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Service is very good

We drove all the way from London to WHATLEY MANOR, the location is really rural bit quiet. IT IS A VERY BEAUTIFUL MANOR SINCE 1929. We booked a suite room and upgraded to extra single bed for my son and cost 150£, which is considered very expensive. We booked for 2 nights and it cost us 1500£, [ breakfast included ] in my opinion is very pricey for this location. I think their selling points are spa, sauna, thermal room , hydro pool but for Asian , it is too common for us.The beds are very comfortable, room is very spacious and cozy, provide good quality amenities. They have really beautiful garden good for walking and reading books. Beside price, everything is good.

Booked 10 minutes before we arrived here after being let down by Pettifers, Crudwell (see separate review). Landlady was very welcoming and helped my husband when she saw him struggling to walk across the carpark. We had a room in the courtyard which meant no stairs and the shower was a large walk in so excellent for us. The bed was very comfortable and there was all we needed in the room. Enough space to walk around and a dressing table with a chair and mirror where I could do my hair as a plug was nearby. The entrance way to the carpark is a little tight but after the first time you get used to it and there was a large transit van which had managed fine. There were painters there who were so nice and guided me through. At the end of the carpark is a terrace with great countryside side views and as the weather was lovely we spent quite a bit of time there. The 2 lads in the bar were a credit to the place as they were friendly and helpful. Would defiantly recommend.

We stayed for just one night (party of 6 in 3 double rooms) to celebrate my son’s 18th birthday. The hotel reception bar and dining area is spacious, comfortable and full of character. As it is an old building, there are a few stairs and narrow corridors which add to the charm of the building. Our rooms were all clean, with very comfortable beds. The breakfast was extremely well cooked and there was plenty of it. The best thing for me was the attitude of the staff. They were extremely warm and welcoming and we would (and will) return in the future without hesitation. If you are looking for a friendly country hotel warmth and character, this is it. If you are looking for high tech, minimalist living, this isn’t for you.

相當漂亮的莊園，房間也很敞亮，東西齊備有拖鞋，浴袍 早餐也很豐富，非常推薦 服務員非常Nice，跟我們聊的很High.

We have just returned from an overnight visit to The Ormond and what a delightful place to stay! We stayed here as we were visiting Westonbirt Arboretum and booked direct with the hotel using the Westonbirt Special Offer. We arrived about an hour before check in (3pm) and were warmly welcomed by Livia. She asked if we would like to order some lunch and we opted for the ciabattas - oh my! They were absolutely delicious! Stuffed full of ham and cheese (me) and chicken and bacon (hubby). The presentation was beautiful and we devoured them in quick time! We were then shown to our room by Octavian who couldn’t have been more helpful. The room (7) was gorgeous and overlooked the courtyard. Lovely big sofa, comfortable bed, tea and coffee and enormous bathroom with plentiful amenities. Octavian warned us there was a large party of 12 for dinner so there might be a delay so did we want to book in slightly earlier which we did (6.45 pm). When we arrived for dinner he apologised again and kept checking to make sure we were okay (which we were). In the end we only waited for about 20 minutes which is nothing! The food was amazing! I had the handmade vegetarian pizza and hubby the fish and chips (well, lets just say it was the size of a whale lol!). He declared it one of the best meals he has ever had. My pizza was divine. The chef makes the dough fresh every day and when its gone, thats it. Best pizza ever! We had an incredibly good nights sleep and went down for breakfast at 8am and what a treat! We both had the full English which was cooked to perfection and more than enough for us! There is also a continental breakfast bar and menu options. The young ladies at breakfast were so helpful and attentive! When we checked out Livia remembered that as part of our package we were due to have tea and cakes on arrival which we didn’t take up. She then put together cakes and takeaway drinks for our journey - so thoughtful! A hint for visitors - talk to the locals in the bar! We met a man who had worked at Westonbirt Arboretum for a number of years and he shared some lovely stories about the place! If you are in two minds about booking - don’t hesitate! Not only is the hotel lovely but the staff really make this place exceptional! It is privately owned so I would say to the owner “well done!” - your hotel is wonderful but the staff are what really makes the place special. Thank you for a memorable stay!