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This motel is spotlessly clean and very comfortable and well priced. My room had a small balcony and was very well appointed with a fridge, microwave, cutlery and crockery and clothes airer (which are very rarely supplied in my experience but very useful). There is a washing machine and dryer available for guest use at a nominal cost. The location is great with a good bus service into the city and some major hospitals from virtually outside the door. A supermarket, pharmacy and some takeaways and restaurants are within an easy walk. And the managers Danielle and Pete are exceptionally helpful and kind - going out of their way to provide assistance and information. I was in Brisbane because of a family emergency and they went out of their way to make sure I was comfortable and had everything I needed which was a huge help. Highly recommended accommodation!

I was only here for one night and that was mainly due to an appointment the following morning within travelling distance from this location. And I wanted to get away from hustle & bustle of CBD especially with a vehicle. The staff were prompt in responding to emails for assistance with various things prior to my stay which I found pleasing. They were just as helpful during my stay also I enjoyed my stay. Rooms were clean with all facilities available. No issues with noise. The 2 drink vouchers for the bar were nice. Enjoyed them whilst watching sports are the bar. Breakfast included, was only a small pack but that was sufficient. Few shops, cafes, restaurants nearby. Ample carparking. Wifi worked well. TV in room. Overall good place and highly recommended

Great area very close to gabba pa hospital Very clean and tidy comfy bed Didn’t get to use any amenities as we checked in late and left early Would definitely recommend this place to everyone Free parking which is big when going to Brisbane as parking can cost quite a bit Will definitely be back

Meriton used to live in Brisbane, and this time I booked this hotel apartment near my daughter's residence. The apartment rooms are quite large, with complete facilities and convenient transportation. There is a bus stop within a 5-minute walk, and a shopping mall with restaurants and supermarkets in a 10-minute walk. It is very convenient.

Had a booking to stay for 2 nights in room 302. Once we arrived, we were greeted by tradies removing the carpet from 3 floors due to water damage. There were industrial blowers on each of these floors, the lower part of the walls cut out to for airflow. The exposed concrete was sticky to walk on and smelt of glue and mildew. We went up to the roof to have a look at the pool and spa. Yes, great view, but the water was green. We finally got to the apartment and the linen was clean, but the carpets and upholstery looked and felt dirty, visible stains and scorch marks throughout the living area. Great location, but just not up to scratch for the prices charged. Was surprised we were not put on another floor due to the water damage. My friend and I have had bad chesty coughs since staying there. Never again.

High cost performance, downstairs is the supermarket, close to the train station, the front desk is very warm, the original about 8 o'clock in the morning to go to the airport, and later started early, I want to leave early, told the front desk to get it right away, a few minutes will arrive.

Danny was very professional, friendly, welcoming and helpful during my booking via phone and my check in and check out. 5 stars for customer service ***** The cleaners were friendly and helpful when I needed a bath plug and even gave me some complementary bath salts. The room was very clean and tidy, you can tell the cleaning staff care. Well done Best Western!

We had a great time in Brisbane. Our apartment was clean, comfortable and quiet. Really well equipped for cooking and self catering. Washing /laundry facilities were a real help too. Reception staff were wonderfully helpful in particular Bella. Thank you for the suggestions and tips to get around the city, and for the help retrieving my photos from USB to my email while I didn’t have my laptop. And the complementary sleep spray & relaxing music playlist were a nice touch too! Much appreciated. Highly recommended. Thanks again Emma & Scott - UK

The location was fantastic. We were able to walk everywhere! Great parking. Amazing service - reception staff super friendly and helpful. Room was neat and tidy. Will definitely stay here again.