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Si appena fuori Milano ma a Milano si potrebbe dire. Camere pulite all’arrivo, buona la colazione con tante proposte e “dolce” la signora al bar, buono anche il caffè. L’unica eccezione, ma si è trattato di incomprensione, e’ stato il dover fare il check-in entro le 23, ma ripeto è stata una incomprensione e suggerirei di porvi rimedio. Per il resto, buonissimo hotel, disponibilità e pulizia; un attimo e sei a Milano. Non ho fatto foto da condividere, mi spiace

Hotel breakfast is ok and the staff at breakfast are friendly... that's as good as it gets. The rooms are sweltering hot. I asked to change rooms straight after check-in and the staff advised that HVAC is broken for all rooms, has been for a while and wont be fixed - I had to go and buy a fan to cool the room. I had to check out early and they have a cancellation policy. Their policy is you can leave early but you do not get a refund, even though I specifically booked a hotel which would allow this. The room is clean, but very seedy - how many ”4 star” hotels do you know of who supply hotel branded condoms in the toothbrush and comb utility box - a box of 2 condoms with 1 missing...? They also have nice frosted glass walls between the shower, toilet and bed area - classy. Further to that, on the wall opposite the entry door is a panel - soft soundproofed as all the others. If you look closely you'll see a small handle at the bottom and this panel opens to see a door into the service corridor. YOU as the guest can not open or lock this door, but the staff can at any time of day or night. If they do open the door and you are in the frosted glass walled shower or toilet then you expose your all to them. Another handy feature is the cupboard on the back wall. This also has a shelf with a hidden door which opens into the service corridor. Again, as the guest you can not lock this or stop the hotel accessing it 24 hours a day. Therefore if you want to use the shelf above the safe, do not put anything valuable there - the hotel can remove it while you are asleep.

Very close to the toll booth, convenient parking, excellent reception service, spacious clean room, large bathroom, comfortable beds, well-stocked and varied breakfast buffet. I suggest the cleaning staff to lower the volume of their voice in the morning so as not to disturb the rest of the guests

Modernized, clean hotel with very friendly and helpful staff. For work reasons we arrived at the hotel late in the evening and although the spa might have been closed at that time the staff did their utmost to ensure that we had our time available for the sauna, Turkish bath and hydromassage! The spa staff are extremely kind and friendly!

Came to Italy for a business trip of 2 months. I've brought my bikes over to the hotel, usually kept them inside my car, one night I had to make room in my car, so I chained them on a metal rod & removed the front wheel, and left them in the hotel's underground parking lot. 11:30pm -＞ bikes are there. 11:30am the next day -＞ no sign of them. Shocked and frankly sad, I tried my luck at the reception, where I received a ”It is what it is” kind of response, which honestly I get. With my riding plan ruined I went to my room, ~15 minutes later I get a call to my room ”We've f o u n d your bikes”, (Awesome! but wait a minute, what does it.. mean?), went to the lobby, I asked the same guy at the reception ”Hey what's up?” and he responded ”I have no idea, but wait a few minutes”. After a few minutes a manager comes out and trying to explain that ”italy's streets are dangerous and I should be careful with my bikes” etc. etc., which I don't get, until I just ask ”Do you have my bikes?” - ”Yes.” - ”Did YOU take my bikes?” - ”Yes - to protect you” - ”in order to not get stolen by a thief that will enter your parking lot, you broke a heavy metal chain and stole my one-cycle-bike?” She then switched to: ”Well we didn't know who was the owner” What. ”The bikes are clearly someone's in a HOTEL TIED WITH A CHAIN”. Anyways, it was clear an employee tried to steal them. (But she thought it's a better way to handle it by presenting that it's a ”policy” to break customers property where it's supposed to be???) I received: - NO APOLOGY. - A ruined lock-chain that I bought at the same week. - A smashed wheel cover (like someone tried to smack it with a door to fit it somewhere. Really left a sour taste, definitely will notify my workplace & co-workers (that regularly book in this area) to avoid this hotel. The barista guys are really nice & breakfast is adequate+