"Reservation: top ☑️ Welcome: helpful and smiling, thank you ☑️ Room: equipped and clean ☑️ too bad for the noises we hear, coming from the other rooms... Breakfast: croissant, bread, coffee, juice, ... Top ☑️ Small but cute ☺️ Very suitable for one night. We will come back ☺️"

"What a pleasant surprise this hotel was! It has a modern South of France style with a charming pink and green color scheme. First off, the location is absolutely superb – right on the main street of the old town. It's only a 6-minute walk to the train station and less than 10 minutes to the Papal Palace. Plus, the tourist information center is just across the street. Secondly, the breakfast was fresh and plentiful. You could taste the freshness of the ingredients, and their homemade dessert cakes were absolutely delicious – even I, someone who usually avoids sweets, couldn't resist having a few extra bites! The dining area, with its pink and green decor, offered a lovely atmosphere to enjoy breakfast while gazing at the medieval buildings outside the window. So relaxing! The standard room wasn't huge but perfectly functional and spotlessly clean. But the most important thing is how incredibly helpful the hotel staff was. When I was out on a tour and realized my wallet (with my IDs inside) was missing, I was in a panic and called the hotel for help. The manager immediately went to my room twice to check and confirmed that both of my wallets were there. Do you understand that feeling of immense relief after being in despair? When you're traveling and run into problems, having reliable help is crucial. I'm so grateful and touched! I put a lot of thought into writing this, and I wholeheartedly give it a 100% recommendation!"

"Clean and tidy, the house is very new. Located right at the entrance to A**weng, it's convenient for dining and shopping, making it a great stopover with good value for money. Check-in was smooth, I would definitely come again."

"Very clean, will equipped perfect room for a short stay. Excellent occasion for sightseeing and restaurants."

"Excellent hotel"

"The hotel is just a 1-minute walk away from the ancient city. You can also take the C2 bus from the train station. There is a big supermarket next to it, and there are discounts at night. The hotel has an induction cooker for cooking. The room was quite clean. The burger restaurant next to it is super delicious."

"Comfortable and pleasant stay. The hotel is right next to Palais des Papes and in the centre of the old town. Room is clean and tidy. The hotel staff are friendly and helpful"

"Very well-located and pleasant hotel. The staff was kind and helpful with our luggage. Just one minor flaw: we couldn't adjust the air conditioning."

"Forced to use the Palais des Papes parking lot: €20 for 24 hours. The hotel offers a 20% discount. I don't know Avignon; perhaps there are free parking spaces near the hotel. In any case, I think it's quite a walk to get there. The staff was pleasant and helpful. The condition of the "Privilege" room was questionable: mosquitoes were coming in through the vents, we didn't open the windows, and neither did they; it smelled musty. There were white marks on the coffee table and armchair, and we found a laxative on the floor. When we reported it, the room was cleaned twice, but the dust was simply moved under the furniture. The marks were still there, and we had to show them the laxative ourselves and take photos. The meal, for the price, was mediocre and lacked flavor. It wasn't bad, but at around €60 for two people, you expect a minimum level of quality. The croque monsieur was bland, spongy, and unseasoned. The dessert wasn't designed for room service since it contained ice cream... It's obvious we ate melted ice cream. I should point out that there's only room service; there's no restaurant in the hotel. Breakfast consisted mainly of frozen items and few fresh products. However, the homemade items were good. There was a lack of organization when it was busy; the poor staff were everywhere at once because there weren't enough of them for the number of guests at Sunday breakfast. Another drawback is that breakfast from 6:30 am to 10:00 am on a weekend is a bit much; other Mercure hotels I've stayed in serve breakfast later than that."