Pekin bölgesindeki The Ritz-Carlton konaklama yerleri

This stay experience was simply amazing! I must give high praise to Linda from the Front Office Department and Alice from the Housekeeping Department! From the moment we stepped into the hotel, Linda greeted us with great enthusiasm. When handling the check-in procedures, she patiently answered all kinds of our questions and thoughtfully reminded us of the travel guides around the hotel, which made us, who were new to the place, feel very reassured. After checking in, Alice from the Housekeeping Department also gave us a lot of surprises. The room was warmly decorated and tidy. She even folded towels into small animals for the children. Knowing that I am a light sleeper, she took the initiative to coordinate and changed us to a quieter room type. Whenever we had any needs later, both of them responded quickly and actively solved the problems. The professional and heartwarming services of these two ladies made our whole journey full of happiness. I give them a big thumbs-up! There are also Rocky and Zhao Xiaocui from the Housekeeping Department. Their professionalism and dedication are really admirable. Additionally, I would like to mention Guo Siying and Xing Ziqi who contacted me later regarding the package I left in the hotel. I give a thumbs-up for your attentive services. You truly live up to the reputation of being the ladies and gentlemen of The Ritz-Carlton Hotel.

The hotel was not so welcoming to me as a non chinese speaker. The receptiondesk and restaurant did not even greet me and only spoke to my chinese friend. The restaurant food was not so fresh and the sausage was undercooked. Granted, they replaced this with two new ones. It is not as good as other Ritz Hotels i have stayed at in the past. Tianjin is much better. I would like to see this hotel upgraded to be in line with other excellent Ritz hotels across China.