Stylish Downtown Condos by Globalstay

Very minimal communication. Phone lines don’t work. Did not end up staying here due to lack of information. Would not recommend.

The biggest downfall with this condo was, these three things. The first was gaining access. The second was cleanliness, and the third was the deposit. - You need a fob to get into the entrance of the building. Once you’re in the entrance you can put the code in to get the fob. Do you see the problem here you need the fob to get in to get the fob so we ended up waiting for a resident that would let us in so we could get access to the keypad so we could get access to the fob. So we could have access to the condo. It wasn’t straightforward or easy. It took probably a little over 45 minutes. We were just lucky we didn’t have at tight schedule. -when we got access to the condo we were happy with how everything looked. It was how it was described in the ad BUT when we went to bed there were crumbs in the sheets and we noticed the bed stunk like perfume on the pillows but not other places and the sheets definitely had perfume smell and cologne from previous occupants, the bed was not clean the sheets had crumbs in them! -the third problem we had was the deposit they take their sweet time getting you your deposit back. It would be nice if it was a keep your credit card on file and charge you if there’s problems, like most hotels, but it’s a charge deposit that they take well over a week to get back to you still waiting on getting my deposit back. We actually left the apartment cleaner then we got it so I will be really disappointed if we don’t get the full deposit back.

The place was great , just a lack of communication on how to access our room. But everything else was great .

Communication and customer service was awful from the beggining. The amount of info and pictures they needed with unclear and misleading direction made it a long and frustrating online check in process. One bedroom had a smell that was almost unbearable. Along with the bedding and pillows. There was cleaning supplies left on the ground and we had to put away dishes that was left in the dishwasher. Lights and plugs throughout were not working. Only one elevator was working so it took 10 minutes just to get down to the lobby. But the views were amazing!

The pictures for this apartment are misleading. Its advertised as modern its far from that but as it was holiday week i had limited alternative options. Seems like they don't always do a good job cleaning between customers as the dryer still had stuff in it. Dishwasher was still loaded and one of the 2 sink basins had dried pasta under the sink strainer. Location was good and convenient. It has potential to be a good place just needs some TLC and higher standards for he money they charge.

Was a nice place, a few things in the property were damaged and broken when we checked in but it was manageable. The view was the best part.

5 pages of instructions. Time-consuming and complicated check-in procedure. TV options and wifi login do not match instructions. Someone else parked in the designated parking stall. Broken glassware and dirty dishes. Broken bath faucet and non-functioning shower. Many signs and rules made it unwelcoming.

Horrible to work with. Communicated once with me via phone than could only ever get information via email. Didnt communicate that the parking garage has huge height restrictions. Wanted all of our photo id's without providing a privacy policy, do not understand why because it is self check in. They say it's professional cleaned, but it isn't. Was not willing to refund me the 3rd guest charges, saying they can't change the reservation, but they had me change the guests name twice. They have stopped communicating with me now. SO YOU HAVE BEEN WARNED. Yes it looks nice from the photos but the upkeep has been poor. Because of the issues I was having I felt it was best to just document everything and bring it up at the end, but they use every excuse in the book to not have a conversation with you. Read the review, every negative review says we will bring it up with the management team. To paraphrase we have your money go F*$K yourself, we dont care anymore. And guess what, they hold all the cards once they have your money and you realize that you missed the deadline to cancel. you want photos see my other review.

The instructions to enter the property should be a little more detailed. The apartment itself needs to be updated. The carpet looks awful and the beds are not at all comfortable. Lighting especially in the kitchen area is not very good.