Jinzhu Hotel (Chunxi Collection)

love this hotel so much! stayed during my recent trip to chengdu! the staff are all really friendly (front desk and housekeeper), they were really nice to help me collect my taobao parcels that reached before I even checked in and extended late check-out for me too! location is pretty near the metro station and many local food stalls nearby! would definitely book here when I visit chengdu in the future!

Staff are friendly and help !

My girlfriend had a wonderful time - clean, good wifi, a seating area and good location! Definitely will be back again :)

Front desk staffs mostly polite and more or less professional. Housekeeping ladies down to earth, lovely people. Hotel location 12-13 mins from metro, through some local streets where you could find some noodle shops. The hotel occupancy rate was quite low when we were there, didn't see many other guests around. But the few rooms in our corner on 6th floor were almost always occupied by guests as we were woken up a few times by doors slamming in the middle of nights. one issue that annoyed us is that, for every single day we stayed at the hotel, a business card soliciting sex was pushed under the door into our room. It happend without fail every single evening when we returned to the hotel. We noticed the same cards were pushed under the doors of other rooms on our floor. This should not happen and cannot happen at a hotel in Chengdu where guests paid upwards of 300 RMB per night.

Friendly and helpful staff, good housekeeping, large rooms, quality mattresses and a great location. I’m look forward to my next stay now.

Great place to stay in Chengdu

噁心死了！！早上起床一衹大蟑螂就在窗簾趴着！！我們給前台打電話讓服務人員過來處理一下，等了十分鐘才來房間處理，服務人員進房間用手抓！第一次沒抓到差點飛床上！真的要吐了都。你們酒店衞生就這樣？消殺怎麼做的？ 過後就詢問酒店怎麼處理此事，酒店開始處理結果是免除半天房費，我們沒同意處理結果，把此事投訴到攜程，當酒店得知我們投訴攜程之後就什麼都不管了，道歉也沒有，可能酒店覺得房間有蟑螂合情合理吧。 奉勸大家遠離此酒店，別晚上睡覺一衹大蟑螂爬你臉上。或者睜眼睛一衹蟑螂就在你枕頭旁。 此事已舉報12345等待處理結果，後續會追評

之前住過錦著天府廣場店幾次，覺得不錯，對錦著印象很好，這次才定了離各景點都很近的這一家，但是兩家的服務政策完全不同，讓人很失望。第一，都2024年了，竟然還有酒店要入住按金的；第二，酒店沒有一次性拖鞋，後面找前台要的；第三，一個房間限量提供兩瓶礦泉水，如果還需要礦泉水，是另外收費的；最後，旅遊淡季也不提供免費延遲退房或者免費早餐，服務缺乏靈活性。我可以理解任何優化服務不是理所應當的，但是就不論整個成都的酒店服務環境了，就是你們自己同一品牌酒店比，都差距甚遠，如果沒有特別地理位置的要求，我還是建議選擇天府廣場店。（以上評價全部基於客觀事實和兩家對比，針對的是服務政策，不針對酒店工作人員，工作人員的態度還是不錯的）

入住過程發生了點小插曲，前台小張很用心的協助解決啦。還免費幫忙升級了房型。房間設計温馨舒適，乾濕分離。交通也很便利，出門走兩百米就有好幾家地道的成都老火鍋。味道不錯！！