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I have dreamt at staying at villa honegg for many years. It is not an inexpensive hotel so I really had to save up to get an opportunity to come here. Finally, I had the chance to come with 2 friends and was so excited. What I will say is that I have mixed reviews. Pros Beautiful location with spectacular views. It really is a pinch me moment overlooking the lake and the mountains, even on a cloudy day They were kind enough to let us check in an hour early and check out an hour late… more on this later. The included breakfast was really lovely. A lot of variety and you can fill yourself up. Plus it is available until 2pm They had a cinema that was so lovely to watch Netflix in. We had a great time watching a couple episodes of The Witcher Service was very good— we felt well taken care of and staff was very attentive. It wasn’t until check out that we hit a little bump Cons My biggest complaint is that they are not clear about the usage times of the spa. We were allowed in at 2pm on check in day but did not stipulate that we were not allowed back once we checked out. Nowhere on the website, not mentioned upon checkin, not mentioned on the tour of the facilities, not mentioned when asking for a late checkout. In fact, on the tour of the facilities, we were told breakfast was available for hotel guest until 2pm, so we assumed spa use would be the same. When we were checking out, we were planning to go for an hour before heading back in town, we were declined and everyone was shocked that we were shocked. We have all stayed at small boutique hotels before and we have never been declined use of the facilities once checked out. Marcel in management tried to explain but said we shouldn’t have made this assumption, which put a sour taste in our mouth. If breakfast is being served 2 hours post-check out, it is odd to assume the spa rules are completely different. Best to be clear. We had to change out of our bathing suits and move our taxi up, which isn’t a big deal but still a bit disappointing I’m going to be honest… you are paying for the location/spa/view vs the actual hotel rooms. For the price, we were pretty underwhelmed with the room. It felt a little dated (wasn’t expecting modern but it just felt a little worn). Certainly for the price, I was expecting a bit more space and a bit fancier of a room. But it was still decent. The balcony, on the other hand, had a spectacular view and really lovely furniture. If ordering a taxi, best to arrange yourself. We ubered from Lucerne for about 60 CHF. We had the hotel call us a taxi and we were charged 125 CHF to go back to the exact same destination. Finally, there was an uncontrollable amount of flies everywhere in the hotel. It’s hot, it’s summer, I totally get it. But it was getting to the point that it was uncomfortable. I had almost 5 flies on me at one time at one point. My friends I was with also felt it was very strange for a 5 star hotel to not be proactive in getting rid of the fl

First time at PALACE (... We used to stay at the main building). Positively surprised. Wonderfully refurbished rooms. Perfect mix of history and modernity. The balcony is highly valuable. The view is incredible. Direct spa connection. Perfect service. Dinner at Oak Grill was spectacular. Thanks a lot for this unforgettable experience! 💗

Even though the place is above bus parking lot(!), Everytihg is superb! In all levels. We took a room for us and 2 children and enjoyed our stay very much. parking is free right bellow the door. we recommand.

The front desk is super handsome haha, thank you burgenstock for the assignment! \(≧▽≦)/Thank you hee hee hee hee hee hee hee hee hee hee hee hee hee hee hee hee so handsome stay one more time for him to come back hahahahaha anonymity embarrassing! The hotel is awesome!

I tried to get to 4 out of 5, but need to be honest. The hotel isnt responsible for the view and the view makes up for a lot of negatives in the hotel. Check in was friendly and quick and we had the key to our room on the 4th floor no more than 5 minutes after we arrived. Parking was a bit of a search because we arrived on a sunday during lunchtime and apparently this is a popular time to have lunch at that hotel. The room we got is on the 4th floor and is a standard room with lakeview. The room is very tiny! Washbasin is in the room and the shower and toilet are separate but really tiny space too! If you are with 2 and you have your luggage then the room is completely filled up and no space to store anything. There is a ventilator, but no airconditioning. But thats OK. we could open the window and the fresh breeze over the lake came into the room. But also the mosquitos! So maybe they can place some mosquito net in front of the window? There is a watercooker in the room, but with a very short powercord, so the only place where we could use it was on the washbasin, but that was not very stable. The bed was not comfy, hard and the pillows are non existent. The wifi was good and fast! Then breakfast. It was a ”buffet”, but it was very limited. Some bread you need to cut yourself, thats OK, but with Covid? And the rest was just some cheeses and meats, some sweet things and thats it. Coffee was from a machine and juice from a tap. It was ok, but not really memorable. We didnt have dinner here because we read some reviews and watched what other guests ordered and compared prices and we decided not to do it. Check out was not really check out, it was just paying the bill and thats it. The desk agent didnt ask how our stay was or wasn't interested at all. So all in all too much things I dont like about a hotel at this price level. The views and location is priceless thats true. But it was like that the hotel is managed without passion. Thats a bit sad.

First, the location is beautiful. The hotel is clean and tidy, and the staff very friendly. It's a wonderful place to stay. We used this location as a base to explore the region. It's very quiet and there's not much traffic on the roads at any time (except around Zurich in rush hour). You do need a car here as there's nothing to do in the area. They'll charge you 20 Francs a night for parking. As we stayed for 7 nights they charged a max free of 100 Francs. Not too bad I suppose. The downside is the bedroom. The lighting is dreadful. There's also no air con. They did supply a fan to blow the air around which did help a bit. There's a sensor in the bathroom that detects movement and comes on. The decorative shelving had more light than the rest of the bathroom. Perhaps 3 candles would have been better. The shower has plenty of power and hot water but as it's placed over the bath it hardly keeps the water in. It's a job to stop soaking the floor. The lighting in the main room is dreadful too. We didn't have a lake view which was our choice but we didn't expect to be in full view of other residents either. There was a blind that you could use to add screening and shelter from the sun, but it seemed to have a mind of its own. Sometimes it wouldn't go down, other times it would but then go up again without warning.

Very typical continental breakfast, and the breakfast staff is very nice. We are traveling with children, and the hotel has added a crib. The room also welcomes snacks and fruits, and it feels good. The hotel is close to the lake, bicycles are provided for free, and we can also walk around the lake. Although the transportation is inconvenient, the hotel also sent us to the pier for free by boat. The hotel has a swimming pool and the children have a great time. Overall, satisfactory! There is free afternoon tea🤗