Misafir Kullanıcı
18 Eylül 2023
Booked on the hotel website with "pay at the property" option. Upon checkout, they informed me that the accommodation amount was already charged to the card I used to reserve, and when I asked why, they had no explanation. I then wrote an email to the hotel to share feedback, especially to avoid that they do the same with future customers. They didn't answer me at all. The lack of an answer is in line with the snobbish attitude that some of the hotel personnel had during our stay. Besides this negative experience: PROs 1. Central location 2. Historical building 3. Nice style: retro with touches of modernity, quite hipster 4. Some members of the staffare nice CONs 1. Some of the personnel were unpleasant (i.e. snobbish, unhelpful, seemed bothered by our presence) 2. No elevator, no PWD friendly 3. No mini bar, refrigerator, safe 4. No privacy in the restroom, which has a transparent door facing the bedroom 5. Very small bedroom
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