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Better than expected. The front desk is very friendly, the latest check-in time is 6pm. If you can't arrive, you can email your ID photo to the front desk in advance. The rooms are very clean, especially the bathroom. The lake view room booked actually has a small window to see the lake, but it is not next to the lake. Looking out the window, you will see two rows of cabins. The front desk said that the cabins can only be booked by phone. So it is recommended to book a normal room, but the difference between upstairs and downstairs

Anything but a resort, honestly. BUT Pros: Upon deciding that my mum will be coming with me, i called reception and informed them if they're able to upgrade me from a single bed room to 2 bed rooms. There is a charge though ($10 from memory). The rooms are divided between upstairs and downstairs. When i got there i realized the room was upstairs which wasn't convenient for my elderly mother, staff happily changed it to the ground level. Ground level rooms are VERY accessible and safe with parking straight infront of the room. Beds very comfy. Room very room, didn't even need the AC. They had in room service if need be. Location great. Close to multiple shops and major centers as well as great beaches! They offer after hours self check in which is great. Room are very secure. Cons: Stayed for few nights with my mum for work purposes. Since i was away on site working, my mum had the leisure of observing the cleaning ladies cleaning routines. The lady used the same rag to clean the bathroom sink and floor to clean the kitchen cabinets, countertops and other furniture in the room. Called reception immediately and notified them. They apologized and said they'll chat with them before their next round. Room was small, with limited in-room facilities. Only kettle and toaster was provided. As well as an ancient microwave and a mini fridge that doesn't provide appropriate circular air to keep items cool. Mugs and plates are provided. But bring your own like we did just for extra cleanliness. No sink outside of the bathroom's one which is very gross to clean your dishes. Now the bathroom! Holly crap. Terrible. Small, not clean, very old and moldy. I hated going in there to do my business when i had to. Best part about it is the shower, very warm water. Lighting is horrible. In room service food as well as the local restaurant food was horrible and expensive. Save your money and don't order anything from within the 'resort'. There's many others nearby cafes and restos nearby. Staff a bit standoff ish. Couldn't be bothered to explain few things that i've asked. For the price that was paid, just stay elsewhere.

Booked one night for $150 Kings room Next night booked again and couldn’t get kings room so got queens bed for $160 Went to bar asked for a stout no stout but the 10 feet corridor to the bottle shop sold lots of different stouts ordered a double rum can’t serve double rums I’m 67 some kid can tell me what I can and can’t drink 😎 Then we odered dinner drank two drinks and finally asked how is our meal going and told seven orders in front of us so we bailed The kids play area is popular if that’s your scene then this is the pub for you

We stayed at Shellharbour Village Motel as part of a small group and returned to this motel because we found it very comfortable on a previous visit. It is in a quiet location (no traffic noise or noisy passers-by) and is a short walk from the waterfront and close to a supermarket, specialty shops and a number of excellent restaurants and cafes. The rooms have been recently refurbished and were spotlessly clean, spacious, and equipped with everything we needed, including a very comfortable bed, extra blankets and tea and coffee making facilites. All members of our group were very happy with the accommodation.

Good for a budget and short stay. Stayed here as a friend went to a show in Wollongong. Surprisingly the bed was actually comfy, and the room was tidy. However the room was a bit too hot as it was facing the afternoon sun, and didn't have air con, but room did have fan. Other down side there was no mini fridge to keep drinks cold, and only access to a double power point. Room access is via stairs and has no lift access. Bath in shared bathroom needs bit of an update but shower was ok. Limited parking on site as well, but there is street parking near by.

The wedding we had to go to was in Gerringong which was about 20 minutes away from the Motel. Couldn’t do an early checkin. We arrived and checked in at the bottle shop next door to the motel. Had to take a room upstairs as the rooms down stairs had no air con. Had a quick bite at hotel next door which was quite good. The room in the motel was clean and had microwave, kitchen sink and tea facilities. Parking was off road. In the morning we had McDonalds for breakfast which was next to the hotel.

My wife and I stayed here recently. We booked one of the king bed rooms. When we checked in the man at reception was pleasant and helpful, offering us milk and directing us to our rooms. Parking allows for one car per room when the motel is full. Unfortunately that’s about the best part of the experience. The overall look of the establishment is that it is very run down and dated. The room smelled musky and had a small tv accompanied by a DVD/VHS player. The bed in the room was terrible!! The hardest mattress I have ever slept on, well beyond a firm mattress. The shower head in the bathroom was dripping (from what I assume is the washer that needs replacing) and the shower door did not close. The tiles needed re grouting. Overall, the bathroom was very cramped. We did not spend enough time in the room to use the wifi so I cannot comment on whether it was good or bad. Basic tea and coffee facilities available. Shortbread biscuits tasted a bit stale. Overall I thought the price of the room (for what you got) should probably be halved to reflect value for money.

For $15 lunch specials there were a few choices. We had fish and chips generous portion and was fine for a pub lunch special. Pub is lovely and spacious with a very nice indoor/outdoor area. Wine by the bottle a bit on the expensive side compared to some other places but it still a nice time was had by all. Please have a wine list so that people can chose a glass or bottle rather than staff rattling off the names of the wines they have.