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30 Mayıs 2024
Went for 1 week May 2024. Hotel is and well kept. Seafront location is really super. Nice promenade 30min walk into Cambrils is lovely. Frequent Bus service with stops right outside the Hotel is fab. Service from staff was generally good. And we thought the food was really great. Downsides to the Hotel are: 1) Evening entertainment was pretty dire but at least they had some. 2) Bar area isn't terribly inviting or comfortable. It's rather clinical and lacks atmosphere. Furniture is dated (it was the same as they had 10yrs ago). 3) Bedrooms are very very small. 4) The Wi-Fi in the bedrooms is truly appalling for 2024. Sometimes you get nothing in the room at all. It’s OK in the foyer but, come on, there’s no excuse for dire Wi-Fi in this day and age. Need to invest in a decent number of routers! 5) The Pool Area is poor. There are insufficient sun loungers in the sunshine (as half the pool area is in constant shade) to service the number of guests. As a result it causes over-crowding with everyone dragging their beds into the Sunny patches. You're literally on top of one another (not nice) packed in like sardines. Also the door to the pool area is locked until 8.30am (supposedly to prevent people reserving loungers too early), but everyone just queues up ready to dash outside at 8.30am, it’s a bit cut-throat. And, of course, you always get that one smart-Alec who tries to circumvent the system by walking round the outside of the Hotel and sneaking in the back gate to put their towels down before 8.30am. Saw this a few times and it nearly caused a punch-up. People did complain to reception but the Hotel didn't do anything about it. Either have a rule and police it properly or don't have the rule! There were also those selfish individuals who reserved beds at 8.30am then went out, not coming back to claim their loungers until 1pm sometimes. Not on really, especially when there's already insufficient beds (in the Sun) for everyone. The Hotel do have a 40 min policy. If you leave your sunbed unattended for more than 40mins the towels are supposed to be removed to let someone else use it, but again the Hotel do not enforce this, which further exacerbates the sunbed wars. Again, either have the rule and police it properly or don't have the rule! Shame really. Hotel is lovely but the terrible Wi-Fi and the nightmare with the loungers really puts you off.
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