"My stay was initially quite pleasant. The front-line staff were consistently warm, attentive, and thoughtful throughout. When a small issue arose with our travel photos, the hotel promptly communicated and resolved it, which I appreciated. I thought I was going to have a wonderful experience, but it was completely ruined by one utterly unprofessional staff member, plummeting my satisfaction! While riding the shuttle bus, we politely asked the shuttle driver about the hotel's attractions and photo spots. The driver was halfway through explaining when another person nearby suddenly interjected and answered for him! Her attitude was extremely rude, cold, and dismissive. She was sarcastic the entire time, even accusing us of not speaking clearly. We were just asking basic, straightforward questions about attractions, and I truly don't understand how we could have possibly expressed ourselves more 'clearly'. When we politely asked about photo spots, she flat-out said there weren't any, and was incredibly impatient. Yet, later we saw clear signs for photo spots all over the hotel. We got zero useful information, only a belly full of frustration and anger! Afterward, the hotel told us this person was a 'secondary employee' and wasn't on duty, which is why she wasn't wearing an ID badge. I completely reject this flimsy explanation! Why was she wearing a uniform, riding a guest shuttle, and casually interjecting to address guests if she wasn't on duty? It's one thing to be unfamiliar with hotel operations and lack service awareness, but she didn't even have basic human decency. She seemed to be working with a chip on her shoulder, acting condescendingly, as if we, the guests, were accommodating her bad mood! In stark contrast, all the other shuttle drivers were kind, friendly, patient, and enthusiastic, creating an incredibly jarring difference! The hotel's reputation, carefully built by its front-line staff, was completely destroyed by this 'secondary employee' who showed no rules, no professionalism, and no respect. The hotel merely offered a casual explanation of her identity without any indication of intending to improve. Such tolerance for employee misconduct is truly disheartening. I will never recommend this hotel, nor will I ever stay here again!"

"Booked a room in advance for the Water Festival, and found that it was the last one, very lucky. It is quite close to Qixian Square, estimated to be about 800 meters. It is not far from Baoting Station. I walked to the station and caught the bus to Haikou. Clean and sanitary, comfortable interior layout. The only regret is that I didn't find the bedside lamp. I don't know if I didn't find it or didn't arrange it. King bed room, large space. The electric bed is the first time to experience it, like a toy."

"The hotel is located on a mountain, and there's a shuttle bus service from the visitor center to the hotel. The night rainforest exploration activity was quite interesting! The vegetation is abundant. It's a good place to spend two days with kids; you can choose activities like the zipline. The hotel has one restaurant."

"The front desk upgraded my room, and I could enjoy the hot spring on the balcony while admiring Qixianling Mountain in the distance. The room was very spacious, and the balcony was also large. The surroundings were quiet, making it perfect for a relaxing vacation. The breakfast was quite rich, and on a not-too-hot day, you could eat breakfast on the outdoor terrace, breathing in the fresh air and looking at Qixianling Mountain. The outdoor hot spring was also great and very comfortable. It was really refreshing to soak in it after hiking. This is the most comfortable hotel I've stayed at in the Baoting area so far."

"The room was very poorly soundproofed; the traffic noise outside the window was deafening, making it feel like I was sleeping on the street. The room felt like it was partitioned with wooden planks, and I was disturbed all night by the snoring from next door."

"For a chain brand hotel, the hairdryer is really subpar, with very weak airflow. The slippers also feel like something you'd find in a cheap motel."

"It's great value for money, located in the center of the county town, very convenient for walking to the ethnic street for delicious food. The Hou'an rice noodle shop across the street is super delicious, highly recommended! Parking is plentiful nearby, just a short walk away, and free. The basic furnishings make check-in convenient. The room is huge, you can easily unfold your luggage. Zhou Wei walked around and experienced the scenery of Baoting County, a very interesting experience."

"The advantages of a leisure vacation are that the air is super good, the staff have good service attitude, even the cleaning lady is very warm and polite❤"

"We stayed in honeymoon villa with private pool and an amazing view. The whole place is full of different villas but the most of them are under reconstruction. We enjoyed our stay here, it is a bit isolated but very charming and lovely for those who are seeing perfectly relaxing holiday far from noise. Hosts were very kind, escpecially young girl who welcomed us and who helped us a lot. Another lady took me by car to city to buy some food for dinner. We were positively suprised with a quantity of food for breakfast, we couldnt finish it. I would like surely to come back here and stay longer."