Antalya Hot spring Otelleri

The hotel is not inconspicuous at the entrance. The self-driving staff will have valet parking. The service is very warm. The swimming pool is small, but the overall decoration style is clean and the main street is very lively. It takes 15 minutes to walk to the port. The location is good.

I came here with family and called pre arrival with my 8 month old and had luggages the guys at the reception did not even help to bring the bags in and just watched us. We arrived midnight and was made waiting for the room. One of the guys that were at the desk went to sort the room out and came back and asked for a throw and pillow. We then was told to follow them and they took us to a part building behind the hotel after the hall knowing we had 5 pieces of luggages a buggy and a 8 month old up the stairs. Once we landed on the ground floor of the part building not even the main building they tried to put us levels down into the basement ( stairs no lift) like the proper poor section. Once my husband mentioned to the guy what kind of a room is this with this baby knowing we called back hand he said to my husband that he was a ‘ security’ and has nothing to do with the room selection. They try to throw us in the basement that does not even have a window with a baby knowing we have so many luggages and a baby with no lift or access to make life easier only For the money. This hotel was 7K in turkish liras roughly a tick of £200 but it was not even worth a free stay. I was so gobsmacked that I had to just leave that place as they were taking the absolute p deliberately. Once i went to the reception and was really frustrated He said that he will arrange another room which i did not accept and told him to take us out of the system only because they tried to mug us off and give us the most rubbish trampy room yet get the most money out of us pass the worth of the property. Rudest staff, the most rubbish hotel. do not believe the good reviews knowing im a family wit h a baby i had to go around the city 1 am in the morning in the taxi trying to get a space in another hotel and have travelled so many places yet have not ever come across something like this. Also the hotel is in the most rubbish location that the planes noise is just in your ear and very close to the building like its going to hit it so Impossible for anyone to sleep in that hotel as its near the airport on the landing. The most rubbish experience do not ever go here trust my word.