With a stay at Hotel de l'Abbaye, you'll be centrally located in Lyon, a 2-minute drive from Bellecour Square and 5 minutes from Hôtel de Ville de Lyon. This eco-certified hotel is 12 mi (19.4 km) from Groupama Stadium and 1.4 mi (2.3 km) from Place des Terreaux.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
You can enjoy a meal at L'Artichaut serving the guests of Hotel de l'Abbaye, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 20 guestrooms featuring minibars and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have hair dryers and slippers.
Wife and I were here for 2 nights in Nov. The hotel was relatively easy to get to from the airport via the express train then walk about 7 minutes from the train station to take the tram. Our check in process was simple and friendly. We were given a room over looking the park. Our room was comfortable and clean, WiFi worked great through out our stay. Our bathroom amenities were lacking. No hair conditioners available. The hotel location ISN'T good, especially if it's your first time in Lyon. We stayed here for a status run so we tolerated it. You shouldn't if you don't have a reason to. Most sites, things, stores you would need are either in Lyon Part-Dieu, Prefecture, Presqu'ile, Cordeliers, Carnot, Confluence, or Vieux Lyon. What this means is you need to get on Tram 1, 2, 4, or 5 every time you need to get somewhere. It gets old, fast. All the good restaurants, coffee shops, grocery stores, anything you need that's above average will not be near this hotel. During our stay we needed forks at around 16:00. They told us that we had to wait until 18:00 when the bar or restaurants are opened to get forks. Really? There are no forks in the hotel? Is this really a hotel with actual services? I laughed out loud and shook my head on the inside when they told us this. The gym was pretty decent with actual equipment and machines that targets all the body muscles. So this was a plus unlike other hotels where they just have a cardio machine and some dumbbells that pass as a gym. Overall it was an average hotel away from anything we needed with staffs that were friendly but not helpful. We won't be here again unless we had to such as during a convention.
My wife has stayed here several times over the years, me, only couple. Lovely spa area, as usual But…. 1) the showers in the rooms are, and always have been, absolutely poor. No power, impossible to stay in a fixed position and difficult to adjust the temperature 2) the two lifts are small and incredibly slow 3) pre COVID you could go to the bar from the spa in the towelling robes. Apparently, people complained and now it is not allowed. But it is Ok for women exposing lots of flesh albeit in outdoor clothing. We don’t understand the logic We should not have to complain about the first two points about a fairly expensive 4* hotel
It is best to give the map at the same time, as well as how to get to the hotel by public transport from the Central Railway Station, so that you can travel freely by train. In addition, the map given by the hotel is not very clear. In short, this hotel in Lyon is still good.
Otel 7th arr. Gerland,Lyon bölgesine yakınZiyaretçilerin %47 kadarı bu bölgeyi tercih ediyor
Lleopoldtzeuton2021.02.20
I enjoyed my stay, including service, staff availability. Big room and all the staff members provided good service quality with smile and professonalism. I enjoyed also the breakfast, although the usual buffet was not aperationnal. However, it would be good to increase the choices of meals for the dinner. The Wifi was performant and efficient. I went out early in the morning for my usual jogging.
C'est vraiment dommage car le personnel est vraiment très agréable mais vraiment c'est trop trop bruyant .. On est sur le tram et comme les chambres ne sont pas climatisées on a le choix entre ne pas dormir parce que l'on crève de chaud , ou à cause du bruit du train,de la rue,des fêtards .. bref c'est l'horreur. .. Sinon l'appart en duplex est correct, et le parking appréciable mais vraiment je ne peux pas le recommander car le but d'un hôtel c'est qd même de pouvoir dormir..
As normal the reception from your receptionists was warm and welcoming, the breakfasts were up to their usual standard and the Polish lady was as friendly and helpful as ever. My usual room (30) was comfortable and of a good size and was clean and tidy when I came back in at night. My only negative is that the wi fi connection is very poor and more often than not I had to use my mobile hot spot to be able to have gmail or a video conference which obviously costs money so perhaps a booster in the corridor would help
Superb room and service. Friendly and understanding staff (especially the morning breakfas crew who came out to inform us the breakfast is ready).
Nice smart tv and provided heater/ fan on request.
With a stay at Boscolo Lyon Hôtel & Spa, you'll be centrally located in Lyon, a 6-minute walk from Bellecour Square and 11 minutes by foot from Hôtel de Ville de Lyon. This luxury hotel is 0.7 mi (1.2 km) from Place des Terreaux and 0.8 mi (1.2 km) from Lyon National Opera.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a sauna and a 24-hour fitness center. This hotel also features complimentary wireless internet access and concierge services.
Satisfy your appetite for lunch or dinner at Angelo|Italian Restaurant, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events.
Make yourself at home in one of the 133 air-conditioned rooms featuring free minibar items and LED televisions. Complimentary wired and wireless internet access is available. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and complimentary bottled water.
InterContinental Lyon – Hotel Dieu is at the heart of the Peninsula of Lyon, a UNESCO World Heritage site. Located in a landmark building originally dating back to the 18th century, our hotel offers magical views on the Rhône river, the basilica of Notre-Dame de Fourviere, our historical courtyards, and the city of Lyon. Indulge in rejuvenation at The Cinq Mondes Spa or enjoy the gastronomy for which Lyon is famous both around the city and at our own signature establishment, Epona.
The only 5 star hotel in Bellecour Square, Le Royal Lyon MGallery is located between the Rhone and Saone in the heart of the Lyon peninsula. This charming boutique hotel offers 72 rooms including 10 suites combining tradition and modernity. The restaurant L Institut, Cote Cuisine, Cote Bellecour and the Gourmets Cooking School are all places that invite you to discover the culinary and tableware arts.
Sofitel Lyon Bellecour is in a prime location in Lyon city centre. Culture lovers are only minutes from Fourviere Basilica, the Traboules, Opera de Lyon, or the famous Musee des Confluences. Restaurants and stores also line the streets of the culinary capital. At our 5 star hotel, enjoy a personalised service and unique view of Lyons rooftops in one of our 164 rooms, suites and our restaurant on the 8th floor.
9th arr.Vaise, Lyon Otelleri Ziyaretçilerin %5 kadarı bu bölgeyi tercih ediyor
With a stay at Les Suites de l'Île Barbe in Lyon (9th Arrondissement), you'll be within a 15-minute drive of Hôtel de Ville de Lyon and Place des Terreaux. This family-friendly guesthouse is 12.5 mi (20.2 km) from Groupama Stadium and 4.9 mi (7.9 km) from Tête d'Or Park.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and babysitting (surcharge). Additional amenities at this guesthouse include bicycle tour information and bike storage.
Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include a 24-hour business center, express check-out, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 2 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Located in Lyon (Lyon City Centre), Villa Florentine is within a 15-minute walk of Basilica of Notre-Dame de Fourvière and Bellecour Square. This luxury hotel is 0.6 mi (1 km) from Hôtel de Ville de Lyon and 12.6 mi (20.3 km) from Groupama Stadium.
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at Les Terrasses de Lyon, a restaurant which specializes in French cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Make yourself at home in one of the 30 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, bidets, and hair dryers. Conveniences include phones, as well as safes and desks.
With a stay at Villa Maïa, you'll be centrally located in Lyon, within a 10-minute drive of Bellecour Square and Hôtel de Ville de Lyon. This luxury hotel is 12.3 mi (19.8 km) from Groupama Stadium and 1.8 mi (2.8 km) from Place des Terreaux.
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Make yourself at home in one of the 37 individually decorated guestrooms, featuring free minibar items and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Located 2 minutes from Lyon Part-Dieu train station, our 4-star hotel guarantees a comfortable stay in the heart of the business district. Includes 108 spacious rooms with AC and a private bathroom, smart TV, courtesy tray and free WiFi. Why not pay a visit to the wine bar at Mercure Lyon Centre Gare Part-Dieu? Covered and paid public parking nearby and airport shuttle service in front of the hotel.
Radisson Hotel Group is implementing the Radisson Hotels Safety Protocol, a new program of in-depth cleanliness and disinfection procedures, in partnership with SGS, the world’s leading Health and Safety inspection company. The Radisson Hotels Safety protocol is an extension to the brand commitment which includes 20 Steps and an additional 10-Step protocol for Meetings and Events. These steps include hand sanitizing stations at all entrances, the use of Personal Protective Equipment-PPE, and protective screens, enhanced and recorded cleaning and disinfection frequency, social distancing in all areas of its hotels, reiteration of food safety standards and comprehensive staff training. For additional information please refer to www.radissonhotels.com/safe13;10;13;10;Centrally located in Lyon, just around the TGV train station and easily accessible to the International airport and the congress center, the Radisson Blu hotel Lyon is the perfect place to experience the city.13;10;Newly unveiled, this 4 Star hotel has been designed to inspire, creating unique and unmistakable experiences through a contemporary architecture and sophisticated style.13;10;Located in the 10 last floors of Lyons iconic building La Tour Part Dieu, this hotel remains the best backdrop to amaze, facing a breathtaking panorama. 13;10;A stay in one of the 245 Standard, Business or Superior guest rooms is an opportunity to enjoy the most incredible settings of the city.13;10;The Celest Bar and Restaurant and the 11 meeting rooms also allow guests to benefit from the inspiring view- a perfect way to stand out when they are organizing a particular event. 13;10;13;10;The hotel offers the best surroundings so that guests can enjoy an exclusive experience, overlooking the cities vastness, like suspended between heaven and earth.13;10;13;10;2017 TripAdvisor Certificate of Excellence winner
Located in La Presqu'île, you'll fall in love with Hotel Carlton Lyon Mgallery, which combines authenticity and character with modern comfort and elegance. Unwind in one of its 80 stylish rooms, the Codage Spa or the plush settings of the hotel bar. The property is 5 minutes' walk from the Bellecour Metro station, and an ideal base for exploring Lyon, its opera house, museums and Saint-Jean Cathedral.
Daha Fazla Göster
4.5/5
Excellent121 yorum
Gecelik başlangıç fiyatı: TRY 8116
Özel olarak derlediğimiz 4 yıldızlı Lyon otelleri koleksiyonumuzu keşfedin
The Novotel Lyon Gerland Musée des Confluences welcomes you to beautiful facilities to immerse you in a colorful urban jungle. Ideal for business, our hotel in Lyon has 16 meeting rooms. To relax, enjoy an outdoor swimming pool with terrace, fitness room with rest area, indoor games and library & kid's corners. Also come spend a great time in our street art bar and in our restaurants
With a stay at Warwick Reine Astrid - Lyon, you'll be centrally located in Lyon, within a 5-minute drive of Tête d'Or Park and Part Dieu Mall. This family-friendly residence is 9.8 mi (15.7 km) from Groupama Stadium and 1.1 mi (1.8 km) from Hôtel de Ville de Lyon.
Enjoy recreational amenities such as a sauna and a fitness center. This residence also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at LE LOUNGE, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this residence consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 88 guestrooms, featuring kitchens with refrigerators and stovetops. Plasma televisions with premium TV channels are provided, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Welcome to Novotel Lyon Confluence, a Green Key certified, modern and bright hotel on the Saone. With a Gourmet Bar, terrace overlooking the river, and fitness center, our hotel in Lyon is perfect for relaxing. Do not miss our regional produce at the buffet breakfast. We have 6 meeting rooms to organize your business meetings. For active vacations or chilled weekends, you will enjoy a great stay at Novotel.
In the heart of the lively Croix Rousse area, TRIBE Lyon is the place to be. Everything is designed to offer local and staying guests a comfortable and friendly space. To drink the best coffee, eat, sip a cocktail on our interior patio or stay in one of o ur rooms: the experience is complete. Our social hub buzzes during the day as an ideal place to meet with friends or enjoy our co-working spaces.
With a stay at Fourvière Hôtel Lyon, you'll be centrally located in Lyon, within a 10-minute drive of Bellecour Square and Hôtel de Ville de Lyon. This hotel is 12.7 mi (20.4 km) from Groupama Stadium and 2.1 mi (3.4 km) from Place des Terreaux.
Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a steam room. This Art Deco hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy local cuisine at Les Téléphones, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include complimentary wired internet access, a computer station, and express check-in. Planning an event in Lyon? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 75 guestrooms featuring minibars and espresso makers. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
With a stay at Q7 Lodge Lyon 7, you'll be centrally located in Lyon, within a 10-minute drive of Bellecour Square and Hôtel de Ville de Lyon. This residence is 10.1 mi (16.3 km) from Groupama Stadium and 3 mi (4.8 km) from Place des Terreaux.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance. Additional features at this residence include discounted use of a nearby fitness facility and bike storage.
At Q7 Lodge Lyon 7, enjoy a satisfying meal at the restaurant. Continental breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 97 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
In the heart of Lyon, the 4-star Mercure Lyon Saxe Lafayette is a 10-minute walk from La Part-Dieu business quarter. Guests can mix work and pleasure with Lyonnais cuisine in our restaurants new urban chic setting. We also have modular spaces for meetings. You will love our spacious rooms, and unwinding in the fitness center and heated indoor pool. There is a private garage with valet parking on arrival.
Located in Lyon (7th Arrondissement), The Ruck Hotel is within a 10-minute drive of Bellecour Square and Hôtel de Ville de Lyon. This hotel is 10.5 mi (16.9 km) from Groupama Stadium and 4 mi (6.5 km) from Part Dieu Mall.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
Enjoy a satisfying meal at L'Atelier du Ruck serving guests of The Ruck Hotel. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Stay in one of 134 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.
A stay at Hotel Silky by HappyCulture places you in the heart of Lyon, within a 10-minute walk of Hôtel de Ville de Lyon and Place des Terreaux. This hotel is 0.4 mi (0.6 km) from Bellecour Square and 10.9 mi (17.5 km) from Groupama Stadium.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 46 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
With a stay at Grand Hotel Des Terreaux, you'll be centrally located in Lyon, steps from Place des Terreaux and within a 5-minute walk of Museum of Fine Arts of Lyon. This boutique hotel is 0.6 mi (1 km) from Hôtel de Ville de Lyon and 0.8 mi (1.3 km) from Place de la Croix Rousse.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and concierge services.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 53 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Daha Fazla Göster
4.3/5
Excellent96 yorum
Gecelik başlangıç fiyatı: TRY 5307
Mutlaka görülmesi gereken Lyon cazibe merkezlerine yakın oteller
Özel olarak derlediğimiz oteller arasından dilediğinizi seçin ve yakındaki cazibe merkezlerine kolayca erişmenin keyfini çıkarın
İdeal konaklama yerini bulmanıza yardımcı olması için gerçek seyahatseverlerin özgün puanlarını ve yorumlarını keşfedin
4.3/5
Excellent
GGuest UserDownstairs is the train station, but it is very quiet, there is no rumbling sound, there is a very large shopping mall next to it, it is very convenient to eat. The front desk was also very friendly. I forgot to bring something after I left. Although I communicated for a long time, and the younger brother on duty did not hand over the shift, the girl who went to work the next day helped me find and mail it. Thank you very much. The room was very clean. You can also choose to walk to the old town. It is too convenient for people who want to take the train. You can go downstairs for tens of meters. You don't have to worry about it.
GGuest UserWe spent two nights at the Okko Lyon at the beginning of August 2022. The property consists in a restored building right on the banks of rivet Rhone. The interior is all modern design and while the club lounge is really well decorated, rooms are more on the simple and essential side. Our room while not large was quite comfortable with a balcony and partial river view. The location of the hotel is perfect to visit Lyon on foot with easy access to both the centre and the old town. The club with all day refreshments and aperitif in the evening is a nice an welcoming inclusion. Some areas of improvement we feel could be addressed are: one or two extra towel hooks in the rather compact bathroom, a mini bar in the rooms even if you get refreshments at the club and finally it would be nice and expected to have the first glass offered with the evening aperitif while all alcoholics are extra. Breakfast is nice with a good range of both sweet an savoury items on offer. Finally the staff are all professional nice and welcoming. In all a good address to visit Lyon!
GGuest UserThis hotel was one of the worst I have ever stayed in. Before I get into specifics, the staff was great, very friendly and nice. I don't blame them for the state of the rooms. The first room we had was right on the street, first floor. It seemed ok at first, but it was so noisy and we were staying for 6 nights, I asked to change and they ended up finding a room later that day we could move to. The first room was ok, it seemed run down. The bedding and bed seemed new and the a/c worked, so I thought is was workable. After the noise and I moved to the next room, I had another awful room. There was a hole in the bathroom ceiling where there was a water leak. The full length mirror was cracked and I was worried I would hit it by accident and cause it to fall. There were just minor issues like wallpaper peeling and paint touch ups needed. I know this company recently bought this hotel, but they should not be open until the rooms were renovated. The rooms needed a total gutting and redoing. This is not at all the quality I was expecting when I booked. Also, we were told we needed the key to swipe to access the building, but that wasn't true. Anyone could enter at any time. I never felt safe there. The second room we had was way in the back, so I felt safer there, but I was very happy to leave when it was time to check out. So if you are staying here soon, I would advise to check and see if the rooms have been renovated before you book.
GGuest UserIt is true that the neighborhoods are close to the convenience with a cooker just in front of the small dej, because €13 this is better to go elsewhere especially if it is in a suitable way to the quality of the apartment. For 4 with a clac click that grins all night, a mouthed lavabo ever, and the cleanliness I think if you go into details is to desire, you'll say that it's just to sleep!!!!!
蒋蒋A family of three, the executive three-person room booked two days in advance, the standard room plus a sofa bed at the time of check-in, the most important thing is that there is no quilt and pillow on the sofa bed! And all the toiletries are for two people. After negotiating with the front desk, I said that I am embarrassed to clean up the mistakes. Then I found a circle and said that I was too embarrassed to be quilted. I can only use the spare blanket in the cabinet! We asked for two sheets to look for. The attitude of the younger brother is good, but it is helpless, and we are speechless. In addition, the room had a pungent taste of decoration (or the smell of carpet cleaner) and opened a night window. Experience the worst hotel on this trip!
Ffernandohp2019Since I came to Lyon to the lumiere festival and knew I’d stay up the whole night, I booked and paid in advance for the late check out (to leave by 16:00 if I remember well). When I checked in, the receptionist asked what time I would leave. I said I didn’t know. She told me to give an approximate time. I said maybe 14:00 and that I would see. And asked her if there was any problem if I left later than 14:00, she said no. The next day, they called the room at 13:30 and woke me up, to ask if we would leave by 14:00. My friend told them that we would see. Ten minutes later, the cleaning lady just walked in without knocking. Really rude. And told us that she needed to clean the room. I think we left the room around 14:15. Went to the reception. Explained my problem. The person at the desk was very polite, told me the person who did my check in made a mistake and went 2 times inside to speak to the manager. Who happened to be the same person that did my check-in. I wanted to talk to her, and the other employee told me that she couldn’t see me but would refund the late check out payment. I didn’t want to get more annoyed and left. I always have a good stay at Ibis. And even though I mostly use Airbnb nowadays and also use other hotels when I travel, I tell everyone that I like to stay at Ibis if I have the chance, because I always know what to expect in terms of comfort, cleanness and service. Well, it was the first time I was treated like that. And even though at the end of the day, it’s nothing serious, I just lost maybe one hour of sleep, I’ll make sure I’ll tell everyone about it. Because the manager was just 3 metres away from me, behind the wall, and I could hear her. She couldn’t bother stepping out of the door and apologising. That’s what I expected and wanted. But instead, they wanted to get rid of me by giving me this few euros refund. I hope whoever reads this understands that sometimes it’s more important to face the client and apologise than just disrespect the client by not wanting to see them. I’ve told this to some people and will tell many more. Because I’m like that. I’ll try Ibis again, but less frequently depending on how this e-mail is answered.
GGuest UserMy experience in the Odalys Bioparc was terrible. As soon as we arrived to the hotel we were welcomed by a quite rude receptionist. The sign with her name had the UK flag which one would believe that means that she speaks English. However, don’t fool yourself, the only thing she knows how to say in English is the memorize speech she was given for those who don’t speak French. After being obliged to pay for the city tax, which was supposed to be included, and for which we are still waiting for the invoice, we went to the room. The room was dirty, being full of spots on the carpet and with spider webs in the kitchen. One of the lamp was faulty and was always flashing and the other had fungi and some other insects, which means that it wasn’t cleaned for a long time. Finally, one of the bed sheets was also full of spots and hair. For a client the room was not presentable and when confronted with that the not so nice receptionist said “I can’t do anything” acting very confused as if she didn’t understand what we were speaking in English. I don’t recommend this hotel to anyone looking for a somewhat reasonable accommodation in Lyon since it’s not prepared to host any guests and it is also located well away from the city center.
GGuest UserThe front desk staff were friendly and polite to me, they helped me on things as best as they could and English was well spoken. The view from outside is nice as you are so high up. The hotel is overall ok but it's not high-end, it's old and a little dark, I did not see that opulent wood panelled dining room shown in the Tripadvisor pics, the dining room was nothing like that. The room had an adequate kitchen area which I found very useful and you will need to obviously buy food but also all washing up stuff etc and all cleaners. You clean/make up your own room unless you pay an extra daily charge which I didn't but I'm old enough to make my own bed. However as I was there for 11 days I was told I'd get one cleaning day/linen/towel change after a week but that never happened. Like the last reviewer I was also in Lyon for surgery and this hotel is not suitable for post-op recovery as you really do need to be pretty fit to deal with the location. It is halfway up a very steep hill several hundred yards long so would also not suit older visitors or those that want an easy level stroll to local cafes. The local store at the bottom of the hill is good and is where you can buy most needed supplies and the boulangerie opposite makes very nice mini quiches. This would suit a younger visitor or able visitor and the area is also good for street photographers. Lyon is a nice city and good to explore but if you visit the marvellous Notre Dame Basilica in Fourvierre be very careful. You will need to use the funicular railway to get to it and on this I was mugged by a young steaming gang who pickpocketed my cash and c/cards. One young 20s guy within with two petite, dead face teen girls will block your path as you get on the carriage and literally lock on to you bodily. The guy will start shouting in your face to distract you while the skilful girls are emptying your pockets. You won't feel it.
GGuest UserStayed for 2 nights (2 adults & 1 kid) Positives: Clean hotel - To be expected from any Ibis Budget Helpful staff - To be expected from any Ibis Budget Basic amenities - microwave at reception / cold drinking water (may not be complementary but staff let us refill our bottles) Ample car parking - We didn't use since we were not driving McDonalds next door - Helpful only if you are a McD person which I am not!!! Negatives: Rooms are not air conditioned - not sure if that is the case with all Ibis budget hotels but it could get uncomfortable in June nights Location is kind of secluded - can be slightly scary to go out after dark (especially with family) Not too many restaurants (except McD ofcourse), bars, supermarkets nearby Metro station is a good 800-900 mt away so can get tedious if you plan to walk to metro station multiple times a day
GGuest UserHaving booked a 'comfort apparthotel', the standard of our apartment was well below the standard we expected, and not at all what the photos suggested we would get. There were holes in the plaster and paintwork on the walls throughout the apartment, and peeling paint. The lights in the bedroom were broken, and curtains hanging off the curtain rails. Lighting was insufficient after dark, and at least one ceiling tile was broken. We didn't receive any housekeeping during our 6 night stay, and had to ask for a new bin bag once the first one was full. The apartment was quite dusty, and the dishwasher quite smelly. The heated towel rail in the bathroom didn't work at all. On the plus side, we had the space we needed and were in a good location, and it was good to have the basic kitchen facilities which you wouldn't get in a hotel. But the quality of the apartment was very poor, especially considering the price we paid. Needless to say, I have already attempted to send this feedback via the contact form on the company's website and had no response.
Trip.com, kullanıcılarına yıl boyunca çeşitli promosyonlar ve indirimler sunuyor. Trip.com'da sunulan promosyonlar için promosyonlar sayfasına göz atabilirsiniz.