"Feels like compared to the last couple times it’s cleanliness has gone down hill"

"Nice and cozy and clean. ⭐️⭐️⭐️ Pool amenities is family-friendly too. Restaurant for breakfast is ⭐️⭐️⭐️⭐️ Parking lot is accessible too. ❗️But my request to book my room atleast closer to my sister was not granted even they confirmed the day before we arrived. We were put on different floors instead. We booked for 4 rooms in total for this trip. 👎🏻"

"It was alright, and clean enough, but it felt a bit old. Since it was only for one night, overall it was fine."

"Unfortunately, the front desk staff didn’t seem very welcoming. Their expression and tone gave the impression that they were not interested in helping guests. Overall, everything was great. The room was clean, the facilities were nice, and the stay was comfortable."

"A frustrating stay at Doubletree. The front desk staff were polite, but it was downhill from there. (Although it's worth mentioning that we noticed later that other guests were offered cookies, which we were not for some reason). The rooms were very dim with only fluorescent lamps for lighting. Rooms were not cosy, and were awkwardly arranged. 'FREE' bottles of water were provided, but in small print there was a specification that these are only for Honors members of a certain rank, which we were not. This feels cheap and sneaky. I would have thought that a Doubletree could have provided its guests with a complimentary bottle of water. The lobby again is awkwardly arranged and didn't allow for any arrangement for socialising with other guests in our party. The bar closed too early, with rude staff telling unwilling to help us and telling us were were NOT to use the tables or any of the chairs in that section of the lobby. Breakfast was a joke. Located up a flight of stairs, with no lift accessing the room. Members of our party have mobility issues, so this was very disappointing. I assume the breakfast room is simply inaccessible for wheelchair users. The breakfast itself was greasy and unappetising , with a poor selection. Many of the stations were empty, with one member of staff trying to refill everything. It was incredibly understaffed. After another guest caused a small fire by putting a croissant in the toaster; I informed a member of staff, who accusingly asked if it was actually us who had caused it. Also, the coffee urn was empty almost from the start of breakfast. This same staff member walked around with coffee for refills, but then told us we could just get it ourselves, then asked us if we were SURE there was no coffee left in the urn. Overall, a disappointing stay, especially for a Doubletree. Would strongly advise you to stay elsewhere."

"Incredible accommodation very close to the airport. I felt right at home. Thanks!"

"Nice place to stay"

"Basic but comfy hotel, location is good for pick ups to go to Banff, circle K nearby."

"The room is large, with a microwave and refrigerator, which is very convenient. There is a sofa bed in the living room. There is a simple breakfast, including milk, bread, fruit, waffles and eggs, which is quite convenient. It is not far from the airport, but there is no noise from planes taking off and landing."