Gran Melia Chengdu

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Never stayed at any Gran Melia hotels before so wanted to give it a shot for its high reputation. One word. Exceptional. The hotel is so beautiful and stunning with smell of osmanthus tree as soon as you walk out. Room is new, clean and full of amenities. With nice balcony area. Bed is the most comfortable bed I’ve ever slept on having stayed at so many 5 star hotels all around the world. Amazing! Service is top tier. The staff is so polite and welcoming to attend to your needs. One of the best service I’ve ever received. On mid autumn festival they gave mooncakes for free too! Food is delicious too. Lots of options with 3 restaurants for you to choose from. On my way to the airport I left a shirt in the closet and they offered to send it back to me for free! Such amazing service I will definitely be coming back here again and again! Thank you gran melia for your amazing hospitality and kind actions!

Absolutely stunning experience at Gran Melia Hotel in Chengdu! From the moment we arrived, the staff's warm welcome and impeccable service made us feel like royalty. The luxurious and well-appointed rooms provided a perfect blend of comfort and elegance. The hotel's facilities, including the spa and fitness center, were top-notch and added to our relaxation. Dining at their restaurants was a culinary delight, offering a variety of delectable dishes that catered to different palates. The central location of the hotel made it convenient for us to explore the city's attractions. Without a doubt, Gran Melia Hotel exceeded our expectations and made our stay in Chengdu truly unforgettable. We can't wait to return for another exceptional stay!

Lovely hotel, very attentive staff, beautiful location. Perfect for a single like me.

Excellent service from check-in to check-out. Credits to Clouds, who is the manager of the executive suites floor, and Nancy, who oversees the front desk. Location is not in city centre, but precisely what i like about this hotel. Sitting right next to one of the main recreation parks in Chengdu, with access to main highways within minutes of drive. Could be slightly difficult to hail a ride during rush hours, but otherwise all fine. 20mins ish back to Chengdu down town without traffic. Brand new building, and hygiene is well maintained (they even called to ask do i need my room cleaned while i was away as i have turned on the no disturb signal light). A bit of leakage from the the shower with water flowing into the toilet area, but this is a minor issue. Amenities were great, especially the balcony. Customers attracted to the hotel are well behaved and quiet, providing a relaxing ambience to the hotel. One recommendation however, would be great if we can have a proper bar area, ideally next to the nice garden, providing light food, easy drinks such as beers and cocktails. Will definitely return and recommend to friends and family.

酒店不錯，房間也很好，衹是房間裏有一點淡淡的味道，需要開空調，其他不錯，早餐很豐富，味道也不錯。游泳池很大，桑拿也很好。衣服洗的也很快。唯一差的是開會時會議室外有人在室內抽煙，酒店完全不管，實在是體驗很差。

環境：酒店位於成都市區，緊靠錦城湖，酒店正對面就是環球中心，酒店裝修風格復古且大氣，大堂有工作人員幫忙拿行李，知道我們是從內蒙古來的，小張和小龔還免費幫我們升了房型，送了2份早餐，真是太友好了。一進酒店入住還給我們送了水果🍉 我們帶着小孩子，問要了一份小黃鴨小童牙膏。 早點特別豐盛，在餐廳吃飯可以看到錦城湖，還有環球中心，景觀一級棒 吃完早點我們去了游泳池，小孩子想去游泳池游泳，玩的不亦樂乎 整體來説，這個酒店超出了我們預期，完全可以來酒店玩一整天，舒服又輕鬆 環境優美宜人，園林式景觀，我老公最愛這樣的酒店