room.

This is a beautiful hotel, centrally located in Angra but with piss poor customer service. We contacted them ahead of time to warn them of our late check in and received no response. We arrived after midnight and called the hotel multiple times as taxis were sparse at the airport...no one answered. We arrived and received multiple comments that they hadn't expected 5 people despite the fact that this is clearly written on the reservation and the sofa beds/linens were not prepared. At 2 am we switched rooms for the clerk's Convenience as she had a crappier room with a sofa bed set up. Once we started to settle in we realized this room did not have a working lock and actually had to move all of our belongings AGAIN to another room. At Check out when asked about our experience we disclosed all of the above. They admitted the reservation included all of the information but we still were offered nothing except defensive excuses. The breakfast was below average with similarly crappy service. Will never stay here again.

This place was really lovely for our young family. Overall, we were super happy. The location was great, right beside a public swimming pool area so lots of fun watching the kids jump off the peer. There was a bus stop meters for. The front Tran e which was great for getting to the downtown (5 mins) and a fun journey. 30 cents each! The pools were lovely, and you can’t beat the view. Good variety at breakfast, not much change day to day but we were always able to find something. We got one of the loft rooms but there was really zero sound barrier so it was hard to do anything once the kids were in bed. Some updating in the rooms would be good but given you’re an island in the Azores, it was easy to overlook that. Reception was lovely and very helpful. Lots of people spoke English or enough to communicate your needs. But above all, you can’t beat the view. It’s amazing!

I was offered a 'quiet' room to the back as by receptions own admission front rooms were noisy due to cobblestone roads. The room was directly over aircon system, generating a constant hum even with windows closed. The bathroom is badly designed, with tight toilet situation. Despite rooms appearing available on booking websites, reception stated I could not move for first two nights. I was told I would be moved further along corridor. On my lateish return, I was then allocated a room to the street - even noisier than before. In addition, despite the manger originally claiming all bathroom designs were the same, this turned out to be inaccurate as the room I was moved to had a well-designed bathroom. Basically, I feel I was just messed around by reception, creating stress and spoiling the last days of the holiday and for the above reasons would not recommend.