Holiday Inn Calgary-Macleod Trail South

We would like to thank Katerina and Darina for their efficient work. And help in solving various cases with documents. We also want to express our gratitude. For the quality service and reception of the hotel. We are very satisfied and grateful! Thank you!

The location was great for shopping, dining, and visiting friends and family. Close to Chinook Mall, Starbucks and Cora’s. Rooms were clean, air conditioners were a welcome relief during the hot spell, meals were plentiful for the kids and the staff was over the top. The hotel staff made every effort to ensure our stay was safe, enjoyable and very comfortable. The restaurant never questioned any request we had and were very friendly. The only oversight for us was, we should of checked the hours of operation as we came down for breakfast after 9 and the restaurant was closed. Sometimes getting young ones ready can take some time. Great mid-range family stay.

From my experience, the service is great as I need an immediate room change (wrong room) free of charge. The hotel room is clean and they prepared it fast. The pool is also open but I did not visit. The downside is that I deposited roughly $200 and it was not returned almost a month later as they said it would be deposited after 4-7 business days.

This hotel is awful!! Hotel is dirty, no clean towels, my child had to sleep on the floor because the pull out couch collapsed when she laid down, and they didnt care. Couldnt offer new room because they overbook their hotel. The hotel staff and management were rude, called the cops on us because we asked for a refund. Never had a worse experience in a hotel.

The hotel is not brand new but the room and the bathroom are very clean. I’m really impressed to the cleanliness of the bathroom. Their housekeeper did a great job. I always check hotel bathroom so I’ll give 5 stars to whoever clean that room 141 room.

We stayed here for one night, on our way to Vancouver. It's descent hotel. The room was clean and comfortable. The staffs were good - they tried their best to provide breakfast during pandemic. Overall, good experience, value for money.