Diporto

Fantastic place nestled in the heart of the town centre with a lovely owner.

The owner, Xenia, is so kind. She’s always there to answer questions & help us. On our departure day, we had to catch an early morning flight, so Xenia scheduled a taxi for us. George, the taxi driver, is so kind & professional. He’s one of the best driver that we ever had. Don’t hesitate to use George’s service if you’re in Chania & need a ride to the airport. Please note that because the hotel is in the old town area, the street noise can get a bit loud at night. However I think you will have this problem with any hotels in this area

My friend and I really enjoyed our stay in this warm and friendly hotel. It’s truly well located, in the heart of Chania. From the comfort of the bed to the cleanliness of the room, everything was spot on. The hotel manager was so kind and took really good care of us (thank you so much for all the free water bottles, it may sound like nothing but it’s definitely a big bonus). Overall we highly recommend this place!

Our ferry was running late and we had trouble finding our way into Chania. But we called Xenia who was more than helpful in finding the place and also made sure we enjoyed our stay. We were planning to hire a car but staying here we found there was no need to.

Lovely hotel/rooms, good price, central and a great welcome from the owner on arrival.

Good location and cheap room, but it comes to a very high price: 1. Room was too noisy (busy road and the common hallway of the hotel) making it impossible to sleep. There is no noise isolation as doors and windows are too old (like 50+years old) 2. Room was too small and too old. We rented a 20m2 family room for 2 people and the one we got was barely 15m2 including the balcony. The toilet was so small we couldn’t bend to reach our feet while having a shower! Everything in the room was 50+ years old! 3. Attempted charging of our credit card before checkin + without being informed! We booked choosing the option to pay at the hotel and buy a valid credit card number to secure booking. The day of our arrival and before our arrival the hotel contacted us complaining that they tried to charge us the whole amount at the given credit card but this didn’t work, and they asked whether they should cancel our booking for this reason! We explained that it is not ok to try to charge us before arrival and without poor notice. At the end they only agree to wait for charging us at check in. Even the thought that they could just cancel our booking because they could charge us and without us being aware of it is very scary! 4. During our stay we got covid19. We informed the cleaning personnel to not enter the room and her reaction was as if it was expected. No reaction from the hotel until our check out. We’ve been visiting Chania for many years. This was the worst stay by far

Perfect little hotel room in the heart of everything, private balcony, small shower but defenetly an amazing place, especially for the price! Comfy bed and super soft comforter and sheets.The owner was really sweet!

Very clean and super central room. Our stay was made worse by some incredibly loud guests but that's not the hotel's problem (though as far as we could tell, no one told them to be quiet even at 3am). Still, for the price of the room and the location, you'd be very hard pressed to find anywhere better.

Very good location in the old Venetian area of Chania. Was warmly greeted upon entering hotel. Nice balcony with two chairs and table. Located in an older, historic building. Due to the nature of the building, others could be heard frequently. Nice stay for a solo traveler looking for a budget option for a night or two.