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Stayed here 19/06/24 When were checking in it was pretty straight forward, only one on person on reception bit silly when you are expecting a guest drop off, first impressions was a clean bright lounge area smelt DEVINE, we were half board originally we where all inclu but hotel changed ut to H/B, wich ment we had to pay for alcohol , I always thought tea/coffee was in with half board sadly not, we spent a small penny on drinks ( not heavy drinkers) Pool only small i wanted a lilo but felt you would get in peoples way because of sml pool , get 1 bottle of water for whole stay ( first night) then you have to buy your own ( annoying) Food was nice and puddings were lovely, staff were nice , i think as it being adults only It would be appreciated if you staff could come ask, if anyone wanted a drink around the pool , i think theres room for improvement in the hotel , be aware your not to drink the water so you have to go and get your own water if you need to weigh your case in the hotel you have to insert a £1' you really do get wat you pay for, Dont think i would rush back but overall decent lil place.

We had a fantastic time at Tonga Towers! Room was clean and spacious with welcome chocolate, robe and slippers. The hotel staff are very friendly and helpful throughout our while stay. It has nice facilities, as it was still a little cold we used the indoor spa pool, sauna and steam room which were lovely though not very big. Breakfast was superb with lots of choice, though can get a little busy with coach parties but the staff worked so hard to make sure that food is constantly topped up. Amazing rooftop bar/terrace with view over the bays. Overall we had a excellent stay! Thak you Tonga Towers!

Given a room for 3 adults far to small asked for room move offered one for more money nightly. It was a very small double room for two people. They said it was a promotional room. Never heard of it and i work in hospitality. We asked for a family room they said they didnt have family rooms. But families were booked in The food was not great either. Green beans and chick peas for breakfast. We didnt find the staff that nice either. Would i go back not at all. It was a lovely location such a shame

Stayed here after a horribly long journey out. The receptionist guy was really helpful and ensured I got into my room straight away. The next day, I came for breakfast and realised they had freshly made omelette and pancake sections (wonderful). Having a pool and garden to relax in was fabulous. Beach was a straight walk 5 mins away. If you want a toothbrush and toothpaste, just ask at reception. You can borrow a large towel with a refundable deposit. Safe is chargeable in the room. The bed was massive. Evening meals had a big selection of food, as all different nationalitys here. Note that if you want a hotel that has a swimming pool in the sun all day, this is probably not the one for you. I loved it here, though. Many thanks for everything.

Reserve with this hotel from 8 to 14 August, because of an error in the booking app or web did not appear my active reservation so I could not cancel what apparently did not exist, so, What is my surprise that on 9 August I get a €126 charge and they explain that if they appeared active, I will immediately comment on what happened and tell them I have a screen capture where they can confirm the reserves that are active and that their reserve is not active The hotel blames you for booking when you are the ones who have collected, ignore the evidence, nor want them to be sent and don't want to return the money. I feel ashamed that a hotel chain plays its reputation wanting to stay **** unfairly with users' money when it has been a computer error.

We have just returned from a family holiday at this hotel and we have had a great time and would definitely recommend this hotel if you’re staying in can picafort. We only ate in for breakfast so I can’t comment on any other meals there as we didn’t try them but the breakfast was great. They had a good variety of foods to choose from. We did visit quite late in the year (October) so there wasn’t a lot of children at the hotel for my little girl to socialise with. But they still did a mini disco every evening and the mini club was open every day. My only critique was that there wasn’t many structured activities in the mini club whilst we were there so my toddler got bored quite quickly but it may just of been the time of year like I said. The guy that ran the mini disco of an evening was amazing with the kids and did the whole disco every night in both German and English. The rooms were very clean and the beds were comfy. We struggled for space because we had a travel cot and the pram in the room along with all our belongings so I would recommend upgrading if you’re a family if possible. Our room also only had a shower which was not great for our two year old who is scared of the shower. We would of been better with a bath. The hotel is in a great location - right on the beach. And about a 2 minute walk to the ***** which has lots of restaurants and bars to choose from! I noticed that the hotel and surrounding areas had lots of German tourists which was only an issue for my little girl as she struggled to make friends as there was no English children there at the time. But all the staff tried their best to include her still which was lovely! Overall I would recommend this hotel if you’re visiting Can Picafort.