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Checking in at the main Oddfellows hotel was smooth but it would have helped to have the exact address of the apartment in advance, so we could park more easily. There is one parking space at the apartment but it is a tight entrance! Apartment 5 was upstairs and very spacious. The lounge/kitchen/diner was well set up and the tea and coffee available was very welcome. Bedrooms and bathrooms were large, comfy and clean (but could do with a few hooks for towels or coats). There is even a laundry room. Decof is quirky and the location is great - just off the main streets. Fabulous place to stay.

A very welcoming and comfortable place to stay. The first Hotel / guest house where we've stayed and you do not hear the plumbing or conversations from the adjacent / above rooms. Plenty of parking and only a 15 minute or so walk in to the city centre. Good local restaurants and pubs at which to eat. An excellent and varied choice at breakfast. Ray and his staff ensure a very pleasant stay. We will certainly stay again when visiting Chester!

Great Hotel, with lovely rooms ( I tad dated for some tastes). Service was first class, with a lovely meal in the brasserie eaten. Breakfast is high standard with good old table service, the brasserie is a lovely room for meals. Wife had a massage in the spa, which was one of the best she had had! Car park near Hotel, cases taken to room, staff very friendly and more than happy to help. Location right in the middle of Chester for close access to shops, Bars and restaurants Only Negative, Breakfast could have been hotter. And added service charges to bill automatically. Drinks are very expensive, but to be expected for a 5 start Hotel

Good, good location, service number, breakfast

Lovely hotel. Perfect location for Chester, just outside in the country. Spotlessly clean with very friendly staff that could not do enough for you. Biker friendly, and a nice car park out of view of the main road. Meals were excellent and a lovely beer garden. There's a petrol station within 100 meters for refilling the bikes with a shop attached, so perfect. Will be using again.

The hotel is a lovely Tudor building , lovely staff and hotel . I was there with partner and friends for weekend in Chester. Friday we went to Alexander’s comedy club , my first time in a comedy club absolutely brilliant. It was my daughters Hen and stag do but classy one followed by races on the Saturday. Anyway back to the hotel , the hotel was lovely our room looked out onto the coffee shop on the Main Street and noise from party/drinkers on nights out till 3am then delivery at 5.30. The rooms around us all seem to have the same problem creaking old floor and beds. Saying that it was a lovely stay and I would stay again but ask for a different room. Morning breakfast was cereal, fruit juice, choice of cooked breakfasts for all needs. You’ve got to have a cooked breakfast when away from home.

For the most part, this is a lovely hotel. It cost us around £7 for a taxi into Chester and the rooms are clean. The majority of staff are incredibly friendly. However, while out during the day our keys were deactivated to force us to the reception so that the manager could corner me about where my car was parked - which had been mentioned to another member of staff during check in and they had said it wasn't a problem. She had been trying to call me on the hotel room phone ”all day”, which is a ridiculous approach as who sits in their room all day? If she had just called me on my mobile number, which was used to book the room, I would have happily come back and moved the car. She demanded I move it in that moment and I explained that I'd had a drink but I'd move it in the morning. She then said she would move my car, which I wasn't comfortable with. She then walked away from me and wouldn't allow a rational, adult conversation. The tone and attitude were accusatory and her frustration clearly misdirected when she has made no realistic efforts to contact me; we were in the hotel until 11am and, as I said, I had my phone with me all day. I tried to explain to the reception staff why my car was where it was, and that I had discussed it on a rival and was dismissed with a ”well I wasn't there so I wouldn't know” then she smirked at another guest. It's such a shame that has really put a dampner on the stay for us, as it was totally unnecessary.

My family and I popped in this evening for a quick drink which then turned into an extra one. The bar was busy and had a fantastic atmosphere the bar staff were friendly and very helpful and are a credit to the pub, we sat down in the area where the band was due to play and after a short time a male member of staff informed everyone in that area that within 30 minutes we would all have to vacate the area which wasn’t an issue he was kind and friendly about it and when the time came we found a different table. Considering we were only initially having 1 beer we ending up staying and even order some lite bites. When the food arrived it was nicely presented and was fresh and hot really tasty and we were all enjoying our bites, that’s when the only issue of the night arouse! Unfortunately one of the staff members ( very young girl possibly a waitress or a kitchen porter) came to collect our plates and picked a bowl and plate up even though we were still eating! I found her to be very rude in her manner(chewing gum and very stroppy) the way she handled herself just picking up plates and moving the side dishes to collect without a thought in her brain about the fact we were still trying to enjoy the food, I even had to ask her to put our garlic bread back down….i was taken a back and shocked. It put a little dampener on what turned out to be an unexpected but really great family night outfit us and slightly but not completely ruined our experience of the pub. We will happily return and hope to experience the great hospitality the bar servers gave us but hopefully if we eat here again the waitress will be on her night off.

A lovel hotel only a short walk from the city centre. Staff are super welcoming and can't do enough to look after their guests. We booked a small double room for 2 nights and were very impressed for the price we paid. £156. The room was small as stated but was clean and adequate. In the evening we chose to sit on the comfortable sofas in the reception area as there was no seating in our room. There is also a nice bar for evening drinks. Breakfast was excellent. A very good buffet table with cereals, yoghurt and fruit. Cooked breakfast was to order with plenty of choice. I thought the scrambled eggs were too dry but everything else was perfect. Free parking in the hotel carpark is also a bonus. Would definitely stay again.