Carlstadt Otelleri

Comfortable beds and pool was open (rare these days!) but staff need to pay closer attention to rooms and amenities - broken gym equipment, ripped towels, previous guests’ clothes overlooked and left in room, etc. Several different instances of negligence, which negatively impacted our stay.

The hotel is very clean and the people at the front desk are very nice they did a great job on getting me to my room . The rooms and hallway were very clean and the staff was very nice The only problem I had was the continental breakfast on the top floor They only have a little bit of fruit and stuff to serve nothing hot And they had no help only one girl chatting with somebody in the back room did not come out and serve anybody so do not get the continental breakfast it's a waste of money otherwise the hotel was great 👌

We were at this hotel for one night. There was a power failure which affected the hotel, and of course, this was not the hotel's fault, although it did result in inconvenience and discomfort to our stay. In addition, some guests were having a noisy party just outside the front entrance which was loud enough to keep me awake in the middle of the night -- our room was a few floors up overlooking the party. I felt that we deserved either compensation or credit for a future stay at a Hilton property, so I went to speak to the manager in the morning. However, there was a long line of people waiting to complain to the manager, and we had to leave, so I didn't get to speak with him. I subsequently emailed the manager 3 times to ask for compensation and he never replied. I called 5 times and the manager was supposedly never there. Finally, I spoke to the assistant manager. He listened attentively assured me that someone would get back to me. That was two weeks ago. I am very disappointed in this poor customer service and unprofessional behavior of their managerial staff.

Very happy with our stay :)

The food and staff are amazing… Everyone who works here is so nice, and the indoor pool is gorgeous! Having guest laundry, water bottle refill stations, coffee makers in the rooms, and such a helpful team at the front desk and restaurants made our stay. We had the BEST wedding with our friends and family at this special property. Did I mention room blackout shades, excellent water pressure, and stellar Wi-Fi? Nearby, there are beautiful waterfalls and this Marriott is so close to the city as well. ❤️

The biggest problem is that the independent heater cannot be turned off, which makes it extremely noisy at night. I didn't sleep well all night and was very tortured. Another problem is that the outbound transportation is not very convenient. You need to find the boarding point at the Port authority bus terminal and learn how to use the automatic ticket vending machine or app to buy long-distance bus tickets (but the number of trains is quite dense), or It cost over $50 to take a taxi. If you don't mind these two points, there is nothing wrong with this hotel.

This was the perfect stay! The front desk workers were really helpful and friendly. Luis A. Was the main guy that took care of me and my guest. He was very helpful with extending my stay for an additional night.

We stayed here as a cheaper option when visiting NY. Bus operates regularly and stops right in front of the hotel. Reception offered us a timetable. $9 US for a day return to downtown NY and journey only 30 minutes. Another day we got the bus to the huge American Dream complex which is a mall anc amusement park. Bus was $2 US and took 10 minutes. Rooms themselves a bit tired and dated, Lighting poor and stains on carpet and chair. No outlook except carpark or road. Beds comfortable and inclusive breakfast good selection and generous. Guest laundry great and affordable. Front desk staff very helpful and friendly and special mention to Jordan. Granted us a free late check out which was appreciated. If you want a cheap easy alternative to the rip off that New York is then stay here.

We stayed here for a football game at MetLife Stadium. The location is great and parking is free. We had a car for the game and it was a quick ride to the stadium. The hotel had signs for a shuttle to the game (suppplied by another local company). So you have options to get to a game. A bus stop is located right outside the hotel which takes you to the Port Authority in NYC. We were told Ubers are hard to get. Once the rider sees you are going to NYC, they often will cancel. The staff said the bus is the most convenient and cheapest way to go. The bus offers ”senior rates” which were $4.50/person so you can't beat that. The rooms were clean. The mattress in our room was in need of a replacement. It was concave. We did alert the staff so hopefully they will replace it. The staff was pleasant and helpful Overall, we were very happy with our selection and would definitely recommend it.

Un sitio nada recomendable para hosped**** en Nueva York, cuando lo que realmente quieres es aprovechar la ciudad haciendo turismo en la mayoría de sus barrios míticos. Se encuentra a una hora de BUS tanto para ir a Manhatan, como pa volver, además que sale a 10$ al día por persona ya que la MetroCard no es válida. Se trata del típico Motel de carretera donde la gente va durante un par de horas para el desahogo físico sexual. Y, además, la gente que se hospeda en el Motel no es nada recomendable. La limpieza brilla, pero por su ausencia. Pudimos vivirlo en primera persona encontrándonos un ratón muerto en la moqueta, sábanas con un olor no muy agradable y una ventilación cerrada. Nunca volvería a hospedarme a aquí y si alguien me lo hubiera dicho como lo estoy diciendo en este comentario, nunca lo hubiera barajado ni como opción. Lo que te ahorra por un lado lo pierdes en tiempo del viaje, dinero de transporte y comodidad. Aún estás a tiempo de no seleccionar este hospedaje, huye, no mires atrás. Not a recommended place to stay in New York, when what you really want is to take advantage of the city by sightseeing in most of its mythical neighborhoods. It is one hour by BUS both to go to Manhatan and to return, plus it costs $10 a day per person since the MetroCard is not valid. It is the typical roadside Motel where people go for a couple of hours for sexual physical relief. And, furthermore, the people who stay at the Motel are not at all recommendable. Cleanliness shines, but by its absence. We were able to experience it first hand, finding a dead mouse on the carpet, sheets with a not very pleasant smell and a closed ventilation. I would never stay here again and if someone had told me as I am saying in this comment, I would never have even considered it as an option. What you save on the one hand, you lose in travel time, transportation money and comfort. You still have time not to select this accommodation, run away, don't look back.