Hotel Best Cambrils

All good in Best Cambrils. Excellent hotel. Great location . Next to very clean beach. Next to Salou. Next to Cambrils. Super bus service outside for both. €2.10. 2 hour Train to Barcelona from Cambrils. Hotel clean and very well run. Rooms excellent. Buffet very good. Good fish selection. Good fresh pizza. Good desserts.fresh veg etc. Only complaint for me was no muesli , no fruit cocktail mix or individual yogurts for brekkie . Was cornflakes, grapefruit and oranges in halves and bowls of natural yogurt. But that's just my opinion. Labeling of all the foods is a must as we were unsure and not familiar with all the varied and lovely dishes .

Many good things about this hotel however many more things that NEED improvement. The evening Entertainment was SHOCKING. So many adults bored including us. Just same old music which was more for the children.so after 3 evenings waiting for some good entertainment or a disco I asked about it to the entertainment girl she was saying you need to ask for the music you like to be played so I did and it ended up with just the one song then went back to rubbish music that NO adults were dancing to. No Fun At all. Not even evening bingo to win cash would have been an assist to the hotel Entertainment. No wonder most went elsewhere and went to bed early. THIS NEEDS LOOKING INTO and improving to keep your hotel guests happy. No lively entertainment around the pool area too. One lifeguard (sos) mainly sat looking at his phone and occasionally told people not to jump or have their inflatables around a certain part of the pool area. All of this really let the hotel down.

Just back from a weeks holiday at the best hotel cambrils booked two pool view rooms to be told I hadn’t when I got there and then asked for another amount of money the receptionist was rude and no warm welcome at all . There was five people in our group one who is disabled and sent to a small room no wear near the lifts which was told to find out it was at the other end of the corridors. Clean rooms and hotel areas the restaurant was ok not a lot of choice and no menu for children vegans or vegetarian at all and not labelled correctly at all . A lot of Spanish over 65 plus and very rude and they seemed to be looked after better , pool area ok plenty of sunbaths but at peak season may struggle life guard very miserable and stopped a lot of children having fun . Entertainment there wasn’t any at all kids clubs was a joke for families and no entertainment around the pool area at all . We did mov rooms after complaining to the jet to rep to a bigger room but wasn’t the ones a did book from the start and there was other families as well . Cambrils is a lovely place and the old town is beautiful solua town is lovely as well but the hotel it’s self is no way a 4* and the staff on reception really need some more training in customer service escially if there the first people you see when arrived and the bus drops you off across the road so if got mobility problems bear this in mind . Would go back to costa dorado but not in this hotel we paid a lot of money for holiday and expected better service the drinks are limited on exclusive as well and cocktails are like water from a machine . There’s better hotels in the same area some of the bar staff and restaurants staff work very hard and some have got a rude attitude towards English people being there. One lovely lady on reception she a credit to the hotel and works hard to help you but the others 🤦‍♀️🤦‍♀️🤦‍♀️.

Second time we have been here… Bad choice (again). The air conditioning does NOT work, it is just a very low speed fan at best! Both holidays here have been ruined because of this. So so hot and stuffy in the rooms especially at night. Everyone complaining. Same, both holidays, 5 years apart. They say they will look at it but nothing changes. I can’t say just how uncomfortable it is. Most staff are miserable and rude, and seem to hate the English. Spanish get priority and push in front. So expressionless and non-verbal, it’s like they are taking the mick out of you to see what they can get away with. My game is to be rude back and watch them freeze and stare at you - fine, I won’t come back, your job is at risk surely? Hotel is clean, and the food and drinks are nice (but same every day and night), but you have to be comfortable on holiday, and when you are made to feel like you shouldn’t be here it kind of spoils it. Shame, Jet2 Holidays has always been great over the years (was Thomas Cook when we came here last time). Will not return to this hotel. Bonus - the railway line right at the back that everyone moaned about last time has been removed! No noise. Conclusion: You will sweat to death in your tiny, stuffy sauna bedroom… Getting ready is uncomfortable. Sleeping is so hot and it’s May. July / August will be unbearable! Rooms far too small for families, little storage, you live out of your case. Staff awful. Food and drinks ok.

Hotel very clean food very good something different most days. Staff helpful and friendly will definitely go back. Drinks at inside barok but cocktails from pool bar self service out of machine so not very nice. The beach is very close just over the road. Night time entertainment was ok

Could not fault anything the hotel was far larger than we used too but quiet time still available, staff so helpful in all departments not that we really needed anything, rooms spacious bright and clean. Food only had breakfast which had great selection from which anyone could be catered for. Great position for exploring either direction and bi's links great. Big well done staff.

Just back from an enjoyable week. We initially were a bit upset that our room was to the back of the hotel but it made it quieter than the front. Especially as the rd is busy with traffic. Pool was lovely sun all day loads of sunbeds and never a rush for them in the morning. A bit lacking in entertainment though during the day they could do with something in the pool etc or games kids were also a bit bored nothing much for them although there was a club I think we were just on our own so can’t really say anymore. Food was a bit samey and lacking much flavour but all edible. A plug broke in our room but was quickly fixed A hand held mirror I took mysteriously disappeared from our room so no idea if maid broke it or took it Reception didnt really help, but took a note of it There’s a safe in the room which is free of charge. Pool bar is good all staff are very nice. Night time entertainment was ok not every night tho . Hotel is in between Cambrils and salou we hired a bike for a couple of hours from reception which was good fun cycle path is fantastic along the beach. We booked a bus trip to Barcelona the shop for getting the tickets is right opposite the hotel. This was a great day . Go have fun and enjoy your holiday

Loved every minute. Went all inclusive with my husband. Had read the reviews after booking and we were a little worried. But all staff were friendly. Didn't matter what you needed they were always polite. Room was very clean and comfortable. This is a mostly Spanish hotel so night time entertainment was more directed to Spanish guests. But still a great time had. Food was hit or miss in what you might like as there was a few fish nights (my husband has allergies). But you can always find something to fill your belly. Can't fault anything. Show nights were amazing. Noticed staff were mostly on long day shifts. Sometime from early morning til late at night to make ends meat and yet they were all still upbeat come nighttime. Very impressed and can't wait to book again for next year with our boys. Will and would recommend for all to enjoy.

My husband and I have just returned from a 7 night break at this beautiful hotel. Our room (477), had a pool view and also a side sea view which was especially nice. The room was very large, very comfortable and exceptionally clean as was the rest of the hotel. We stayed on a half board basis and found the food to be well cooked, a very large choice and as a very picky eater, I had no trouble at all in finding something to eat at each meal time. Every morning there were freshly cooked pancakes, omelette s and fried eggs, a huge variety of continental items as well as all items needed for a cooked breakfast. The evening menu was also very plentiful, with freshly cooked stir fry, pizza and a variety of meats, fish, vegetables and salads and In no way at all did I feel the food was aimed at the Spanish guests. The pools were indeed cold but considering that it was early May, that was to be expected. The wellness pool was opened daily and there was also a small circular pool for the toddlers . Considering this is a very large hotel it was so quiet at night and we both slept soundly in very comfortable beds. We have both thoroughly enjoyed our holiday and cannot understand the negative reviews when we were there at the same time as it is a lovely hotel with very helpful staff. I cannot comment on the entertainment as we never attended. Please enjoy if you have booked.