1820 Boutique Rooms & Suites

Good modern size room with all the amenities you’d need. Clean towels in the bathroom, nice comfy bed. Although we couldn’t get a twin room, we did share a large double and that was perfect. Bathroom is alittle on the small size but has everything you need anyways, brilliant shower! There’s no aircon in the rooms which would make it very hot in the summer. Check in/out was very easy and the staff were so polite and lovely. Good location, very close to south pier and only 15 mins from pleasure beach. Unsure whether you could leave bags there after check out as the hotel isn’t always staffed. Could provide some free water in the rooms for the kettle. Can hear the sound of doors from other neighbours but wasn’t too bad. Plugs might need changing, felt alittle old. Overall, a good room for a very good price on a weekend.

Stopped here with my daughter for a few days on arrival there was nobody at the hotel I had pre booked a early check in at a cost of 10£ after making a phone call someone arrived, hotel room was really nice only a few things could help make it better the plugs in the room kept falling off when removing my phone charger the coffee machine does not work also for a 5 star hotel there should be some kind of fridge with water or some kind of refreshments in. Breakfast was charged at 10£ which I thought was a bit steep don’t get me wrong it was nice but there’s no options and I think paying 10£ for a 6year old for breakfast was not the best overall I would stop here again

While our room was clean tidy and modernised , there is no way the property is 5 star. There was no on-site staff present and £10 cash payment for parking on top of the room rate should be advertised.

Hotel was cheaply done with no staff on hand and if you find someone to report a problem don't expect it to be resolved before you leave. We felt like we were an inconvenience and found the staff to be lacking in customer service skills.

Having paid a tidy price £181.00 for a one night stay in a so called boutique hotel, thought it prudent to write this review. Nice bathroom although not finished and whirlpool bath didn’t work. Deluxe room, 2 single beds pushed together with a heavily stained mattress. Very dirty coffee machine. Damaged furniture in the room and unfinished on the building works. Walls not painted and rough plaster on show. Adjacent the bed really large fizzy pop stain up the wall. This hotel could be lovely if it’s finished. The £10 cash payment for the car park not mentioned until checkin. Breakfast - no choice it’s full English, no cereal or fruit etc . For £181 this is an absolute ripoff! Be aware no staff on hand on checkin or checkout. After ringing the bell and a lengthy wait you do get a response. Such a shame as the investor has installed lovely bathrooms.

Great location, lovely clean & modern. Fab bath & massive shower head room for 2. Breakfast was so nice too. Parking was £10 which was great too at the back of the property. Defo stay here again. Would recommend it 👍

Booked this Hotel after reading reviews on both here and *********** and booked. Arrived around 5:30pm and couldn’t get access to the property. Two phone calls later and managed to get hold of someone at the hotel who came to let us in. We’d completely missed the ring doorbell on the outside wall. Front appearance of hotel needs maintaining and tidying up. The lady that greeted us was really helpful (to a certain extent) The “deluxe room” was clean and tidy and the bed was comfortable with a super modern bathroom! What the room was lacking; A Nespresso machine that actually works! An ironing board to iron clothes with the iron provided. Details of WI-FI. Password protected Wi-Fi for guest but no where to be seen. Breakfast; No options provided No fruit juices / cereal / yogurts / fruit etc No Napkins Was given a full English which was tepid/Luke warm Overall this place is all fur coat and no knickers - looks good but lacking in what is needed for a good hotel. At £111 paid for the one night plus £10 for parking I’m feeling well ripped off! We would have better off staying at the Premier Inn for a fraction of the cost! Would personally not recommend staying here!

The owners are very lovely people,on arrival outside disappointed, No attention to front couple nice trees would like nice.Step was un sightly and door very badly damaged.But that's first thing you see.Comunal area decorating armature.No reception un heard of no phone in bedroom.And instant coffee at breakfast bad.120 a night is a lot of money.This is constructed criticism to help for the future.But I'm sure they will look at this .Someone already said about few comments.

Checked in with a woman i know was the manager bit kept telling me she wasn't the manager which i found dodgy straight away ,in the pictures rhey dknt show you the main door is all rotten ans wood is actually falllen off ,the walls are all dirty the smell of cooking was overpowering ,no wifi code given nothing, when walkimg into room it looks lovely at first then you start noticing ahaim dirty walls ,window sills ,the shower whaat a joke it actaully flooded the full toilet my husband caught the water just before it went to carpert ,but ince in bed that night all i could smell was dampness which was overpowering so its not the first time its happened as told with the not owner ,the blinds dont fit the full window now wen u are wanting a sleep past 5.30 this is essential ,then taking our bags out to car which was in the paid carpark out runs again the non owner asking if we had left key but not ina nice tone let me just say in a way screaming across a carpark ,no we havent left key as we have more luggage to collect .nope a defo no and these places need checked for health and safety