The Lakeview Hotel

Good location to the universities but is a virtual rip off for the price they are charging.

Great location, right beside summer palace, Peking University and Tsinghua University

Excellent location, guest-facing staff that was lovely and as helpful and cheerful and professional as could be. The room itself had very stained carpets and broken and rusted portions in the bathroom. But was otherwise comfortable and had a nice view and a perfect temperature. The cleaning staff frequently would not replace things - we were there for 12 days. So no replacement bathrobes or teacups and sometimes not enough water in the room. They took our room key once but I think it was an innocent mistake. It feels like a lot of untrained folks working this department with not a lot of quality control discipline. The food was awful and oily. Definitely some reusing of old food going on. It was a chaotic mess, with food everywhere and somewhat rude, young staff and grumpy elder chefs. Sometimes it was tough to find a seat to enjoy your meal. The last straw came when I poured my tea into a clean cup and there was a residue of oil on the top. Solid nope. I tried to get my prepaid meal back for my teen daughter since she refused to eat downstairs after a few days. They refused but sent tea, cakes and fruit to our room every day which we found to be a nice and relaxing compromise from the frustrations downstairs. I can’t compliment the front desk staff enough!! They were always lovely and friendly despite the language barrier. We really appreciated it. I’d stay here again especially since it’s so close to the subway, to the summer palace and Peking uni, but would advise other travelers not expect it to be 5 stars.

The hotel is very decent and service was good

Very good

good good good

帶着好奇心過來的一家酒店 主要圖氛圍安靜 環境優美來的 其實體驗下來感覺不是太可以 房間設施： 大堂的環境雖然很棒 看着也大氣 但樓上的老氣橫秋感還是很重的 地毯 裝潢 和傢俱設施都比較老舊 房間景觀： 景觀上還是很棒的 哪怕是非景觀房 酒店的圓弧形造型很酷炫 早晨好看得很 晚上的燈光和周邊綠化也無可挑剔 不愧是燕園學府的地界 挺舒適的~ 服務： 服務態度沒啥可説的 但安排上不太行 訂好的房型還可能會臨時估清 衹因為check-in時間挺晚的 預付全款 訂好的房不應當這麼處理 要不是據理力爭一下 就被降級安排了 這麼個服務屬實不應該有~

很少給攜程寫評價，更是第一次在攜程給商家寫差評。這是第二次入住北大博雅，上次衹是感覺服務意識略差，但綜合硬件設施還可以，就再次來入住了。結果先是出停車場保安刷我們的房卡説是廢卡，把我們的卡沒收，在我們表示前台跟我們要卡怎麼辦的時候，保安直接説我就收了怎麼著吧，然後關上了崗亭的窗户，在我們按了很多次喇叭之後才又打開窗户接了我們的另一張房卡給我們刷出停車場。第二天晚上在一樓中餐廳吃飯，服務員全程哭喪着臉，點菜像是給我們佈置作業的氣勢，更是在金瓜雞肉裏吃到不明昆蟲（下圖）。同天，我們叫的保温杯外賣在禮賓部，要吃完晚飯（吃到昆蟲的那一餐）之後才拿着上樓，吃完飯比較晚，孩子較小，已經先行回去睡覺，結果長者説半夜十一點的時候房間裏的電話響了七八次，放炮一樣的聲音，嚇得孩子哆嗦好幾次，嗷嗷的哭，因為是套房，距離電話較遠，怕孩子掉床，長者衹能在床上捂着孩子耳朵，也沒辦法接電話，後來我去拿外賣，證實電話都是禮賓部打的，是什麼原因讓你們能半夜不停的給房間打電話？一次打不通，還要一直打，且不説是不是一定要這樣催客人拿東西，就算一定要聯繫，難道不能打前台留的手機號？還有，最後一天退房，問前台怎麼開發票，前台也是耷拉着眼皮，説我們是攜程付款的找攜程開票，就是一個我欠他二百大萬的樣子，跟他要出門的出門票，也是全程沒有目光對視，沒有一聲答應，説了好幾遍之後，扔了一張出門票給我們，是扔，不是給不是遞，直接扔在前台桌子上，全程連眼皮也沒抬過，更沒抬頭。作為北大的酒店，首先給北大丟人，再一個也絕對稱不上五星級酒店的評級，非常讓人懷疑資質的取得途徑。以後再也不會入住！真是不知道酒店管理是怎麼做的，對得起北大盛名在外的管理學院嗎？

智能床稍微有點硬，房間整體來説，還可以。智能不智能的，沒什麼區別，意義不大吧。這個中餐廳除了服務，菜品可以説一無是處，從來沒有吃過這麼貴而難吃的中餐，避雷。就中餐廳而言衹能給一星，這一星給服務。