Misafir Kullanıcı
9 Şubat 2023
Where do we start with this place. Firstly do not take what they advertise as gospel because what you pay for isn’t what you will get. They said on the advert that it was free cancellation and pay at the property yet they took the full payment the next day so you couldn’t cancel even if you wanted to. We didn’t want to cancel luckily but was a bad impression to do the opposite to your own advert. We had apartment 10 and We were told there was a fully equipped kitchen with an oven, to get to the property and it was a hob on a worktop, no oven at all so wasted our time and money bringing pizzas and chicken thighs which couldn’t be cooked. On top of that, you walk in and first of all the state of the walkways in the hotel are just a mere glimpse of what to expect in the rooms, the shower had more grime and mould than I’ve ever seen before in a shower, the filth in there was beyond appalling. Black mould on the shower head and the dirty shower curtain too. To top it off we folded out the towels to check and yep, as we expected they were filthy too, brown stains all over them. luckily we had bought our own. We had one dirty glass between three of us in the kitchen, no loo roll, no heaters in the bedroom so was freezing. Categorically the worst nights sleep I’ve ever had, felt every spring in them mattresses, if we had somewhere else to go we would have walked straight out . When things couldn’t get much worse we were sat watching tv in the living room and water started literally pouring down through the ceiling from the apartment above who you could hear was showering. Drenched all of our food and bags of clothes, tried to mop it all up with the towels we had been given until it had stopped, just one nightmare after another. Then to top it off the owner charged us another £100 and lied and said we had put a hole in the living room wall, the same hole that was there on arrival, along with the 10/15 other damages to the walls and ceiling. An actual scam of a place, I keep expecting someone to pop out of nowhere and tell me it was all a prank, just can’t get my head around how horrendous the whole experience was. If I can advise anyone, whatever you do, avoid this place at all costs. Completely ruined our weekend in Blackpool. And to the owners, shame on you.
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