Rovaniemi Konaklamanızı Bulun

The room is very good, beautiful and stunning. The hotel service is also good. Although the room rate is not cheap, breakfast the next day is included. I feel very happy staying here.

Not a good start. Checked in with not much of a welcome by female receptionist, she gave us our key and pointed to some steps. Found our room and started to unpack when a man used a key pass and entered our room and then went out again and then came in again, and went out again…..we were baffled! A few minutes later the not so friendly receptionist came in to our room, (it would have been nice if she had knocked) saying that were in the wrong room….like we’d put ourselves in the room! She went out again and then came back saying we’re in the room and we’ll have to move. Next the Crystal Rep. knocked on the door and said they’d been a mistake and we’re been put in the wrong room and she would find out what room number were moving to (the receptionist never came back to apologised). Then the man came back and barged passed us and put his suitcase in the room and disappeared again! The Crystal Rep helped us move to the other room …..thank goodness for her - she said she would feedback to the hotel manager and the next day he apologised for the inconvenience and gave us a voucher for tea and cake …..we would have preferred the receptionist to apologise for entering the room twice and making out it was our fault that we were in the wrong room!! The room was very basic but clean and comfortable. …..there was a kettle as described but not tea, coffee, milk or sugar as described in a review we read. We didn’t steep properly as you can hear everything going on in the other rooms….we were woken up at 6am every morning to what can only be described as someone tap dancing in the room above. The hotel was filled with at least 95% of families that were on the Santa Package so a very noisy place, and our evening meals were not relaxing at all as the children were constantly running around in the restaurant and climbing over the furniture….it was manic. The food was good but not much of a selection - the Chefs in the kitchen were wonderful and served us with hot vegetarian meals. The breakfast selection was good but if you like warm portage and warm pancakes you will be disappointed as hot food was always luke warm ….as the the soup in the evenings and the water in the earn was never boiling.

We booked this penthouse to have a nice weekend and enjoy beautiful view from the balcony. We carefully selected a very nice stay among all possible stays in Swedish Lapland and Finnish Lapland region reading all reviews and making a long research for a high-quality leisure stay. Instead we were forced to listen to around 9 hours of very loud unbearable rock through the whole evening. From 15:30-01 :00 90DB noise for 9 hours (harmful for health) 90 decibels is a high noise level, equivalent to the noise generated by a leaf blower or the sound level of a concert. Compared to 80 dB, 90 dB is 10 times more intense and twice as loud. Whenever you are exposed to this noise level, you should wear hearing protection. One could hear music even in the sauna. After two hours of nonstop noise and starting headache I contacted the host about full refund I got an answer that there is a festival just outside the building. Here is what I got as a reply: ”Is the music coming from outside? There is Santa open air music festival in the park by the riverside going thru the weekend.” Since host did not solve the problem I had to call to San Francisco USA airbnb support to solve the problem. Next reply from host was not apology and problem solving too. It was: ”This is a public outdoor event which have been promoted by the city of Rovaniemi. So it’s a well-known event, which attracts a lot of attention and visitors. We don’t ask our guests why they come to Rovaniemi. I can assume that many of our other guests come specifically because of this festival.” ”You cannot expect us to repost information about all public events in Rovaniemi.” I would not have booked this stay if I would have known that there is a very loud music in the whole apartment all night long non-stop. I do not know if anyone would. Since the attitude towards guest is so ignoring - I do not recommend this host. After getting in touch with Airbnb support I had a message from the host where the host offered second night instead of 82% refund (we would simply go home from that airbnb, the apartment was untouched yet). I accepted the night just to stop stressing. After listening to many hours of loud terrible noise I had a bad head-ache and a bad sleep. I would love to go home and regret making a booking. *it took us 1 hour to find parking outside before we checked-in. We parked on the river shore. Cleanlyness big minus: around toilet all walls in urine, dust on window floors and corners (non-professional cleaning) Hospitality non-professional. Host is interested in getting money, not in providing a nice and responsible service.

Santasport Hotel is an integrated resort with accommodation, trekking, skiing, bike riding, snowboarding and many other winter activities. They have track for all the activities and it was an enjoyable trip to explore the woods during winter. The hotel has a bowling alley, swimming pool and sauna. It also has a cafe Checking in and out was a breeze and the staff are friendly and helpful. They attend to all guests need and never fail to impress. Room size was reasonable and they also have a clothes drying cabinet. Bed is comfy and I had good sleeps. Breakfast was good with quality soread. Will return to Santasport Hotel if I come for my winter holiday in Rovaniemi.

I cannot fault the communications beforehand (high floor request met) the cleanliness and facilities of apartment 68 for our 4 night stay were brilliant as too the location. My choosing an apartment over a hotel was for the additional comforts. As a 2 guest apartment I have suggested 2 comfortable chairs or small sofa be provided as I personally do not enjoy lounging on a bed, but neither spending 4 nights on a dining chair! Sadly our discomfort did not end there as we were cold the entire time. The heating was on max and the bathroom was warm but not the living area. Contacting customer services I was told the overall heating was based on the outside temperature ( it was -19 ) and over 24hrs later a heater arrived which was totally inadequate, kept cutting out and having been warned not to leave it on whilst we slept I did not consider it safe. As we had returned late and were departing the next day we discarded it and ended up going to bed. I have seen other reviews where this has been an issue and would of considered it a relative easy fix. The exceedingly good review I could of given has been literally left out in the cold!!

Very good location, just next to city center The Nordic-style youth travel design is very beautiful. There is an elevator for people with large luggage. The room is very large, the bed is very good to sleep. The bathroom is big, but there is water. The heating in the room feels very weak. It has been turned on to the strongest. 3 or it feels not warm enough. The bathroom heater is no longer hot. In this area below minus 10 degrees, the heater is weak? It's really cold in the middle of the night or in the morning. Downstairs is the cafe Breakfast is served in the cafe. But it's really not cheap to ask for 11 euros a person The hotel is very close to the bus stop to Santa Claus Village. It is not too far to drive to Santa Claus Village. The road to the airport is in the direction. The bus schedule is actually a bit messy, it seems that many buses can go. But it's just a different route. There is an aurora group next door. It is very convenient to go there and book.

Meet the New Year family in this wonderful place. Very glad they didn't make a mistake with the choice. Rest on 5 out of 5. It is really a very beautiful place in nature in the surrounding rivers (or lakes) and mothy oils, but to the city and village of Santa Claus hand to hand on the car. The houses themselves are cute, warm and comfortable, the atmosphere is home. Sound isolation is excellent. There is a sauna, and everything is! The hosts are pleasant and responsive people, thank you very much! All this creates a delightful mood and therefore contributes to a good rest! Minus, if such are, they are completely unwilling to notice. But I'll still let myself have a spoon of degth. Because it was New Year I personally didn't have enough dishes and I would have been good to update it. Well, in general everything is wonderful and we got better than we expected. Place to return! Recommend 100% P.S. Thank you to the big host Tahira for a steep salute on New Year's Eve !!!

We had a very nice stay in this Motel. Rooms comes with the necessary equipments (Kitchenette),you can park your car in front of your Hut, laudry service is for free. Common area is simple but nice with a Hockey table (kind of stiga). Staff was nice and ready to help. Location is perfect since it 10 to 15 minutes away from Santa village and Santa Park. Point of improvment:it would be nice to have the possibility to book a continental breakfast if needed. Anyway we do recommend the place, children had good time building snowmen and running in the snow.

In the city center, but dragged a big box for a long time, then go to the nearby bar to get the key checkin, check out at the door. It is apartment, the elevator is old, the room is new, the layout is reasonable, clean, the facilities are complete, there is kettle and dishwasher. A little taste of decoration. There is a 24-hour supermarket downstairs. Downstairs is the nightclub, but it is too tired to hear the legendary noise. When I arrived, I walked more than a kilometer from the bus terminal. When I left, I went to the No. 8 bus, a few hundred meters away. Luggage can be stored in the bar with the key and the door opens at 10 in the morning. Wi-Fi was not found on the black small device on the bedside table and contacted the owner.